CADILLAC Complaints

I WAS LOADING ITEMS IN THE BACK WITH THE LIFT GATE OPEN WHEN IT SUDDENLY BEGAN TO CLOSE AND HIT ME BUT CONTINUED TO CLOSE, RETRACTING ONLY AFTER ABOUT 5 SECONDS AND A PHYSICAL BATTLE BETWEEN ME AND THE GATE. I RECEIVED A BRUISE ON MY ARM FROM THE BATTLE AND SAW MY LIFE FLASH BEFORE MY EYES. THE CAR WAS OFF AND STATIONARY IN MY YARD. IT WAS THE MOST FRIGHTENING EXPERIENCE OF MY LIFE!

CADILLAC XT5 2017 LUXURY FWD MODEL VIBRATES AT ALL SPEEDS. ACCELERATOR AND STEERING WHEEL VIBRATES. TIRES HAVE BEEN BALANCED AND ROTATED WITH NO IMPROVEMENT TO THE CONSTANT VIBRATION. WATER SLOSHES OUT OF BOTTLE IN CUP HOLDER, JACKET FALLS OFF CLOTHES HOOK IN BACKSEAT, EGGS BREAK IN EGG CARTON ALL DUE TO SIGNIFICANT AND CONSTANT VIBRATION AT ALL SPEEDS.

MOISTURE BUILDUP IN FRONT HEADLIGHTS CAUSED BULBS TO SHORT OUT AND NOW NOT WORKING ON LOW BEAM. THIS IS A MAJOR SAFETY ISSUE AND FROM WHAT I HAVE SEEN HAPPEN QUITE OFTEN ON THIS PART OF THE CADILLAC SRX. WENT TO DEALERSHIP TO HAVE IT REPLACED AND SINCE OUT OF WARRANTY IT WAS GOING TO BE ~ $2K. RIDICULOUS!

THE ABS ACTIVATES WHILE DRIVING LESS THAN 10MPH AND THE VEHICLE WILL NOT STOP. WHILE DRIVING 3 MPH IN WET OR DRY CONDITIONS, THE ABS ACTIVATED WHEN THE BRAKES WERE DEPRESSED. THIS HAS CAUSED A VERY DANGEROUS SITUATION WITH THE VEHICLE FAILING TO STOP AND ROLLING THROUGH STOP SIGNS AND RED LIGHTS. THE ONLY WAY TO AVOID THIS, IS TO BEGIN STOPPING WELL IN ADVANCE OF DESIRED STOPPING POINT AND HOPING IT STOPS. THE SERVICE STABILITY LIGHT LIGHT COMES ON AFTER DRIVING VEHICLE FOR 10 SECONDS. IT IS PRECEDING BY A GRRRRR NOISE WHICH LASTS AROUND 5 SECONDS AND HAPPENS 3 OR 4 TIMES BEFORE THE LIGHT COMES ON. ALSO GETTING BRAKING CHATTER, BRAKE PEDAL COMING UP AND BEING HARD TO DEPRESS. IS THIS VEHICLE INCLUDED IN THE RECALL FOR THE SERVICE BRAKES, HYDRAULIC: ANTILOCK (NHTSA CAMPAIGN ID NUMBER 05V379000)? ALL BRAKE PADS, BRAKE LINES, AND ABS MODULE AND SENSORS HAVE BEEN REPLACED. PROBLEM CONTINUES.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO FUNCTION PROPERLY. IN ADDITION, THERE WERE INTERNAL ELECTRICAL FAILURES ON THE DRIVER'S SIDE FUNCTION PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THERE WAS NO RECALL TO ADDRESS THE ISSUES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

FUEL GAUGE IS PROBLEMATIC, FUEL GAUGE REPORTS 3/4 WHEN FULL AND NEEDLE POINTS HALFWAY BETWEEN 1/4 AND 1/2 WHEN EMPTY. THE LOW FUEL INDICATOR LIGHT DOES NOT ENGAGE IN THIS CONDITION AND THE DISTANCE TO EMPTY STILL SHOWS ABOUT 200 MILES IN WHICH THE DRIVER WILL HAVE NO IDEA HE IS LOW ON FUEL. MY CAR STALLED DURING RUSH HOUR TRAFFIC ON A EXPRESSWAY AND WAS ALMOST REAR ENDED. THIS HAS HAPPENED ON 2 OCCASIONS AND HAD TO CALL ROAD SIDE ASSISTANCE TO BRING ME FUEL BEFORE I REALIZED WHAT WAS HAPPENING. I RESEARCHED SEVERAL BLOG WEB SITES(XLR.NET) AND FOUND THIS IS A KNOWN ISSUE WITH THIS MODEL OF CAR LISTED UNDER GAS GAUGE ERROR. GM/CADILLAC IS AWARE OF THIS BUT INSTEAD OF RECALLING THEY ARE CHARGING CONSUMERS 1800 TO 2500 TO REPLACE A TANK SENDING UNIT.

WHILE DRIVING ON THE HIGHWAY, THE STABILITRAK AND CHECK ENGINE WARNING INDICATOR LIGHTS COME ON. NEXT A WARNING READS, "ENGINE RUNNING AT REDUCED POWER" AND THE CAR SLOWS DOWN. WHEN I CUT THE CAR OFF AND RESTART, THE WARNING INDICATOR LIGHTS RESET AND THE CAR WILL DRIVE NORMAL.

CUE SYSTEM FROZE. UNABLE TO CONTROL RADIO, NAVIGATION SYSTEM, HEATER, A/C, HANDS FREE PHONE, ETC. WENT ON A CADILLAC FORUM AND WAS ABLE TO RESET IT ONE TIME AND THEN QUIT WORKING AGAIN AFTER A FEW. I WAS UNABLE TO RESET IT A SECOND TIME. UNFORTUNATELY, THIS ALL HAPPENED AT 52,000 MILES 2,000 MILES AFTER THE WARRANTY EXPIRED. I AM NOT WILLING TO PAY CLOSE TO $2,000 TO HAVE IT REPAIRED, AFTER DOING RESEARCH, THIS ELECTRICAL ISSUE SEEMS TO BE A FREQUENT PROBLEM AND SHOULD RESULT IN A RECALL.

I BOUGHT A USED 2010 CADILLAC SRX LAST DECEMBER, DROVE IT FOR ABOUT A WEEK THE NOTICED DRIVER SIDE HEADLIGHT WAS OUT SO WENT TO AUTOZONE TO CHECK PRICE OF BULB $100 NO WAY, SO CHECKED EBAY AND GOT 2 FOR $25. HEADLIGHT WORKED FINE FOR ABOUT ANOTHER MONTH AND DRIVER SIDE LIGHT WENT OUT AGAIN SO I TRIED REPLACING IT WITH THE OTHER BULB AND IT DIDN'T WORK. TOOK VEHICLE BY LOCAL CADILLAC DEALERSHIP AND THEY TOLD ME IT SOUNDED LIKE THE BALLAST WAS BAD WHICH COSTS $225 JUST FOR PART AND $444 TOTAL W/LABOR. TOLD DEALERSHIP TO GO AHEAD AND REPLACE IT AND HEADLIGHT STILL DIDN'T WORK. DEALERSHIP SAID CONDENSATION WAS IN LIGHT CAUSING IT NOT TO WORK AND I NEEDED A HEADLIGHT REPLACEMENT WITH TOTAL COST OF $1700 WHICH COULDN'T AFFORD JUST FOR A HEADLIGHT SO I FOUND ONE ONLINE FOR $275 AND INSTALLED IT MYSELF AND IT WORKED FINE FOR ABOUT ANOTHER MONTH NOW OUT AGAIN. HEAVY RAIN FOR 3 DAYS AND I'M WONDERING IF MOISTURE IS INSIDE IT BECAUSE I REMOVED THE BUMPER AGAIN AND SWITCHED BULBS FROM GOOD SIDE AND PUT ON BAD SIDE AND BULB NOT WORKING BUT BAD SIDE BULB IS WORKING ON GOOD SIDE. I'M ALSO GOING TO REPLACE THE RELAY FUSE TO SEE IF THAT WORK. DON'T SEE WHY THERE IS NOT A RECALL ON THIS SINCE THERE ARE SO MANY COMPLAINTS.

I WAS BACKING MY CAR OUT OF MY DRIVEWAY, AS I BACKED ONTO THE ROAD,THE CAR SUDDENLY QUIT RUNNING. I TRIED RESTARTING IT,BUT IT WAS COMPLETELY DEAD...I HAD TO CALL A TOW TRUCK AND THE CAR WAS TAKEN TO A LOCAL CADILLAC DEALER..WHEN I WENT TO THE DEALER THE FOLLOWING DAY,I WAS INFORMED THAT THE FUSE BOX UNDER THE REAR SEAT HAD SHORTED OUT...I WAS TOLD THERE WAS NOT ANY RECALLS ON THE FUSE BOX THAT THEY NEW OF..I WAS TOLD A NEW FUSE BOX AND ASSOCIATED COSTS WOULD RUN $716.00, I HAD NO CHOICE BUT TO HAVE THE REPAIR WORK DONE.. THE FUSE BOX COST ALONE WAS OVER $400.00. MY CAR HAD 48,000 MILES ON IT WHEN THIS OCCURRED..I HAVE HAD MANY CARS IN MY TIME AND NEVER HAD A FUSE BOX SHORT OUT..IF THIS OCCURRED ON A HIGHWAY,I WOULD HAVE LOST P/S,,P/B ECT. AND THE RESULTS COULD HAVE BEEN FATAL...GM IS AWARE OF THIS,BUT TO MYKNOWLEDGE HAS NOT ISSUED A RECALL.INCIDENTLY ,THE DEALERSHIP HAD FUSE BOXES IN STOCK......