CADILLAC Complaints

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THERE WERE SEVERAL ELECTRICAL FAILURES, SUCH AS THE TURN SIGNALS FAILED TO FUNCTION AND THE MIDDLE CONSOLE ELECTRIC FUNCTIONS FAILED TO ILLUMINATE. AFTER SEVERAL REPAIRS, THE FAILURES CONTINUED. THE CONTACT HAD THREE BATTERIES REPLACED AND THE ALTERNATOR ASSEMBLY REPLACED, BUT THE FAILURES CONTINUED. THE VENT CONTROLS ALSO FAILED TO FUNCTION FOR THE HEATER AND AIR CONDITIONER. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 08/29/17*LJ *CN

TL* THE CONTACT OWNS A 1997 CADILLAC SEVILLE. WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY, IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND INDICATED THAT THERE MAY HAVE BEEN AN ELECTRICAL SHORT ASSOCIATED WITH THE FRONT PASSENGER SEAT. A POLICE REPORT WAS NOT FILED. THE INTERIOR OF THE VEHICLE WAS EXTENSIVELY DAMAGED BECAUSE OF THE FAILURE. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BY E-MAIL AND RESPONDED THAT THEY WOULD FOLLOW-UP TO FURTHER INVESTIGATE THE FAILURE. THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

FUEL PUMP RELAY OVERHEATED TO THE POINT OF MELTING CAUSING IRREPARABLE DAMAGE TO THE RELAY AND THE FUSE BLOCK LOCATED INSIDE THE PASSENGER CABIN UNDER THE BACK SEAT OF THE VEHICLE CREATING A POTENTIAL FIRE HAZARD. VEHICLE WAS IN MOTION ON A CITY STREET WHEN FAILURE OCCURRED CAUSING LOSS OF ALL POWER STEERING AND BRAKING.

I HAVE A 2004 SRX AWD. I ALWAYS GET THE "STABILITY SYSTEM ENGAGED" MESSAGE WITH SOME VIBRATION AND VEHICLE REAR SIDE GOES LEFT SIDE AND AFTER LITTLE TIME ITS GOES AWAY . SOMETIMES WHEN I STEP ON THE BRAKE I WOULD GET A GRUNTING SOUND THEN THE "GRIDING" FROM BRAKE PEDAL. IT HAPPENS ON WHEN VEHICLE SPEED IS MORE THAN 40 MPH & FEW TIMES I ALMOST HIT ANOTHER VEHICLE IN OTHER LANE.

TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE DRIVING ON THE INTERSTATE AT AN UNKNOWN SPEED, THE VEHICLE WAS INVOLVED IN A HIT AND RUN CRASH. THE EXTERIOR PASSENGER SIDE REARVIEW MIRROR WAS CLIPPED AND DAMAGED BY ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT ATTEMPTED TO CALL THE DEALER, BUT DID NOT RECEIVE A RESPONSE. THE FAILURE MILEAGE WAS 10,000.

VEHICLE WIRING HARNESS ON THE UNDERSIDE OF THE TRANSMISSION WIRELOOM HAS DRY ROTTED CAUSING HARNESS TO DISLODGE FROM RETAINER CLIP CAUSING HARNESS TO DROP ONTO FRONT DRIVESHAFT CAUSING VEHICLE TO GO INTO LIMP MODE IN HIWAY TRAFFIC ALMOST CAUSING AN ACCIDENT DUE TO THE VEHICLE SLOWING DOWN. NOTICED OTHER PART OF WIRE HARNESS LOOK FAILING AND OTHER ELECTRICAL ISSUES HAPPENING TO MY VEHICLE INCLUDING SEAT HEATER HARNESS CONNECTOR TO MELT, HARNESS BREAKING APART IN FROM DOOR JAMBS. HARNESS ALSO COMING APART IN ENGINE COMPARTMENT AND BARE WIRES EITHER TOUCHING SHARP OR HOT OBJECTS AND POSSIBLE FUTURE PROBLEMS TO COME.

TL* THE CONTACT OWNED A 2017 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 35 MPH, A POLICE OFFICER ABRUPTLY MADE A LEFT TURN CAUSING A CHAIN REACTION CRASH OF FOUR VEHICLES. THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE POLICE AND THE FIRE DEPARTMENT WERE PRESENT AND A REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT ALSO STATED THAT THE DRIVER ASSIST SYSTEM WAS NOT WORKING AND THE DEALER MADE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE FRONTAL AIR BAGS DEPLOYED. THE VEHICLE WAS NOT DIAGNOSED AND WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH IN AN INTERSECTION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN SHAFT, TRANSFER CASE FLUID, OUTPUT SHAFT, GASKET INFIELD, FLUID TRANSMISSION DEX6, AND THE SHOT SUPPLIES NEEDED TO BE REPLACED. THE DEALER ALSO DIAGNOSED THAT THE TRANSFER CASE ASSEMBLY NEEDED TO REMOVED AND REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. ..UPDATED 07/31/17 *BF *CN

CPSC: MY 2016 XTS CADILLAC WAS INVOLVED IN A ROAD ACCIDENT MONDAY, FEB.6 IN HARPER COUNTY, KANSAS. IT SUSTAINED APPROX. $20K DAMAGE, INCLUDING LOCKED SEAT BELTS. *BF UPDATED 04/21/2017*JS

THE REAR DOORS WILL NOT LOCK OR UNLOCK EITHER WITH THE SWITCH OR FOB. ONE MUST CRAWL FROM FRONT SEAT TO REAR TO UNLOCK THE DOORS MANUALLY. PASSENGERS CANNOT ENTER REAR WITHOUT DOING SO. ALSO DOORS WILL NOT LOCK AUTOMATICALLY, NOR WITH SWITCH, LEAVING CHILDREN AT RISK OF OPENING DOOR FROM INSIDE. THE FRONT DRIVER AND PASSENGER DOORS WORK BUT BOTH REAR DOOR LOCKS HAVE FAILED.