CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2012 CADILLAC SRX- LAKE MARY, FL
2012 CADILLAC SRX HID HEADLIGHTS HAVE SEEMED TO BURN OUT WITH NO FIRTHER ISSUES. ON HIGH BEAM THE LIGHTS ARE FINE BUT ON REGULAR BEAM AT NIGHT I CANNOT SEE AHEAD OF ME RECENTLY AND IT IS A MAJOR SAFETY ISSUE AND CADILLAC SOMESNT SEEM TO BELIEVE THIS IS A DEFECT ISSUE BUT SOMETHING THAT HAPPENS. HOWEVER IT IS MY UNDERSTANDING AFTER SPEAKING WITH OTHER CERTIFIED MECHANICS THAT HID'S DO NOT JUST BURN OUT SO THERE HAS TO BE OTHER ISSUES THAT MAY NEED TO BE ADDRESSED BY THE MAKER. ALSO AT INTERIMS AFTER I TRY TO ACCELERATE, THE VEHICLE WILL STALL WHICH CAUSES ME TO HAVE TO REMOVE MY FOOT FROM THE GAS AND TRY AGAIN. AFTER BRINGING THIS TO THE DEALERS ATTENTION I WAS TOLD IT WAS BECAUSE OF THE COMPUTER TRYING TO KEEP UP AND THIS IS WHAT MAY CREATE THIS ISSUE WHICH IS DEFINITELY POTENTIALLY LIFE THREATENING AND DEFINITELY NEEDS TO BE ADDRESSED
Source: NHTSA WEB SITE -
2006 CADILLAC CTS- SPRING VALLEY, CA
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE DRIVING 35 MPH, THE FUEL AND TEMPERATURE GAUGES FAILED WITHOUT WARNING. UPON REACHING THE CONTACT'S DESTINATION, THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPUTER WAS MOST LIKELY THE ISSUE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC SRX- ALBANY, NY
CONSTANTLY, CONSTANT PROBLEMS. EVERY TIME I TURN AROUND THIS CAR IS STALLING, THE STABILITY CONTROL LIGHT AND TRACTION CONTROL AND ABS LIGHTS COME ON , SLOWING ACCELERATION AND CAUSING SAFETY ISSUES. THERE ARE TIMES WHEN I SEE THE DIC MESSAGE BOARD BLINKING AND THE CAR ACTS AS THOUGH IT IS GOING TO STOP. THESE ISSUES LISTED ON THIS SITE FROM ALL THESE PEOPLE NEEDS TO BE INVESTIGATED BEFORE SOMEONE IS HURT OR KILLED. I AM NOW WRITING TO CADILLAC BECAUSE THE ISSUES ARE GETTING OUT OF CONTROL AND I AM AFRAID FOR MY AND MY CHILD'S LIFE. I AM MOVING FORWARD TO SEEK OUT AN ATTORNEY FOR A LAWSUIT THIS IS RIDICULOUS.
Source: NHTSA WEB SITE -
2004 CADILLAC XLR- ROUND ROCK, TX
THE RETRACTABLE ROOF FLEW OFF WHILE THE CAR WAS MOVING. GM OFFERED NO ASSISTANCE WITH THIS AND DENIED ANY NEGLIGENCE. CASE #8-2866250293
Source: NHTSA WEB SITE -
2008 CADILLAC ESCALADE- ROSELLE, NJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2005 CADILLAC CTS- BRISTOL, CT
FRONT PASSENGER AIRBAG SENSOR SHORTED OUT AND REQUIRED REPLACEMENT. BOTH CADILLAC DEALERSHIP AND GM INDICATING THAT MY VIN # DOESN'T APPLY AS PART OF THE GM SAFETY RECALL 100355 NHTSA ID 10V644000 WHICH MEANS I AM RESPONSIBLE FOR THE COST OF PART AND LABOR FOR THE FIX.
Source: NHTSA WEB SITE -
2008 CADILLAC ESCALADE- JONESBORO, GA
"TAKATA RECALL" AIR BAG LIGHT CAME ON, WENT THE DEALER AND I WAS TOLD AIRBAG NEEDED TO BE SERVICED AND WILL COST MONEY. WHY SHOULD I HAVE TO FIX AN AIRBAG/SERVICE WHICH HAS NOT DEPLOYED?. VEHICLE WAS IN MOTION ON HIGHWAY WHEN AIRBAG FIRST CAME ON.
Source: NHTSA WEB SITE -
2004 CADILLAC XLR- GARDENA, CA
I DRIVING FREEWAY ABOUT 70MPH, BIG AIR NOISE THEN ROOF PANEL COME OFF & FRYING.
Source: NHTSA WEB SITE -
2016 CADILLAC SRX- MARCELLUS, NY
WE WERE ON VACATION, DRIVING DOWN I89 IN VT, NICE SPRING SUNNY DAY. WE WERE GOING ABOUT 70MPH ON THIS OPEN HIGHWAY , WHEN ALL OF A SUDDEN WE HEARD WHAT SOUND LIKE A GUN SHOT. THEN THE CRACKEL OF THE GLASS AND OUR 2016 CADILLAC SRX SUNROOF COLLAPSED DOWN ON TOP OF US. TO SAY THERE WAS GLASS EVERYWHERE IS AN UNDERSTATEMENT! THIS IS VERY CONCERNING AS THIS SHOULD NOT HAPPEN. IN RESEARCHING THIS SEEMS TO BE A COMMON OCCURRENCE. WHY IS SOMEONE NOT DOING SOMETHING ABOUT THIS? THIS IS CLEARLY SOME KIND OF MANUFACTURING FLAW.
Source: NHTSA WEB SITE -
2010 CADILLAC SRX- PFLUGERVILLE, TX
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS FAILED TO OPERATE CORRECTLY AND THE DRIVER WAS UNABLE TO SEE THE ROADWAY. THE CONTACT STATED THAT THE LOW BEAM LIGHTS FAILED SO THE HIGH BEAMS HAD TO BE ACTIVATED. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE SERVICE, THE SUN ROOF WAS LEFT OPEN AND THE INTERIOR OF THE VEHICLE BECAME WET. THE VEHICLE WAS LEFT AT THE DEALER FOR THREE MONTHS WITH WATER INSIDE THE VEHICLE. THE DEALER FINALLY REPLACED THE CARPET; HOWEVER, SINCE RETRIEVING THE VEHICLE FROM THE DEALER, IT EXPERIENCED ELECTRICAL ISSUES AND THE HEADLIGHTS FAILED TO OPERATE CORRECTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE HEADLIGHT LENSES WERE CLEANED. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE