CADILLAC Complaints

MY 2016 XTS CADILLAC WAS INVOLVED IN A ROAD ACCIDENT MONDAY, FEB.6 IN HARPER COUNTY, KANSAS. IT SUSTAINED APPROX. $20K DAMAGE, INCLUDING LOCKED SEAT BELTS, WHICH WERE IN USE AT TIME OF ACCIDENT. MY CAR HAS BEEN IN THE BODY REPAIR SHOP SINCE NOON ON THAT DAY, FEB. 6 AND AT PRESENT TIME IT IS AT THE SECOND REPAIR SHOP (CADILLAC DEALER) AWAITING SEAT BELT REPAIRS. THEY CLAIM THAT THE PARTS ARE EITHER "UNAVAILABLE, OUT OF STOCK, OBSOLETE, OR DISCONTINUED." AND THIS IS FOR A 2016 VEHICLE WHICH HAS 6,000 MILES ON IT. THIS IS TOTALLY UNACCEPTABLE SERVICE FROM GENERAL MOTOR COMPANY TO NOT PROVIDE SEAT RESTRAINTS ON A CADILLAC THIS NEW....AND WHICH IS STILL BEING SOLD AT DEALERS TODAY. SURELY THERE IS SOME WAY TO FORCE GENERAL MOTORS/CADILLAC TO SUPPLY SEAT RESTRAINTS FOR THEIR VEHICLES AFTER THIS SHORT A TIME FROM MANUFACTURING. THEY ARE NOT WILLING TO PROVIDE, REPLACE, OR REPAIR THE DAMAGED SEAT RESTRAINTS; I AM READY TO GET MY CAR....AFTER 8 WEEKS NOW OF BEING IN THE SHOP AND BEING WITHOUT A VEHICLE......AND BEGIN DRIVING IT WITHOUT SEAT BELTS. SURELY THERE ARE SAFETY RULES AND REGULATIONS THAT A COMPANY AS IN GENERAL MOTORS WOULD HAVE TO COMPLY BY.

DRIVING TO WORK, WENT TO STOP AT A RED LIGHT, "NO" BRAKES. I PUMPED THE PEDAL A COUPLE OF TIMES, FINALLY ATTAINED ENOUGH PRESSURE TO STOP THE CAR. THERE WERE NO SIGNALS, WARNING INDICATORS NOTING TO WARN ME OF THE STOPPING ABILITY OF THE CAR. THE PREVIOUS DAY, THE CAR WAS FINE, GOOD SOLID BRAKE PEDAL. TOOK THE CAR TO THE DEALER, THE CAR WAS INSPECTED, FLUID LEVELS FINE. DEALER SUGGESTED TO BLEED THE BRAKE SYSTEM FOR ENTRAPPED AIR. I THOUGHT THIS WAS EXTREMELY STRANGE. ALSO RECOMMENDED THE FRONT BRAKE PADS WERE 60% GONE, SHOULD BE REPLACED. I FOLLOWED THE DEALERS RECOMMENDATIONS, AND THE CAR RESPONDED, EVERYTHING IS FINE NOW EXCEPT I COULD HAVE BEEN KILLED OR OTHERS INJURED BY THIS FAILURE.

STEERING WHEEL WHEN TURNING ALL TO LEFT VIBRATE AND SOME TIME LOCKS,DASH BOARD WARNING PLEASE DRIVE WITH CARE,SERVICE REQUIRED.CONTACTED DEALER SINCE 2013 MANY TIMES NO PROBLEMS FOUND EXCEPT ONE TIME DID PULL UP CODE,RESET COMPUTER,CONTACTED CADILLAC AND I WAS TOLD SINCE THERE IS NO RECALL IS OK TO DRIVE THE CAR LIKE THAT HOWEVER IS ON RECORD.PROBLE STILL THERE AND I FILL IS UNSATE TO DRIVE.

WHEN CAR IS STATIONARY IN OUR GARAGE, THE GASOLINE VAPORS ARE WAY TOO STRONG! LITERALLY CAN KNOCK YOU OVER AS YOU OPEN THE DOOR BETWEEN THE HOUSE AND CLOSED-UP GARAGE. DOESN'T SEEM TO MATTER IF IT'S RECENTLY BEEN FILLED WITH GASOLINE OR IF IT'S DEPLETED SOME. *TOOK OUR CAR TO THE LOCAL CADILLAC DEALER FOR THE WORST RAW GAS SMELL EVER WITHIN OUR GARAGE, WHERE WE PARK THIS 'NEW BLACK BEAUTY'. THEY'VE DONE ALL SORTS OF TESTS, BUT HAVE FOUND NO LEAKS, ETC. :-( THIS SEEMS LIKE A REALLY DANGEROUS SITUATION WHEN OUR ATTACHED GARAGE FILLS UP WITH GASOLINE VAPORS!!! (HAVE ONLY OWNED THIS CAR FOR APPROXIMATELY 5 WEEKS!) **HOWEVER, THEY DID FIND A FRAYED AND BROKEN SHIFT CABLE! NONE AVAILABLE, AS ALL ARE BACK-ORDERED! TRYING TO LOCATE ONE SOMEWHERE IN THE COUNTRY! ANYWAY, AFTER REVIEWING ALL OF THE MANY COMPLAINTS AND PROBLEMS LISTED ON VARIOUS WEBSITES AND THE OTHER XLR FORUMS, AND DETERMINING THAT WE ARE DEFINITELY NOT ALONE IN THIS REALLY EXPENSIVE SHIFT CABLE FIX, WE BELIEVE THERE'S A DEFINITE MANUFACTURING PROBLEM/DEFECT WITH THIS FAULTY PART!! HOW DO WE ALL GET GM TO PAY FOR THESE EXPENSIVE FAULTY PARTS?? SOME FOLKS HAVE HAD TO REPLACE THEIR SHIFT CABLES MORE THAN ONCE, SO THAT SHOULD TELL GM THAT THEY DESIGNED A FAULTY PIECE... WE ARE INFORMING THE GOVERNMENT WATCHDOG! THANKS AND WE'LL AWAIT ANY RESPONSE ABOUT THE GASOLINE SMELL, AND THE FAULTY SHIFT CABLES. ($500+ ALONE)

TAKATA RECALL. CONTACTED BY CRESTVIEW CADILLAC - SAID NO REPLACEMENT AND THE RECALL MAY GO AWAY. MK SMITH CHEVROLET - SAID THEY COULDN'T OBTAIN REPLACEMENTS.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE WHEN THE VEHICLE WAS TURNED ON, A "SERVICE AIR BAG" WARNING LIGHT ILLUMINATED. IN ADDITION, THE "AIR BAG OFF" LIGHT ILLUMINATED ON THE REAR VIEW MIRROR. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

THE AIR BAG LIGHT COME ON IN DISPLAY OFTEN AND STAY ON FOR DAYS IT MIGHT BE OFF A TIME AND IT COME BACK ON AND REMAIN ON

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS NO OIL IN THE VEHICLE AFTER HAVING REPLACED THE OIL SEVEN WEEKS PRIOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS HAVING A MALFUNCTION WITH THE PASSENGER SEAT SENSOR THAT DID NOT DETECT A PASSENGER IN THE SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

THE GROUND WIRE ON THE SEAT HEATER CONTROL BOX, (LOCATED UNDER THE PASSENGER SEAT), BECOMES SO HOT THAT IT MELTS THE INSULATION ON THE WIRE AND EVENTUALLY BURNS LOOSE FROM THE PLUG CONNECTION. IT IS A KNOWN PROBLEM WITH THIS CAR BUT GM REFUSES TO FIX IT UNLESS THE OWNER PAYS FOR IT, (NEARLY $1,000). I HAVE REPAIRED THIS MYSELF ON 3 SEPARATE OCCASIONS BUT IT IS A DESIGN FLAW AND THE PROBLEM KEEPS RE-OCCURRING.