CADILLAC Complaints

TL* THE CONTACT OWNS A 2014 CADILLAC CTS. WHILE DRIVING 60 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE PASSENGER SIDE OF THE VEHICLE DROPPED DOWNWARD WITHOUT WARNING. IN ADDITION THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE STRUTS FRACTURED AND NEEDED TO BE REPLACED ALONG WITH THE WINDSHIELD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 05/10/17*LJ *CN

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, INCOMING TRAFFIC ALERTED THE CONTACT THAT THE HEADLIGHTS WERE NOT ILLUMINATED. THE CONTACT MENTIONED THAT THE CHECK LOW BEAM LIGHTS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE LOW BEAM BULBS WERE REPLACED. THE INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AS HAVING CONDENSATION BUILT IN THE HEADLIGHT ASSEMBLY BURNING THE BALLASTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

WINDOW WIPERS WONT TURN OFF OR WORK ON DELAY. KEEP GOING ON OFF. SAME PROBLEM ON 2003 CADILLAC A YEAR AGO AND COST US OVER $400. IF NOT A DEFECT, HOW COULD ONE PERSON END UP WITH TWO VEHICLES OF THE SAME MAKE & MODEL DOING THE SAME THING ON WIPERS? ESPECIALLY SOMETHING SO EXPENSIVE AND NOT SOMETHING SIMPLE. NOW I HAVE TO PAY THAT AGAIN AND HAVE NEVER HAD THAT ON ANY OTHER VEHICLE I HAVE OWNED.

ENGINE HAS USED ONE QUART OF OIL EVERY 800 TO 1000 MILES SINCE I BOUGHT IT IN 2013. NO SMOKING, NO LEAKING. JUST DISAPPEARS AND NO WAY TO KNOW WHERE IT WENT. ONLY HAD 38,000 MILES ON IT AND HAS 85000 MILES ON IT NOW AND STILL DOES IT. TOLD BY ONE PLACE THAT GENERAL SAY IT IS NORMAL FOR THAT CAR? DON'T BELIEVE THAT.. WAS ALMOST EMPTY BE TIME I WAS HAVING PROBLEMS AND CHECKED IT. I HAD PUT 3000 MILE ON THEN AND DID NOT EXPECT A OIL LOSS LIKE THAT. HAVE KEPT EYE ON IT NOT TO GET THAT LOW SINCE. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RIGHT HEADLIGHT FOGGING AND CONDENSATION WITHIN SEALED BEAM IN FOG, RAIN AND SNOW CONDITIONS.

IN NOV. OF 2016, MY DTS WAS PARKED AND AFTER ATTEMPTING TO START, IT WOULD NOT TURN OVER AS IF WERE OUT OF GAS. I HAD TO HAVE IT TOWED TO REPAIR FACILITY. IT WAS DIAGNOSED AND DETERMINED THAT THE PROBLEM WAS CAUSED BY THE FUEL PUMP RELAY, WHICH HAD SHORTED. FURTHER INVESTIGATION REVEALED THAT THE ACTUAL CAUSE WAS THE FUSE BLOCK (REAR SEAT). THIS ITEM IS A DEALER REPAIR LEVEL AND SHOULD HAVE BEEN RECALLED SINCE THERE ARE SEVERAL CASES OF THIS AND OTHER ELECTRICAL PROBLEMS INVOLVING SUDDEN CUT-OFFS, POWER STEERING ISSUES AND IGNITION KEY PROBLEMS NOTED HERE. MY CAR HAS EXPERIENCED ALL OF THESE. *TR

2010 CADILLAC SRX "SERVICE STABILITRAC" LIGHT HAS BEEN COMING ON FOR THE LAST YEAR. I'VE HAD THE SHOP WHO RAN THE CODE. THE CODE CAME BACK AS POSSIBLE FAIL BUT INCONCLUSIVE. THE MECHANIC CHECKED ALL FUSES AND ENTIRE BREAKING SYSTEM AND FOUND NOTHING IN NEED OF REPAIR AND ALL SYSTEMS WORKING PROPERLY. TO REPLACE THE PART THAT "MAYBE CAUSING" THE WARNING TO COME ON WOULD COST ME UP TO $1200.

BOUGHT MY 2010 CADILLAC SRX USED FROM DEALERSHIP. BROUGHT CAR BACK TO COMPLAIN ABOUT MOISTURE IN HEADLIGHTS. I WAS TOLD IS WAS NORMAL ON A CADILLAC. DEALERSHIP SAID THERE WAS NO RECALL AND NOT TO WORRY ABOUT IT. OVER TIME THE HEADLIGHTS HAVE BECOME MORE AND MORE DIM TO THE POINT OF NOT BEING ABLE TO SEE AT NIGHT ON MY WAY HOME. THE BRIGHTS WORK WELL BIT THE DIM SETTING IS NOW TOO DANGEROUS TO DRIVE AT NIGHT.

TAKATA RECALL .I AM AFRAID TO DRIVE THIS VEHICLE. THIS IS TRAVELING VEHICLE SO IT WOULD NORMALLY BE ON HIGHWAYS AT OVER 50 MILES AN HOUR. QUESTION WOULD I BE SAFER TO HAVE THIS DISCONNECTED? WHO COULD DO THIS. I LIKE MOST PEOPLE CAN NOT AFFORD TO TRADE VEHICLES AND REALLY WOULD RATHER NOT. NOW THE CASE IS SETTLED WIT TAKATA. THAT'S JUST GREAT BUT IT DOES NOT FIX THE PROBLEM. IF I PAID TO HAVE IT REPLACED CAN I GET REIMBURSED AT SOME POINT. .NOW THE CASE IS SETTLED I EXPECT SOME MANUFACTURER NEEDS TO SUPPLY HUNDREDS OF THOUSANDS OF THESE. WHAT WOULD YOUR PROFESSIONAL OPINION BE AS TO HOW LONG IT WOULD TAKE FOR THE VEHICLES TO BE REPAIR. HOW MUCH LESS IS MY VEHICLE WORTH AT THIS POINT DUE TO THIS ISSUE. YOU KNOW THEY COMPLAIN ABOUT GOVERNMENT INTERVENTION, WELL THIS IS JUST ANOTHER CASE THAT WE NEED SOMEONE TO LOOK OUT FOR US SINCE COMPANIES ARE GREEDY AND WILLING TO PROVIDE FALSE DATA TO DOWN STEAM MANUFACTURES TO SUPPLY THEM PRODUCTS. SUGGESTION TO MOTIVATE REPAIRS : CUT SALARIES OF TOP 20 EXECUTIVES TO 1/3 OF THEIR PAY UNTIL ALL VEHICLES REPAIRED. THIS WILL GET THEIR ATTENTION. FINING THE COMPANIES DOES NOT EFFECT THE EXEC.S AS MUCH AS DIRECT FINANCIAL IMPACT WOULD ON THEIR LIVELY HOOD. THEY MAKE THE DECISIONS THIS WOULD MAKE THEM MORE DIRECTLY RESPONSIBLE. THANKS FOR YOUR TIME AND SERVICE