CADILLAC Complaints

HEADLIGHTS, ESPECIALLY THE LEFT, TEND TO HAVE LEAKS WHICH CAUSES CONDENSATION WHICH LEADS TO BULB FAILURE. WARNING READS "CHECK LEFT LOWER BULB" ANYTIME AFTER RAIN..

TAKATA RECALL - GM ISSUED A RECALL FOR OUR VEHICLE IN MAY, 2016 AND TO THIS DATE, DEALERS ARE STILL REPORTING NO PARTS AVAILABLE TO FIX THE DEFECTIVE AIR BAGS. WE CONTACTED CADILLAC CUSTOMER SERVICE ABOUT THIS AND WE'RE TOLD IT MAY BE SEVERAL MORE MONTHS BEFORE PARTS ARE AVAILABLE OR NHTSA CLOSES THE RECALL WITHOUT REPAIRS. THE PROBLEM IS WE'VE BEEN TRYING TO TRADE THE CAR IN ON A NEW VEHICLE, HOWEVER NO DEALERS WANT THE VEHICLE AS THEY CANNOT RESELL THEM WITH A PENDING RECALL AND NO PARTS ARE AVAILABLE TO FIX IT. WHAT IS OUR RECOURSE IN MAKING A CLAIM WITH GM AGAINST THE AMOUNT THEY HAVE DEVALUED OUR VEHICLE?

HEADLIGHT WARNING MESSAGE THAT A HEADLIGHT WAS OUT. SEVERAL NEW BULBS WERE TRIED BUT DID NOT CORRECT THE PROBLEM. ALSO, WATER ACCUMULATION INSIDE THE HEADLIGHT ASSEMBLY. SUSPECT PROBLEM WITH FALSE READING TO MESSAGE CENTER. RESEARCH ONLINE INDICATES THIS SAFETY PROBLEM IS NOT AN ISOLATED ISSUE FOR THIS VEHICLE. NO ATTEMPT TO REMEDY IT BY GENERAL MOTORS. DEALER QUOTED EXTREMELY HIGH PRICES FOR ALL ASSOCIATED PARTS TO TRY TO REPAIR.

THE BRAKE LINES ON MY 2008 CADILLAC HAVE RUSTED THROUGH CAUSING THE BRAKES TO FAIL, AND CAUSE OTHER DAMAGE TO THE BOTTOM LINE OF THE CAR.

INFORMATION CENTER CADILLAC CUE DOES NOT OPERATE. BROUGHT TO DEALER ON 11/17/2016 AND WAS TOLD 30 DAYS TO SEVERAL MONTHS ON BACK ORDER. TODAY IS 12/16/2016 CALLED DEALER NO ESTIMATED COMPLETION TIME. CALLED CADILLAC SAME ANSWER. THE CADILLAC CUE CONTROLS A/C, HEAT, RADIO AND ALL THE ACCESSORIES. DOES THIS FALL UNDER THE LEMON LAW? I HAVE BREATHING PROBLEMS AND CAN'T SAFELY DRIVE THIS VEHICLE. TEMPERATURES THIS WEEKEND WILL BE -12 DEGREES FAHRENHEIT. PLEASE ADVISE WHAT ACTIONS I CAN TAKE TO RESOLVE THIS ISSUE ASAP.

ELECTRONIC POWER STEERING CONTROL MODULE AND THE STEERING RACK & PINION (PART NUMBER 20870559). LESS THAN ONE MONTH AFTER PURCHASING THIS VEHICLE I WAS TURNING LEFT TO MANEUVER OUT OF A TIGHT SPOT AND THE VEHICLE CHIMED, GAVE AN ALERT, AND MY STEERING BECAME MANUAL. IT SPENT SEVERAL WEEKS IN THE SHOP BECAUSE THE PART WAS UNAVAILABLE LOCALLY AND HAD TO BE SHIPPED IN FROM CANADA. REPAIRED AND HAD LESS THAN A WEEK AND LOST CONTROL AGAIN. THIS TIME I WAS BACKING OUT OF MY DRIVEWAY AND TURNING TO LEAVE - SAME PROCESS. WHAT IF I WAS TURNING ON A CURVE GOING 70? WHAT IF I WAS USING CRUISE? WHAT IS I HAD A SHARP CURVE THAT POPPED UP AND I LOST CONTROL? READING SIMILAR RECALLS FROM 2004 AND 2014 OF STEERING ISSUES. I BELIEVE THIS VEHICLE WAS OVERLOOKED IN THE RECALL AND CAN CAUSE SERIOUS ISSUES IF NOT DISCOVERED. HAVE BEEN WITHOUT A CAR FOR A MONTH. TOO MANY SIMILARITIES TO THE PREVIOUS RECALLL NOT TO BE INCLUDED!

104,000 MILES - TOTAL BRAKE LINE FAILURE WHEN DRIVING ON STREET AT 35 MPH. MANAGED TO PULL OVER THEN GOT CAR TO GOODYEAR. BRAKE FLUID DRAINED OUT COMPLETELY BECAUSE OF BRAKE LINE TAPPING AGAINST TRANSMISSION CASING OVER TIME. CASING WAS DENTED IN SEVERAL PLACES. WAS 5 MINUTES AWAY FROM GETTING ON FREEWAY AT 70 MPH. COULD HAVE BEEN DEADLY. SEE THIS SAME DESIGN FLAW OF THE LINE PLACEMENT HAS BEEN REPORTED BY OTHERS. GOD IS GOOD AND WAS WATCHING OVER ME FOR SURE. *TR

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS DIMMED AND FAILED TO ILLUMINATE. IN ADDITION, THE HEADLIGHT ASSEMBLY RETAINED WATER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

IN THE EARLY HOURS OF AUGUST 15TH 2016 MY CADILLAC ESCALADE 2016, VIN [XXX], CAUGHT FIRE WHILE STAYING PARKED (STATIONARY) ALL NIGHT. AS PER THE PICTURES TAKEN BY THE NEIGHBORS, THE ESCALADE TUNED INTO A HUGE FIRE BALL AND BURNED THE TRUCK DOWN TO ASHES. IT ALSO BURNED DOWN TWO OTHER CARS PARKED BEHIND IT AND THE ADJACENT HOUSE ON FIRE. AS PER THE MONTGOMERY COUNTY (MARYLAND) FIRE DEPARTMENT, ARSON WAS RULED OUT AND MOST LIKELY CAUSED BY INTERNAL MECHANICAL ISSUES. (FIRE DEPARTMENT REPORT NUMBER [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL. MY VEHICLE HAS BEEN RECALLED DUE TO TAKATA AIRBAGS BEGINNING IN MAY 2016. THERE HAS BEEN NO RESOLUTION TO THE AIRBAG ISSUE AND IT IS NOW DECEMBER 10, 2016. MY CAR IS NOT SAFE TO DRIVE WITH THESE DEFECTIVE AIRBAGS. I WAS INVOLVED IN AN ACCIDENT RECENTLY AND THE AIRBAGS DID NOT EVEN DEPLOY.