CAN-AM Complaints

AFTER A FOUR HOUR RIDE, I STOPPED AT A GAS STATION TO REFUEL. WHEN I WAS READY TO LEAVE, MY PARKING BRAKE CABLE WOULD NOT RELEASE. I HAD TO GET UNDER THE MACHINE AND PULL IT FREE IN ORDER TO RIDE HOME. IT TURNED OUT THE CABLE HAD MELTED, ALONG WITH THE MASTER CYLINDER AND THE CHARCOAL CANISTER. ALL THREE WERE REPLACED DURING THE RECALL. IN MARCH, WHILE DRIVING IN HEAVY TRAFFIC ON I-95 SOUTH OF FREDERICKSBURG VA, MY MACHINE STALLED AND I HAD TO CALL FOR A TOW TRUCK. A RUBBER HOSE GOING TO THE THROTTLE BODY HAD CRACKED. AT NUMEROUS TIMES I HAVE RECEIVED FIRST DEGREE BURNS ON MY INNER THIGHS FROM HEAT, UNDER THE SEAT. I AM CONCERNED ABOUT WHAT THE HEAT THAT ALL THE PLASTIC AND RUBBER PARTS HAVE BEEN EXPOSED TO, AND WHAT MAY FAIL,NEXT. IF A RUBBER FUEL LINE CRACKS, IT COULD BE CATASTROPHIC. *TR

AFTER PURCHASING OUR 2011 CAN-AM SPYDER RTS WE NOTICED THAT AFTER RIDING THAT THERE WAS A FUEL SMELL INSIDE THE GARAGE COMING FROM THE SPYDER. CAN-AM ISSUED A RECALL FOR FAULTY GAS CAPS VENTING GAS FUMES. WE RECEIVED THE NEW UPDATED GAS CAP BUT STILL HAVE FUEL SMELL AFTER RIDING WHILE THE SPYDER IS PARKED IN THE GARAGE. WHILE RIDING, THE HEAT COMING UP FROM THE BODY PANELS IS SO HOT THAT IT CAUSES 1ST DEGREE BURNS ON MY WIFE'S THIGHS AND CALVES. HAVE BROUGHT THIS UP TO 2 DIFFERENT DEALERS AND HAVE BEEN TOLD BY BOTH THAT, ITS NORMAL FOR THE SPYDER. *TR

THE EXTREME HEAT FROM THE LEFT SIDE OF THE BIKE CAUSED 1ST AND 2ND DEGREE BURNS ON THIGH AND UPPER LEG. I BOUGHT THE BIKE IN MAY OF 2014, COMPLAINED TO BRP ABOUT THE EXTREME HEAT ON THE RIGHT FOOT. THEY AUTHORIZED MY DEALER TO REPLACE THE PANELS WITH A NEWER VERSIONS. THE PANELS WERE TO BE PLACED ON MY BIKE ON TUESDAY AUGUST 13,2014. I DID NOT KNOW ABOUT THE EXTREME HEAT ON THE LEFT SIDE UNTIL I RODE THE BIKE FOR A LONGER DISTANCE. HAVE CONTACTED BRP ABOUT MY INJURY. *TR

AFTER RIDING VEHICLE & PARKING IT , I COULD SMELL STRONG FUEL FUMES FROM VEHICLE. I ALSO NOTICED THAT THE BODY PANELS BECOMES VERY HOT . I ALSO NOTICED THAT THE FUEL IN THE TANK HAS BUBBLES / BOILING .I BROUGHT THE VEHICLE AT MY LOCAL DEALERSHIP ( JACKSONVILLE, POWERSPORT) TO HAVE THEM CHECK MY CONCERN . THE SERVICE MANAGER CONTACTED BRP , A CASE WAS ASSIGNED ( #[XXX]) .BRP RECOMMEND TO INSTALL 2014 BODY PANELS FOR MY PROBLEM WHICH I WILL HAVE TO PAY . THESE ARE THE PART # FOR ROADSTER AIR SCOOP RETROFIT KITS LH KIT 219 800 341 , RH KIT 219 800 342 (PURE MAGNESIUM (METALLIC) B-349) .THERE ARE SOME REPORTS OF VEHICLES OF THE SAME YEAR & MODEL THAT HAVE CAUGHT ON FIRE & I DON'T WANT THIS TO HAPPEN W/ MY VEHICLE . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT A BRAND NEW 2012 CAN-AM SPYDER RT SE5 FROM THE DEALER ON 7/22/2014. THE UNIT HAD 2 MILES ON IT WHEN I TOOK POSSESSION (2 MILES THAT WERE FROM TESTING THE UNIT AFTER BEING PREPPED). ON 7/24 AFTER RIDING HOME FROM WORK IN 80-85 DEGREE WEATHER, I PULLED INTO MY GARAGE AND PARKED THE BIKE. SOON AFTER MY WIFE ARRIVED HOME AND CAME UPSTAIRS. TWO HOURS LATER MY WIFE TOLD ME THAT SHE SMELLED A STRONG GAS ODOR IN OUR LIVING ROOM (WHICH IS RIGHT ABOVE OUR GARAGE). I WENT DOWNSTAIRS INTO THE GARAGE AND THE GAS FUME SMELL WAS ALMOST UNBEARABLE, MAKING IT HARD TO BREATHE. I OPENED THE GARAGE DOOR TO VENT THE AIR. THE NEXT DAY I RODE THE SAME ROUTE TO AND FROM WORK AND HAD THE SAME GAS FUME EXPERIENCE WHEN PARKING IN MY GARAGE. I WENT TO THE SPYDERLOVERS.COM FORUM AND POSTED A QUESTION ASKING IF ANYONE HAD THIS ISSUE AS WELL. (HTTP://WWW.SPYDERLOVERS.COM/FORUMS/SHOWTHREAD.PHP?70507-STRONG-GAS-SMELL-AS-SPYDER-SITS-IN-GARAGE-EVEN-WITH-RECALL-GAS-CAP). TURNS OUT THAT YES, THIS IS A COMMON ISSUE. SINCE BUYING THIS UNIT ON 7/22/2014, I HAVE HAD MODERATE TO EXTREME GAS FUME SMELLS COMING FROM THE UNIT BOTH WHILE STOPPED IN TRAFFIC AND AFTER PARKING. I'VE TAKEN SURFACE HEAT READINGS FROM AROUND THE GAS CAP AND THEY ARE EXCEEDING 150 DEGREES SO THE TANK ITSELF (UNDER THE PLASTIC) MUST BE MUCH HOTTER. AT THIS POINT THE BIKE (WHICH I PURCHASED AS MY MAIN CAR) IS ALL BUT UNUSABLE FOR ME DUE TO THE FUMES ISSUE. I'M CONCERNED ABOUT PARKING IT INSIDE MY GARAGE BUT I HAVE NO OTHER OPTION DUE TO STRICT RESIDENT PARKING REGULATIONS IN MY TOWN HOME COMMUNITY. WITH THE MOST RECENT ANNOUNCEMENT OF AN OFFICIAL NHTSA INVESTIGATION OF FIRES WITH CAN-AM SPYDERS, I'M EVEN MORE CONCERNED AND WILL LIKELY HAVE TO PARK THE BIKE UNTIL THE ISSUE IS RESOLVED, LEAVING ME WITH A ~$330 MONTHLY PAYMENT ON A VEHICLE THAT IS NOT SAFE TO DRIVE. *TR

FUEL IN TANK BOILS AFTER RIDING. FUEL VAPORS ESCAPE FROM THE CHARCOAL CANISTER. SOMETIMES THERE IS SO MUCH FUEL VAPOR THAT IT CONDENSES AND FORMS A PUDDLE. I HAVE CONTACTED BRP ABOUT THE ISSUE BUT HAVE NOT HEARD BACK. *TR

AFTER I RIDE MY 2013 CAN-AM SPYDER RS IN WARM/HOT OUTDOOR TEMPERATURES FOR AN EXTENDED AMOUNT OF TIME I HAVE SEVERE GAS FUMES. I NOTICE IT MORE WHEN I TURN THE SPYDER OFF AND PARK IT. I ALSO HAVE NOTICED THAT WHEN I RIDE IN THESE TEMPERATURES I HAVE A DIFFICULT TIME FILLING MY SPYDER WITH GAS. WHEN I PUT THE GAS NOZZLE IN THE FILLER HOLE IT CONTINUES TO SHUT THE PUMP OFF AS IF IT IS OVER FILLING. HOWEVER ONCE IT HAVE ADDED ABOUT A GALLON OF COOL GAS TO THE TANK (BY MANUALLY SQUEEZING THE HANDLE MULTIPLE TIMES) IT SEEMS TO PUMP AUTOMATICALLY FINE. TO ME IT SEEMS THAT THE GAS IN THE TANK IS OVERHEATING. I ALSO HAVE AN ISSUE WITH THE BODYWORK ON THE SPYDER GETTING VERY HOT AROUND THE LEG/ENGINE AREA. I'VE HAD TO ADD HEAT RESISTANT INSULATION TO THE INSIDE OF THE PANELS TO BE ABLE TO RIDE THE SPYDER ON DAYS WITH HOT OUTDOOR TEMPERATURES. I HAVE BROUGHT THIS TO MY CAN-AM DEALERS ATTENTION AND THEY HAVE REPLIED (1.) THAT THERE IS NOT AN ISSUE OR (2.) THERE IS NOTHING THAT CAN BE DONE. I AM VERY CONCERNED DUE TO THE SPYDERS I HAVE SEEN THAT ARE CATCHING ON FIRE. I AM FILING THIS COMPLAINT IN HOPE THAT THERE IS SOMETHING YOU CAN DO TO HELP US HELPLESS/HOPELESS CAN-AM SPYDER OWNERS. *TR

TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BODY PANEL OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE HEAT SHIELD WAS REPLACED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT SUSTAINED AN INJURY DUE TO THE FAILURE BUT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75.

VEHICLE GETS EXTREMELY HOT TO THE TOUCH ON THE RIGHT SIDE , BLOWS VERY HOT AIR ONTO RIGHT LEG. HEAT TRAVELS UP TO LEG AND UNDER SEAT RIGHT WHERE YOU SIT ON TOP OF TANK. MIDDLE CLOVE DEPARTMENT TO HOT TO TOUCH AS WELL TANK UNDERNEATH. DEALER TOOK COMPLAIN AND WRAPPED PIPES AND INSTALLED HEATSHIELD WHICH DID NOT TAKE CARE OF PROBLEM AND REDIRECTED THE HEAT COMING OUT ON A DIFFERENT ANGLE. BRP REFUSES TO COOPERATE ON ANY MORE SOLUTIONS AND FIX THE PROBLEM. I AM CONCERND THAT THE MOTOR WILL OVER HEAT SINCE THE AIRFLOW AT THE ENGINE HAS REALY NO ESCAPE. *TR

POWER STEERING UNEXPECTEDLY GOES OUT, BUT THROWS NO CODES. TIRE PRESSURE GOOD, OIL/WATER IS NORMAL. DEALER DOESN'T HAVE A SOLUTION. ALSO, ENGINE PUTS OUT SOME EXTREME HEAT ON DRIVER'S LEGS...ESPECIALLY THE RIGHT SIDE. *TR