CAN-AM Complaints

MOTORCYCLE RUNS HOT. WHEN REFILLING GAS, GAS REMAINING IN TANK IS BOILING. THIS CAUSES STEAM TO BLOW OUT IN MY FACE. IT ALSO CAUSES THE GAS ADDED TO THE TANK TO HEAT UP, SWELL, AND OVERFLOW. EXTREME HEAT CAN BE FELT ON MY LEGS AND FEET. HEAT IS WORSE WHEN DRIVING BELOW 5TH GEAR (ANYTHING BELOW ABOUT 60-65MPH). *TR

WHEN STOPPING AT AN INTERSECTION, I CAN SMELL GAS FUMES. I SUSPECT GAS BOILING IN GAS TANK, AS THIS HAS BEEN REPORTED IN PAST WITH THIS MOTORCYCLE. PLUS, WHENEVER PARKING IN THE GARAGE I HAVE TO LEAVE TO GARAGE DOOR OPEN FOR AT LEAST A HALF AN HOUR FOR THE GAS FUMES TO CLEAR OUT. *TR

WHILE DRIVING AT 45 TO 50 MPH WITH THE DISPLAY SHOWING THAT THE BIKE WAS IN 4TH GEAR, THE TRANSMISSION WENT INTO A NEUTRAL STATE WHERE I COULD NOT SHIFT UP OR DOWN, COULD ONLY DRIFT TO THE SIDE OF THE ROAD. THIS HAPPENED ON A 2 LANE ROAD, DURING A SAND STORM AND MY LIFE AND OTHERS ON THE ROAD COULD HAVE BEEN AT STAKE. THIS IS THE 3RD TRANSMISSION PROBLEM I HAVE HAD. FIRST INCIDENT IN 2012 I COULDN'T GET IT INTO GEAR, SECOND INCIDENT IN SEPT 2013, COULDN'T GET IT OUT OF 1ST GEAR. *TR

FROM THE DAY I BOUGHT MY SPYDER, I'VE HAD ISSUES WITH EXTREME HEAT AT THE LOWER RIGHT AND IN THE AREA AHEAD OF THE SEAT. I'VE HAD NUMEROUS INCIDENTS OF FUMES AFTER PARKING, DRIPPING FUEL, AND FUEL BOILING WITH THE GAS CAP HEATED TO THE POINT THAT I COULD ONLY OPEN IT WHILE WEARING GLOVES. DURING ONE OF MY FIRST TIMES REFUELING WHILE LOOSENING THE GAS CAP MY HANDS WERE WASHED WITH FUEL THAT WAS EXPELLED UNDER PRESSURE, SOAKING MY GLOVES. AFTERWARD I WAS CAREFUL TO OPEN THE CAP SLOWLY (LIKE A COKE CAN UNDER PRESSURE) TO RELIEVE THE BUILT UP PRESSURE IN THE GAS TANK. HEAT ON MY FOOT WAS SO BAD THAT I'VE GONE THROUGH MANY PAIRS OF BOOTS AND WORE FIRE/HEAT RESISTANT SOCKS TO MITIGATE DISCOMFORT. I HAD THE ECM SOFTWARE UPDATE/FUSE BOX SEALING WARRANTY CAMPAIGN [2013-9] DONE ON MY BIKE AT THE MALCOLM SMITH MOTORSPORTS DEALERSHIP. I CONTINUED TO HAVE HEAT ISSUES. AFTER IT BECAME APPARENT THAT THERE WASN'T A SOLUTION TO MY HEAT PROBLEM, I HAD THE EXHAUST WRAPPED AND INSULATION INSTALLED. THIS HAD LITTLE TO NO EFFECT ON REDUCING HEAT. ON SATURDAY (JULY 26, 2014) I LEFT MY HOME AT 5:50 PM TO RIDE. THE TEMPERATURE WAS ABOUT 95 DEGREES. ONCE AGAIN, I NOTICED HEAT WHILE RIDING. AT ABOUT 6:20 PM, TRAVELING AT A CRUISE-CONTROLLED 60 MPH ON AMBOY ROAD IN THE MOJAVE DESERT, I SMELLED HOT OR BURNING PLASTIC AND THEN I OBSERVED IN MY REAR VIEW MIRROR SMOKE COMING FROM THE REAR OF MY SPYDER. AS I BEGAN TO SLOW, I ALSO NOTICED SMOKE COMING FROM THE AREA JUST AHEAD OF THE SEAT. THINKING IT WAS EITHER AN ELECTRICAL PROBLEM OR MELTING BODYWORK, I PULLED TO THE SIDE OF THE ROAD, STOPPED AND HIT THE KILL ENGINE SWITCH. AFTER GETTING OFF THE BIKE, I OPENED THE SEAT. INSTANTLY THERE WAS A ?WHOOSHING? SOUND AND THE BIKE WAS ENGULFED IN FLAMES. I RAN ACROSS THE ROAD, CALLED 911, AND WHILE WAITING FOR THE FIRE CREW I TOOK PICTURES AND VIDEO OF MY BURNING SPYDER. *TR

THIS MOTORCYCLE CONTINUALLY HAS A VERY HEAVY FUEL SMELL AFTER RIDING. THE HEAT GENERATED BY THE ENGINE IS EXTREME AND CAUSES MY RIGHT FOOT TO BE VERY HOT. WHEN I ARRIVE AT HOME I HAVE TO USE A FAN IN THE GARAGE TO GET RID OF THE FUEL SMELL. BRP/DEALER CLAIMS THIS IS NORMAL. I AM AFRAID THAT THERE WILL BE A FIRE SIMILAR TO THE ONE THAT HAPPENED THIS PAST SATURDAY, 26 JULY 2014 HERE IN CALIFORNIA. *JS

THE BIKE HAS EXCESSIVE HEAT COMING FROM THE CATALYTIC CONVERTER DIRECTLY UNDER THE FUEL TANK, THE EXCESSIVE HEAT ACTUALLY BOILS THE FUEL IN THE GAS TANK, ONCE LIFTING THE SEAT, THE FUEL GAS CAP IS TOO HOT TO REMOVE, I'VE CONTACTED BRP CARE WITH NO SUCESS AND HAVE ORDERED THE REPLACENT SIDE PANELS AT MY OWN COST, THEY HAVE COVERED SOME UNDER WARRANTY BUT NOT ALL ARE GETTING THIS OPTION, THE DEALERSHIP IS AWARE OF THE PROBLEM BUT THEIR HANDS ARE TIED AND CAN'T DO ANYTHING WITHOUT BRP''S APPROVAL. PLEASE FORCE A RECALL OF THE ENTIRE EXHAUST SYSTEM ON ALL 2013 AND 2014 ST'S AND RT'S, THIS IS A MAJOR PROBLEM AND NOTHING IS BEING DONE TO FIX THE PROBLEM, THERE HAVE BEEN NUMEROUS FIRES AS A RESULT OF THE DESIGN FLAW. THANK YOU. *JS

EXCESSIVE HEAT COMING FROM THE BODY PANEL AREA CAUSING THE FUEL IN THE GAS TANK TO BOIL. *JS

RIDING MOTORCYCLE RIGHT LEG GETS VERY VERY HOT ALMOST BURNING...NEED RECALL FOR THIS ITEM. *TR

EVERY TIME I RIDE THE BIKE WHEN IT GETS TO OPERATING TEMPS AND I STOP ALL I SMELLS RAW FUEL VAPORS GOOD THING I DON'T SMOKE I AM AFRAID IT WILL BLOW UP I CANT PUT BIKE IN GARAGE WHEN I GET HOME BECAUSE OF THE SMELL AFRAID MY HOUSE WILL CATCH FIRE WHAT CAN BE DONE ABOUT THIS DEAL SAYS ITS NORMAL. *TR

I WAS OUT FOR A RIDE AND NOTICED THE HEAT ON MY THIGH AND LEG I REPORTED IT TO THE DEALER, AND THEY SAID IT WAS A RECALL ISSUE AND THEY APPLIED A THIN STRIP OF HEAT TAPE UNDER GLOVE BOX. SO ON JUNE 10TH I NOTICED IT WAS GETTING EVEN HOTTER SO I GOT A THERMOSTAT AND PUT IN GLOVE BOX AND RODE OVER TO THE DEALER, A 20 MINUTE RIDE, THE THERMOSTAT REGISTERED 155 THIS AREA WAS SO HOT IT MELTED MY SEAT AND BURN MY THIGH. SO ON JUNE 23RD I LEFT IT AT DEALERS AND BRP INFORMED THEM TO APPLY MORE HEAT TAPE AND REPLACE THE SEAT,WHICH WAS DONE. I PICKED IT UP ON JULY 9 THE AND RODE IT HOME AND GOT BURNED AND IT REGISTERED 150 AFTER A 20 MINUTE RIDE AND THE OUTSIDE TEMP WAS MID 70'S. SEEMS LIKE HEAT LIKE THAT OVER A GAS TANK IS ASKING FOR TROUBLE BEFORE SOMEONE GET BLOWN UP. BRP HAS NO ANSWERS FOR US, PLEASE INVESTIGATE WHY NOT AND SAVE US FROM INJURIES. *TR