CAN-AM Complaints

OFFICER WAS OPERATING VEHICLE ON A CITY STREET APPROACHING AND INTERSECTION. POSTED SPEED WAS 25 MPH AND OFFICER WAS DECELERATING AND FELT HEAT RISING FROM BENEATH THE VEHICLE. OFFICER OBSERVED FLAMES COMING FROM THE ENGINE AREA AND MOVED THE VEHICLE TO THE SIDE OF THE ROAD AND GOT OFF BEFORE BEING INJURED. WITHIN SECONDS THE VEHICLE WAS FULLY ENGULFED AND FLAMES CAUGHT A YARD AND TWO NEARBY TREES ON FIRE. THE FIRE DEPARTMENT DETERMINED CAUSE OF FIRE WAS FUEL RELATED. CITY MECHANIC EXAMINED THE REMAINS AND DETERMINED THE FUEL SYSTEM WAS THE SOURCE OF THE FIRE AND ALSO FOUND A RECALL ON THE VEHICLE AFTER CHECKING ONLINE. RECALL NOTICE WAS NOT RECEIVED BY CITY MAINTENANCE. VEHICLE WAS A TOTAL LOSS, INCLUDING ALL POLICE EQUIPMENT ON THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER. WHILE DRIVING 70 MPH, THE MOTORCYCLE OVERHEATED, WHICH BURNED A HOLE THROUGH THE SIDE OF THE VEHICLE AND THE CONTACT'S PANTS. THE CONTACT WAS UNINJURED. THE DEALER STATED THAT A STUCK PURGE VALVE NEEDED TO BE REPLACED. THE MOTORCYCLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10,400.

I ROAD MY RT FROM MARYLAND TO MYRTLE BEACH SC. ON THE WAY THERE THE BIKE WAS HEATING UP ON THE RIGHT SIDE BURNING MY PASSENGER AND MY LEG. ONCE I GOT THERE I TOOK THE BIKE TO A BRP DEALERSHIP TO GET AN OIL CHANGE AND HAD TO PAY $335. I ASKED THEM TO DO A CHECK UP BECAUSE MY BREAKS WERE SQEAKING AND THERE WAS HOT AIR COMING FROM THE RIGHT SIDE AND THAT THE CONTROLS FOR THE PASSENGER DO NOT WORK . WHEN I WENT TO PICK MY BIKE UP THEY TOLD ME I HAD SEVERAL RECALLS ON MY BIKE, AND THE SWITCH WAS BAD. I SAID I JUST GOT IT MAY 17, 2014 AND THEY SAID NONE OF THE RECALLS WERE DONE. THE DEALERSHIP DID NOT TELL ME THERE WERE RECALLS ON THE RT. I THINK THEY SHOULD BE HELD RESPONSIBLE TO TELL CUSTOMERS THAT THERE ARE RECALLS. I DID NOT RECEIVE AND RECALL NOTIFICATION IN THE MAIL EITHER. I DID CONTACT A BRP DEALERSHIP AND THEY TOLD ME THEY WILL HAVE TO KEEP MY BIKE FOR 1 - 2 WEEKS TO FIND OUT WHAT THE RECALLS ARE. E ARE 25 COMPLAINTS AND NO INVESTIGATIONS I THINK NHTSA NEED TO DO SOME INVESTIGATIONS BEFORE SOMEONE GETS BADLY INJURED. EVERYTHING I HAVE READ HAD BASICALLY HAPPENED TO ME TOO. PLEASE HELP US TO GET THIS PROBLEM SOLVED. *TR

DRIVING ON I 75 NORTHBOUND IN TROY, MI, THE MOTORCYCLE OVERHEATED, EVEN THOUGH IT WAS ONLY 78 DEGREES OUTSIDE. IT WENT INTO LIMP MODE, CAUSING RAPID DECELERATION, NEARLY CAUSING A REAR END COLLISION, WHICH THE DRIVER BEHIND JUST AVOIDED HITTING ME. THIS HAS HAPPENED TO MY OTHER CAN AM SPIDER ALSO. THE DEALER CLAIMS THIS IS A NORMAL THING, AND BOMBARDIER SAYS IT IS SUPPOSE TO HAPPEN IN EXTREME HEAT. BUT 78 DEGREES IS NOT EXTREME HEAT. SOMEONE IS GOING TO DIE BECAUSE OF THIS DEFECT. *TR

TL* THE CONTACT OWNS A 2013 CAN-AM SPIDER RT MOTORCYCLE. THE CONTACT STATED THAT THE VEHICLE WOULD BECOME EXTREMELY HOT ACROSS THE FLOORBOARD AREA. ADDITIONALLY, THE CONTACT STATED THAT THE RADIATOR FAN BLEW HOT AIR FROM THE RIGHT SIDE, WHICH WAS BURNING. THE CONTACT ALSO MENTIONED THAT THE FUEL CAP WOULD BECOME EXTREMELY HOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 11/21/14*LJ UPDATED 8/30/2017*CN

HOT AIR FROM THE RADIATOR BLOWING ON THE RIGHT LEG REACHES 140 DEGREES FAHRENHEIT AT THE ANKLE. THE TEMPERATURE WAS MONITORED USING A DIGITAL THERMOMETER WITH A REMOTE READOUT. THIS TEMPERATURE READING WAS REPEATED ON SUBSEQUENT TESTS. THE HEAT MAKES THE BIKE VIRTUALLY UNRIDEABLE DURING THE SUMMER WITHOUT TAKING THE RISK OF BURNS TO THE RIGHT LEG. THE MANUFACTURER HAS REFUSED TO TALK WITH ME ABOUT THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT RECENTLY PURCHASED THE VEHICLE AND DISCOVERED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 13V386000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE OVER HEATS STOPPED IN TRAFFIC/ DASH CLUSTER SAYS LIMP HOME MODE BEEN IN DEALER SHIP SINCE 5/1/2014. *JS

THERE IS EXTREME HEAT UNDER THE SEAT. I HAVE RECEIVED 1ST DEGREE BURNS ON MY RIGHT ANKLE AND RIGHT THIGH. THE GAS CAP GETS SO HOT ONE MUST USE GLOVES TO REMOVE THE GAS CAP WHEN PURCHASING FUEL. I CAN HEAR THE GAS BOILING OR BUBBLING IN THE TANK AFTER RIDING FOR SHORT PERIODS OF TIME. THE RAW GAS SMELL IS SO STRONG WHEN PARKING IN THE GARAGE IT MAKES ONES EYES BURN. I HAD THE LOCAL FIRE DEPARTMENT CHECK THE GAS VAPOR CONCENTRATION IN THE GARAGE AFTER RIDING AND FOUND IT WAS CLOSE TO BEING STRONG ENOUGH CONCENTRATION TO CAUSE A EXPLOSIVE SITUATION IF THE RIGHT SPARK WAS INTRODUCED, WAS CAUTIONED NOT PARK IN THE GARAGE UNTIL THE UNIT COOLED OFF, BY THE FIRE DEPARTMENT. THERE IS A SERIOUS HEALTH ISSUE INVOLVED ALSO, WAS ADVISED BY A UROLOGIST THAT CONTINUED EXPOSURE TO HIGH HEAT ON THE MALE GENITALIA, COULD PRODUCT MALE REPRODUCTIVE ISSUES AS WELL AS MALE PERFORMANCE PROBLEMS WAS TOLD TO REFRAIN FROM RIDING THE BRP CAN-AM SPYDER FOR PERIODS OVER AN HOUR AT A TIME TO AVOID EXPOSER TO HARMFUL HIGH HEAT. I HAVE HAD ALL THE RE-CALL, AND RECOMMENDED SERVICE DONE. THE DEALER HAS CONTACTED BRP AND THERE IS NO SOLUTION OFFERED. I HAVE CONTACTED BRP AND BEEN GIVEN THE RUN-A-ROUND, AND TOLD TO GO TO THE DEALER, DEALER IS AT A LOSS ON WHAT TO DO. I WAS TOLD BY THE BRP TECH. DEPARTMENT TO KEEP THE ENGINE RPM ABOVE 5000 WHICH I HAVE DONE, WHICH IS NEAR IMPOSSIBLE IN CITY TRAFFIC, THIS MADE NO DIFFERENCE IN THE EXTREME HEAT. BRP IS WELL AWARE OF THE PROBLEM BUT APPEARS THAT THEY ARE GOING TO WAIT TO TAKE CORRECTIVE ACTION UNTIL THERE IS A GARAGE EXPLOSION, SERIOUS INJURY, OR DEATH TO TAKE ANY CORRECTIVE ACTION. THE NHTSA NEED TO TAKE ACTION AND NOT WAIT TO LET THIS TURN INTO ANOTHER GM MESS WHERE PEOPLE ARE HURT OR DIE DUE TO NO ACTION. *TR

VEHICLE HAS NO MEANS OF RELEASING HEAT TRAPPED UNDER PLASTIC PANELING WHEN AT LOW SPEEDS OR WHEN VEHICLE IS STOPPED. HAD TWO BREAKDOWNS AT STOP AND GO SITUATIONS WHERE THE VEHICLE WAS NOT MOVING ALLOWING HEAT TO ESCAPE. THIS AFFECTED OTHER COMPONENTS (EVAPORATOR CANISTER...ECT) WHICH CAUSE FAILURE AND RENDERS THE VEHICLE UNSAFE. HAVING CONVERSATIONS WITH BRP I KNOW THEY ARE AWARE AND HAVE NO SOLUTION. THIS IS NOT AN ISOLATED INCIDENT BRP NOW HAS COME OUT WITH THE 2014 MODEL AND CLEARLY STATES IN ITS ADVERTISING CAMPAIGN THAT "ON OUR NEW MODELS WE ADDRESS THE HEAT ISSUE" SO YOU KNOW YOU HAVE IT... AND YOU FIXED IT ON THE NEWER MODELS WHILE BEHIND YOU LIES CUSTOMERS WITH OLDER MODELS THAT ARE CLEARLY DEFECTIVE AND QUITE UNSAFE... *TR