CAN-AM Complaints

2013 SPYDER RT LIMITED HAS BOILING GAS ISSUES. FUEL CAP IS VERY HOT TO TOUCH WHEN STOPPING TO FILL UP. YOU CAN HEAR THE GAS BOILING WHEN YOU REMOVE THE GAS CAP. HAD THE BIKE IN FOR IT'S 600 MILE OIL CHANGE AND CHECK UP. WE ARE NOT OVERFILLING THE GAS TANK WHEN WE FILL UP. ONCE THE PUMP CUTS OFF THAT IS ALL THE TANK GETS. DEALER SAID NOTHING WAS OUT OF THE ORDINARY. SINCE THE WEATHER HAS STARTED TO WARM UP YOU CAN FEEL THE HEAT ON THE RIGHT SIDE AROUND THE FOOT. TEMP HAS STARTED TO KICK UP QUIET HIGH AND WE ARE NOT EVEN IN THE HOT MONTHS YET. PASSENGER CAN FEEL THE HEAT AS WELL. HEAT IS ALSO ON PRETTY WARM ON THE SEAT AS WELL. AGAIN DEALER SAYS THAT IS NORMAL. I TOTALLY DISAGREE AND WONDER WHAT THE LONG TERM EFFECTS ARE GOING TO BE ON THE BIKE AS FAR AS PARTS AND WIRING. GAS SMELL AFTER RUNNING ON WARMER DAYS HAS PRODUCED THE SMELL OF GAS AS WELL. I HAD THE LATEST UPDATES COMPLETED AS WELL WHILE IN THE SHOP. WHILE THE BIKE IS SMOOTHER, I DON'T THINK IT SOLVED ANY OF THE HEAT ISSUES OR BOILING GAS ISSUE. HARD TO BELIEVE THAT BRP HAS NOT OFFERED MORE OF A SOLUTION FOR A WELL KNOWN AND DOCUMENTED PROBLEM AND THEY HAVE KNOW ABOUT THIS ISSUE FOR SOME TIME. IF IT WASN'T A PROBLEM THEN WHY WOULD HAVE THEY CORRECTED IT ON THE 2014 AND REDESIGNED WHAT IS UNDER THE BODY? THEY MOVED THE EVAP CANISTER AND MOVED THE RADIATOR UP FRONT AND SPLIT IT INTO TWO RADIATORS AND ADDED REVERSE FANS TO HELP GET RID OF THE HEAT PRODUCED BY THE ENGINE. YES, THEY KNOW THERE IS A PROBLEM WITH THE HEAT AND 2013'S. THEY CANNOT DENY IT. *TR

STRONG ODOR OF RAW GAS WHEN CRUISING OR STANDING STILL. OVERPOWERING. DOES NOT MATTER HOW MUCH FUEL IS IN TANK. AT TIMES ACTS LIKE IT IS ABOUT TO RUN OUT OF GAS. *TR

EVERYTIME THE VEHICLE IS REFUELED THERE IS LOT OF FUEL SMELL. IT IS SO BAD THAT I AM AFRAID TO CLOSE THE GARAGE DOOR, FOR FEAR OF AN EXPLOSION. *TR

I HAVE HAD THE PREVIOUS RECALL DONE AND THE BIKE IS STILL DRIPPING GAS IN MY GARAGE FROM THE EVAP OVERFLOW LINE ON THE RIGHT SIDE. THIS HAS BEEN GOING ON FOR MONTHS AND THERE ARE MANY REPORTS OF THIS HAPPENING EVEN AFTER THE RECALL INSULATION. IT IS A FIRE HAZARD. *TR

I PURCHASED A 2008 CAN-AM SPYDER AND HAD ISSUES WITH THE BRAKE FAILURE LIGHT. AS I INVESTIGATED MORE INTO IT, I DISCOVERED MULTIPLE RECALLS LISTED FOR THIS PARTICULAR BIKE. I TOOK THE BIKE TO A CERTIFIED CAN AM DEALER IN ST AUGUSTINE IN MAY 2013 FIRST COAST POWER SPORTS. THEY KEPT THE BIKE THE FIRST TIME 62 DAYS, WHEN IT WAS RETURNED TO ME, I WAS ABLE TO USE FOR 1 WEEK BEFORE I HAD TO RETURN TO THE SHOP. WHEN IT WAS RETURNED TO ME THE SECOND TIME, I WAS ABLE TO KEEP FOR ABOUT A MONTH WHEN THE BRAKE FAILURE LIGHT CAME ON AGAIN, WHEN I RETURNED IT TO THE SHOP, I WAS ADVISED THE BIKE NEEDED THE BRAKES BLED AND IT WOULD COST $700. I HAVE BEEN TOLD THAT THE BIKE WAS UNREPAIRABLE AND I NEEDED TO GET A DIFFERENT BIKE BY THIS DEALER SHIP. THE BIKE WAS SUPPOSE TO RETURNED TO ME DURING THE THANKSGIVING WEEKEND BUT THE DELIVERY DRIVER WAS NOT AVAILABLE. I WAS ASSURED I WOULD RECEIVE THE BIKE WITHIN THE WEEK. I RECEIVED A PHONE CALL A WEEK LATER FROM THE NEW SERVICE MANAGER AND WAS TOLD THEY USED PARTS OFF MY BIKE TO REPAIR SOMEONE ELSES BIKE INSTEAD OF DELIVERING MY BIKE TO ME. SIX WEEKS LATER, I STILL DO NOT HAVE MY BIKE AS THEY ARE WAITING FOR A REPLACEMENT PART. I WAS TOLD THE PERSON WHO ORIGINALLY WORKED ON MY BIKE WAS NOT CERTIFIED TO WORK ON CAN AM PRODUCTS AND CAUSED MORE HARM THEN GOOD. I ATTEMPTED TO TALK WITH THE OWNER OF THE COMPANY AND HE REFUSED TO DISCUSS THE SITUATION WITH ME. BOB (THE SERVICE MANAGER) KEEPS ADVISING ME THERE IS NOT PART AND UNSURE HOW LONG THE DELAY IS GOING TO BE. THE SPYDER IS MY PRIMARY FORM OF TRANSPORTATION DURING THE LAST TWO YEARS, I HAVE LOST SHIFT OF WORK BECAUSE OF THE REPAIR DELAYS. I AM UNSURE EXACTLY HOW MANY PARTS WERE REMOVED FROM MY BIKE OR HOW MANY USED PARTS WERE PLACED ON MY BIKE WHICH MAY LEAD TO THE REASON THE REPAIRS WERE NOT EFFECTIVE. IT APPEARS TO ME THAT THIS COMPANY IS DEALING IN STOLEN PARTS FOR PROFIT.A *TR

THIS VEHICLE HAS AN EXTREMELY DANGEROUS HEAT PROBLEM. HEAT BUILDS UP UNDER THE FIBERGLASS PANELS WHICH RESULTS IN THE GAS CAP BECOMING TOO HOT TO TOUCH WITH YOUR BARE HAND, AND GASOLINE BOILING IN THE TANK. ALSO, THE RADIATOR FAN BLOWS VERY HOT AIR ON MY RIGHT FOOT WHICH IS VERY UNCOMFORTABLE. ADDITIONALLY, I CAN SMELL GAS FUMES WHEN RIDING, AND THE FUMES ARE OVERPOWERING WHEN PARKING THE BIKE AFTER RIDING. I LEAVE THE BIKE OUTSIDE MY GARAGE UNTIL THE FUMES DISSIPATE, AS I FEEL THAT IT DANGEROUS TO PARK IN THE GARAGE WITH THE OVERPOWERING GAS FUMES. BRP AND THE DEALERS ARE AWARE OF THESE PROBLEMS, AND CAN OFFER NO FIX FOR THEM. THESE PROBLEMS HAVE BEEN ADDRESSED IN THE 2014 MODELS, SO OBVIOUSLY THERE IS A WAY TO REMEDY THEM. WHENEVER I AM ASKED HOW I LIKE THE BIKE, I TELL PEOPLE THAT THE GAS MILEAGE IS HORRENDOUS, THE HEAT PROBLEM IS UNCOMFORTABLE, AND THE GAS FUMES ARE UNBEARABLE AND DANGEROUS. I ADVISE THEM NOT TO BUY THIS VEHICLE. *TR

THE SPYDER ST HAS STARTED IDLING ROUGH....RPM'S WILL RACE BETWEEN 1000 AND 2000 IN A NANO SECOND THE BIKE WILL SURGE FORWARD....STARTED HAPPENING AFTER ABOUT 200 HUNDRED ARE SO MILES....NOW IT HAS A ROUGH IDLE ALL THE TIME.....BECOMING A SAFETY HAZARD WHILE AT STOP LIGHTS AND IN TRAFFIC ....WHEN RPM'S REACH 1000 OR BELOW A BEEPING SOUND AS IF BIKE IS GOING TO SHUT OFF....THEN SURGES TO 1800-2000 AND BIKE WILL LURCH FORWARD...BIKE ALSO CLATTERS AND SHAKES AT COLD TAKE-OFF AND REVERSE. *TR

VEHICLE HAS NO MEANS OF RELEASING HEAT TRAPPED UNDER PLASTIC PANELING WHEN AT LOW SPEEDS OR WHEN VEHICLE IS STOPPED. HAD TWO BREAKDOWNS AT STOP AND GO SITUATIONS WHERE THE VEHICLE WAS NOT MOVING ALLOWING HEAT TO ESCAPE. THIS AFFECTED OTHER COMPONENTS (EVAPORATOR CANISTER...ECT) WHICH CAUSE FAILURE AND RENDERS THE VEHICLE UNSAFE. HAVING CONVERSATIONS WITH BRP I KNOW THEY ARE AWARE AND HAVE NO SOLUTION. THIS IS NOT AN ISOLATED INCIDENT BRP NOW HAS COME OUT WITH THE 2014 MODEL AND CLEARLY STATES IN ITS ADVERTISING CAMPAIGN THAT "ON OUR NEW MODELS WE ADDRESS THE HEAT ISSUE" SO YOU KNOW YOU HAVE IT... AND YOU FIXED IT ON THE NEWER MODELS WHILE BEHIND YOU LIES CUSTOMERS WITH OLDER MODELS THAT ARE CLEARLY DEFECTIVE AND QUITE UNSAFE... I SAY THIS NOT BY WHAT I'VE READ, BUT ONLY ON MY PERSONAL EXPERIENCE, THE MACHINE HAS HEAT ISSUES. *TR

THERE HAVE BEEN MULTIPLE TIMES WHERE THE SPYDER WOULD NOT START. WE WOULD BE RIDING AND THEN STOP SOMEWHERE AND IT WOULD NOT START AGAIN. AFTER A FEW TIME OF TRYING TO START IT, IT WOULD FINALLY START. OUR CONCERN OF COURSE IS WE ARE NOT SURE IF THIS WOULD HAPPEN WHILE WE ARE AT A STOP. IF IT DOES HAPPEN WHILE WE ARE AT A STOP, IT COULD CREATE A DANGEROUS SITUATION. *TR

THERE IS A STRONG SMELL COMING FROM UNDER SEAT. SMELLS LIKE BAD EGGS, TRYING TO PIN POINT SMELL, NO LUCK, NOT SURE IF ITS BURNING FUEL, DUE TO THE HEAT OF THE CAN AM ENGINE. *TR