CAN-AM Complaints

LETTER FROM SENATOR MANCHIN III ON BEHALF OF CONSTITUENT, REGARDING A BOMBARDIER RECREATIONAL PRODUCT CALLED THE CANAM SPYDER; REPLY DIRECTLY TO CONSTITUENT. *SMD THE CONSUMER WOULD LIKE TO SEE A RECALL ISSUED IN THE UNITED STATES, DUE TO CERTAIN MODELS CATCHING ON FIRE.

WE HAVE MULTIPLE TIMES OUR SPYDER WOULD NOT START. WE WOULD BE RIDING FOR ONE TO THREE HOURS AND STOP THEN GET BACK ON TO RIDE AND IT WOULD NOT START AGAIN. WE ARE NOT SURE IF THIS WOULD HAPPEN WHILE AT A STOP SIGN OR RED LIGHT. MAY CAUSE ACCIDENT IF THE DRIVER BEHIND NOT PAYING ATTENTION TO US AND JUST THE LIGHT. WE CAN NOT TRUST. IT TO RIDE ANYMORE. HAVE TAKEN IT TO THE DEALER FOR REPAIR AND THEY SAY THAT HAVE FIXED WHAT THEY BELIEVE TO BE THE PROBLEM BUT STILL NO LUCK. *TR

I RECENTLY HAVE BEEN GETTING A STRONG ODOR OF GAS WHEN I COME HOME AFTER A RIDE. THE RECENT RECALL FOR THE EVAP CANISTER AND BRAKE CYLINDER HAS BEEN DONE BUT I PUT A PAPER TOWEL UNDER THE PURGE LINE TO FIND IT IS DRIPPING GAS. THIS IS ALL TO COMMON ON THIS MOTORCYCLE AND IS A FIRE HAZARD BOTH ON AND OFF THE ROAD IN MY GARAGE. I HAVE HEARD THIS IS HAPPENING TO A LOT OF SPYDER OWNERS WHO SAY THE SOLUTION IS TO PARK OUTSIDE AFTER A RIDE. UNACCEPTABLE. *TR

THE BIKE HAS A VERY BAD HEAT PROBLEM. THE TEMPS ON MY RIGHT FOOT ARE VERY HIGH AND I SMELL GAS WHEN I COME TO A STOP AND SHUT IT DOWN. I REPLACED THE FRONT SHOCKS DUE TO THE BIKE DOING A NOSE DIVE, AND THE FRONT BALL JOINTS ALSO HAD TO BE RECALLED BECAUSE THEY WERE BAD. MY BIKE IS GOING INTO THE DEALER ON TUESDAY THE 15TH OF OCTOBER FOR A COMPLETE WORK OVER TO SEE WHY ALL THE HEAT IS THERE. CAN AM AKA. BRP KNOWS OF THE PROBLEM AND CAN'T SEEM TO FIX IT. A COUPLE OF BIKES HAVE CAUGHT FIRE AND THERE IS A HEAT RECALL WHERE THE BRAKE MASTER CYLINDERS ARE MELTING AND THEIR FIX FOR THIS IS A HEAT TAPE ON THEM. THE NEW BIKES THAT HAVE COME OUT FOR 2014 ADDRESSES ALL THESE PROBLEMS AND SEEM LIKE THEY KNEW OF ALL OUR PROBLEMS AND FIXED THEM IN THE NEWER BIKE. I EVEN TRIED TO TRADE THE BIKE IN AND THE DEALERS DON'T WANT THEM, SO WE THE OWNERS OF THE 2013 RT'S ARE STUCK WITH A BAD BIKE. IS YOU GO TO A SITE CALLED SPYDERLOVERS.COM YOU WILL SEE THAT BRP EVEN POSTED A POST ON HOW THE OWNERS FEEL AND TO SEND THEM OUR THOUGHT OF THE BIKES. THEY KNOW THE BIKES HAVE A PROBLEM BUT DON'T HAVE A SOLUTION FOR IT. SO WE JUST KEEP GOING BACK TO THE DEALERS AND THEY JUST SHAKE THEIR HEADS AND RUN TEST'S TO NO AVAIL . ANY HELP YOU CAN GIVE WOULD BE GREATLY APPRECIATED. *TR

MOTORCYCLE HAS EXCESSIVE HEAT UNDER BODY PANELS CAUSING FUEL TO BOIL IN FUEL TANK, GAS CAP HOT TO THE TOUCH, FUEL TANK FILLER NECK AND SURROUNDING BODY PANELS EXCESSIVELY HOT TO THE TOUCH. *TR

ACCORDING TO A SAFETY RECALL NOTICE, DATED SEPT 4TH 2013, THAT BRP SENT TO IT'S DEALERS AND DISTRIBUTORS AND IS LISTED ON THIS SITE, THEY WERE INFORMED: 1."DO NOT SELL OR DELIVER ANY INVOLVED VEHICLE THAT YOU HAVE IN STOCK AS FEDERAL LAW REQUIRES YOU TO COMPLETE THE RECALL SERVICE ON THESE VEHICLES BEFORE DELIVERY." 2."CONTACT ALL OF YOUR CUSTOMERS WHO HAVE PURCHASED AN AFFECTED VEHICLE. YOU MUST INFORM THEM ABOUT THE FOREGOING AND MUST REQUEST THEM TO MAKE AN APPOINTMENT TO GET THEIR VEHICLE REPAIRED." APPROXIMATELY 6 DAYS AFTER SAID NOTICE A DEALER DELIVERED OUR NEW SPYDER WITHOUT COMPLETING SAID RECALL SERVICE AND WITHOUT EVER MENTIONING IT. SOUNDS TO ME LIKE A VIOLATION OF FEDERAL LAW! *TR

AFTER PARKING IN THE GARAGE I AM GETTING A VERY STRONG GAS SMELL THROUGHOUT THE WHOLE GARAGE AND HONESTLY I AM AFRAID TO ANY LONGER PARK IT IN THE GARAGE. WHEN I REMOVED THE GAS CAP FROM THE TANK AFTER RIDING ON A 90 DEGREE DAY THE GAS WAS BOILING INSIDE THE TANK.I RECEIVED A RECALL NOTICE FROM CAN AM ON SEPT 4 3013 ABOUT THE MASTER CYLINDER MAY MELT FROM EXCESS HEAT GENERATED UNDER THE BODY PANELS. I CALLED THEM AND ASKED ABOUT THE BOILING GAS AND THEY SAID THIS WAS COMMON AND THERE WAS NO RECALL OR SERVICE BULLETIN FOR THAT ISSUE. I AM NOW VERY CONCERNED ABOUT THIS MACHINE CATCHING FIRE OR EXPLODING BECAUSE OF THE BOILING GAS ISSUE. *TR

I DROVE THE NEWLY PURCHASED SPYDER RTS FROM THE DEALERSHIP AND PARKED THE VEHICLE IN THE GARAGE. AFTER TURNING OFF THE ENGINE, I HEARD WHAT SOUNDED LIKE BOILING SOUNDS COMING FROM THE GAS TANK AREA. WITHIN MINUTES, THE GARAGE WAS FILLED WITH GASOLINE FUMES. IT WAS SO OVERWHELMING, I HAD OPEN THE GARAGE DOOR AND LEFT IT OPEN FOR AT LEAST 2 HOURS. THIS IS NOW HAPPENING EVERY TIME AFTER THE VEHICLE IS RIDDEN. IT APPEARS TO BE VERY LIKELY THAT THE BOILING SOUNDS AND FUMES ARE ALSO OCCURRING WHILE THE VEHICLE IS IN MOTION. *TR

TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER. THE CONTACT STATED THAT THE TURN SIGNALS WOULD NOT DEACTIVATE AND CONTINUED TO FLASH WHEN A TURN WAS COMPLETE. THE CONTACT STATED THAT THE TURN SIGNAL SWITCH WOULD HAVE TO BE DEACTIVATED MANUALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7.

2011 BRP SPYDER MOTORCYCLES. CONSUMER WRITES IN REGARDS TO GAS FUMES, LEAKS AND FIRES ON MOTORCYCLES. *SMD THE CONSUMER STATED HIS WIFE CAN'T PARK HER MOTORCYCLE IN THE GARAGE AFTER A TRIP OF ANY LENGTH.