2020 CHEVROLET BOLT EV Complaints

For 30K miles my rear camera view was full screen and proper aspect ratio. At some point after that I shifted into reverse quickly after starting and the view changed to a "zoomed" view. The screen image was fisheyed and 4/5th of the screen. Bulletin No.: 18-NA-050 Date: July, 2019 is incorrect. GM sold me a car that had proper full screen display in correct aspect ratio and now it fails to return to the as purchased image. My pickup truck has a button to adjust zoom that mimics this problem. GM needs to correct the zoom on cars to reflect true image.

Our letter to GM: November 23, 2022 [XXX] Chairperson and CEO General Motors Corporation 100 Renaissance Center, P.O. Box 431301 Illinois, Detroit 48232-5170 Re: Bolt EV Battery Recall #N212345940 VIN: [XXX] Dear [XXX], We are extremely frustrated and disappointed in GM’s performance in replacing the defective and dangerous batteries in our 2020 Bolt EV. It has now been over 14 months since Chevrolet announced the battery recall N212345940 on our 2020 Bolt EV — NOTHING has happened since other than reducing the range and value of our car.. We first leased a 2017 Bolt EV and opted to lease another at the end of the term SOLELY because of the ADDITIONAL range. It is over a 210 mile roundtrip to visit a relative and the 2017 model was barely making it. With a stated 259 mile range, the 2020 model was a good fit UNTIL the battery recall was announced the the safety software update severely limited the battery charging and mileage range. We no longer take the Bolt EV. We believe because of GM’s slow response, we demand $100 compensation for each and every month the car cannot meet its full charge capability, reducing its utility to us. Moreover, we also demand to know exactly WHEN GM will be replacing our Bolt EV batteries. The silence has been deafening. We are considering joining the class action lawsuits against GM regarding this matter. Your response to our demands will make a material difference in our decision to join the class AND whether or not we decide extend our lease, buy the 2020 Bolt EV outright at lease end, or simply return a grossly defective car to GM at lease end, October 2023. Sincerely, Copy to: [XXX] General Sales Manager, [XXX] Chevrolet 583 Soscol Avenue, Napa, CA 94559-3405 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I am filing a complaint against GM. The following info is from the NHSTA website. Original recall date: Aug 20,2021. Manufacturer Recall Number N212345940. NHTSA Recall Number 21V650. Recall Status: Recall Incomplete, remedy not yet available. I have waited over a year for my replacement battery. GM has seen an almost 15,000 vehicle surge in Bolt EV and EUV sales in the most recent financial quarter. And GM has announced increasing new Bolt production by almost 400%. However, thousands of existing Bolt EV owners are still waiting for replacement batteries. GM continues to state that parts are not available. Clearly, with the surge in sales and GM’s plan to increase Bolt production, parts are available. Existing Bolt owners have suffered for years with defective batteries that none of us known if or when a battery will catch on fire and kill us or damage property. I urge the NHSTA to put pressure on GM to replace defective batteries first before selling cars with nondefective batteries. I would not be complaining if GM was not clearly prioritizing profits over people. GM is making nondefective batteries but makes existing Bolt owners wait over a year for a replacement while GM takes in revenue and generates profit. The defective batteries catch on FIRE. None of the batteries existing Bolt owners should have to wait this long for replacement batteries and suffer with anxiety and stress not knowing when or if their car battery will spontaneously ignite.

When I was parking my car on the street, in front of my house, my Chevy Bolt suddenly accelerated. Like it was full throttle. I slammed the brake pedal, didn't help. My Bolt pushed forward, then to the sidewalk, my parked 4000lbs van, that was in front of me (van had front wheels turned/pointing to the curb). My bolt continued accelerating for another few seconds, even that I was pressing brake pedal as hard as I could. I released and pressed brake pedal at least once or twice. Eventually my car stopped. Whole ordeal lasted just a few seconds. I turned the car off. After a minute, I turned the car on again, very carefully. It behaved normally. Throttle and brakes behaved like always. I parked it and will have it towed to the diagnostic or service place. Both my Chevy Bolt and my van (Dodge ram 1500 van 2003) sustained significant damage.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I am filing a complaint against GM. The following info is from the NHSTA website. Original recall date: Aug 20,2021. Manufacturer Recall Number N212345940. NHTSA Recall Number 21V650. Recall Status: Recall Incomplete, remedy not yet available. I have waited over a year for my replacement battery. GM has seen an almost 15,000 vehicle surge in Bolt EV and EUV sales in the most recent financial quarter. And GM has announced increasing new Bolt production by almost 400%. However, thousands of existing Bolt EV owners are still waiting for replacement batteries. GM continues to state that parts are not available. Clearly, with the surge in sales and GM’s plan to increase Bolt production, parts are available. Existing Bolt owners have suffered for years with defective batteries that none of us known if or when a battery will catch on fire and kill us or damage property. I urge the NHSTA to put pressure on GM to replace defective batteries first before selling cars with nondefective batteries. I would not be complaining if GM was not clearly prioritizing profits over people. GM is making nondefective batteries but makes existing Bolt owners wait over a year for a replacement while GM takes in revenue and generates profit. The defective batteries catch on FIRE. None of the batteries existing Bolt owners should have to wait this long for replacement batteries and suffer with anxiety and stress not knowing when or if their car battery will spontaneously ignite.

I have called the Chevy dealer (Gilchrist, Tacoma, WA) more than 5 times in the past year in addition to the Chevy Concierge regarding the unrepaired recall for fire risk. I have followed all of the interim charging guidelines yet still have significant fear and anxiety that my house will catch on fire while the car is being charged. In addition, there is compromised range to the vehicle due to the modifications with charging and I incur great expense by being forced to use commercial charging stations for routine long distance trips.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.