2020 CHEVROLET BOLT EV Complaints

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We took delivery of a Chevy Bolt from Sundance Chevrolet in May 2020. GM recalled our Bolt for battery fire safety concerns in August 2021. As instructed, we took the Bolt to our local dealer for a temporary safety fix. The software install reduced battery charging to 80%. As a result, our Bolt's effective range has been greatly reduced. The car is not operating as promised. This reduced operating condition has continued for more than 13 months. I also read that we may not even receive a replacement battery when GM finally applies the final remedy, if our battery is examined and found not to be defective: https://www.recurrentauto.com/research/bolt-recalls-told-through-the-data If true, that means we would have lost at least a year of full range without any compensation. We understand that production of new batteries will take time. But this is too long. GM has been unable to remedy this problem in a reasonable time. We have a much harder time understanding why GM hasn't examined our Bolt's battery to determine if is defective. If it isn't, the software battery charge detune could be removed and we could utilize full charge range again. Seems to us GM could implement a battery examination program immediately. If true, NHTSA should require this immediately. We are extremely dissatisfied with this situation, and are hereby formally notifying NHTSA of our complaint.

Pushed accelerator to floor. When I took my foot off the accelerator car continued to accelerate at full throttle for about 15 -20 seconds. Uncontrolled acceleration stopped when I pumped the accelerator. Chevrolet dealer found no fault codes due to a problem with the fly by wire. It appears that when the accelerator was pushed all the way down it somehow got caught and held in the full throttle position by the GM rubber floormat even though the floormat was held in place and attached to the carpet by the fasteners that GM supplies. I had the car and mats for about 2 years before this very dangerous event took place. The local GM dealer cut and removed part of the mat by the accelerator to prevent possible mat contact with the accelerator. However, the dealer could not confirm the floor mat was responsible for the incident.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

UNKNOWN The vehicle suddenly took off after putting it into drive causing it to accelerate out of the driveway and crash into the house across the street.The vehicle was parked on an incline in the driveway. Application of the brakes failed to stop the vehicle.

I received recall notices in the fall of 2021 and at that time I did the suggested changes to the vehicle's menu as to charging percentage etc.. I did not get full use out of the vehicle through the winter for fears of lack of charge during the colder months and concerns about safety. On 3/31/22 I took the vehicle to the dealer, Central Maine Motors Auto Group -Waterville Maine, for the suggested software updates. At first there might have been an improvement in charge allowed, but difficult to tell because with the warming weather it would show more. On or around 6/15 the car behaved erratically while in stop and go driving and I noticed a warning on the dash which said something about propulsion problems and to take it to a dealer. The charge left did not read correctly on the way home and the vehicle would not charge when I got there. I took it to dealer that Monday the 20th with some trepidation for the 50 mile trip not knowing if I had power enough or if was safe to do so. I left the vehicle there and did get a loaner car. Now it is going into the ninth week since then, and besides me calling them to check after 4-5 days I have not heard anything from either the dealer or GM as to updates, timetables or any word at all. This is outrageous on their part and a sad state of affairs if no one in Gov't will step in to help with this situation. I know I'm far from being alone in this. Hope you can do something. -

On August 20, 2021, almost a year ago, my car was recalled and a repair was promised to restore the vehicle to original specifications. This has not occurred to date and all attempts to work with the manufacturer to repair, replace or repurchase this vehicle has been unsuccessful to my satisfaction. I would like the battery and propulsion system replaced to my satisfaction returning the vehicle to factory specifications. It was my understanding that Chevy would not start manufacturing back up on new vehicle production until all cars in the recall were repaired. They have not done this.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 25 MPH, the vehicle shifted into limp mode with several warning messages displayed. The contact stated that the vehicle failed to accelerate above 45 MPH. The contact initially drove the vehicle back to the residence and attempted to recharge the vehicle however, the vehicle was not charged. The vehicle was then taken to a dealer where it remained in their possession. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the high-beam headlights activated independently while driving. Additionally, the contact stated that the front driver's side seat heater would engage independently while driving. There was no warning light illuminated. The contact stated that the failure was intermittent. The contact veered to the side of the road, turned off, and restarted the vehicle in order to disengage the high-beam headlights and seat heater because the vehicle failed to respond while attempting to disengage the features manually. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.