2020 CHEVROLET BOLT EV Complaints

CONSTITUENT WRITES REQUESTING INFORMATION AND ASSISTANCE DUE TO THE RECALL FROM CHEVY REGARDING BOLT BATTERY FIRES ON THEIR 2020 CHEVROLET BOLT.

Yesterday, 27 December, the vehicle was presented to Capitol Chevrolet for service under this recall number 21v650 They did not repair anything. To the contrary, they reset software to gimp the vehicle battery capacity --and hence, range performance--to only 80%. The car is worse now than before they "fixed" it. No date set for actual repair, when already more than 4 months have elapsed. And in the meanwhile, GM continues to collect 100% lease payment on only 80% delivered car. Not acceptable.

The contact owns a 2020 Chevrolet Bolt EV. The contact received a recall notification for NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and the contact was in the process of obtaining a buyback. A case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

I had purchased GM original equipment when I bought my car. They are the factory floor liners that are sold by GM and can be bought at the dealership. The floor liners, for the most part, cover all of the footwell areas of the driver, passenger and rear seating. The following dates are approximate so keep that in mind. In August of 2021, I was attempting to get out of the way of a commercial vehicle that was about the run me off the road. While attempting to do that the accelerator pedal became lodged under the drivers side floor liner and would not release. This caused the acceleration for the car to be at the maximum level, resulting in the car taking off very rapidly. Only after applying the brake at the same time and getting over to the shoulder was I able to shut the car off and dislodge the pedal from the floor liner. Besides being absolutely terrifying it was extremely dangerous. It again happened in October of 2021. It is obvious when you look at the floor liner and it's design. The edge is sticking up just far enough to catch the bottom of the accelerator pedal and becomes very difficult to dislodge, especially when you add in the panic it causes when your car suddenly takes off as fast as it possibly can in traffic. I have contacted GM about getting replacements sent out and they said they are not doing that at the moment. I contacted the dealership where I purchased the liners and they said they were not going to do anything about it.

This recall advises not parking in my garage due to potential fire, it advises not charging to 100% due to likelihood of fire, . By not charging to 100% the car does not operate as intended. The Richmond International Airport posts a sign saying Bolt vehicles may not park in their garage or it will be towed at the owners expense. My windshield has a crack the length of the windshield. Safe lite ordered a Chevrolet windshield more than 3 weeks ago and Chevrolet has not been able to provide Safelite a windshield replacement. What alto dealer builds a car and does not stock replacement parts for obvious failure points! There is a recall on the floor mat sold by Chevrolet on the drivers side front. Chevrolet stated that the mat must be removed however parts are not available at this time as replacement. These failures are unacceptable and GM/Chevrolet should be mandated to buy back the car from the user immediately!

I was slowly pulling into a parking lot with my Bolt EV 2020, the car accelerated uncontrollably and in a split second had collided into the wall in front of me. A section of the wall had broken and the car was wedged in the broken section of wall. This is how it came to a stop. The acceleration was so sudden and uncontrollable that even slamming my feet against the brakes did not help slow down and avert the accident. It is notable that the air bags did not engage during this accident. This wall adjoined an apartment complex and a commercial property. It was fortunate that nobody was affected expect for damage to property. But the collision could have easily caused damage to lives had there been people on the apartment complex side of property. I also had a minor less 10 years old in my car who could have been potentially affected. On reading online, I came to notice two recalls on the vehicle. One of them about the floor mats and possible acceleration as the one described by me seems related. I was not notified by Chevrolet about this recall. I could have removed the floor mats had I known about the additional issue. The only notifications I got were for the battery, for which we have followed the safety pre-cautions prescribed. This incident happened less than 14 hours at the time of writing. A police event has been filled (EVENT 21-34-0195) with the Sunnyvale department of public safety. The insurance representatives are yet to inspect the vehicle. There were no warning messages, lamps or other symptoms prior to the failure.

2020 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO SAFETY RECALL RELATED TO BATTERY FIRES.

I hit a deer on a back road coming home from work, on impact I heard a loud explosion and smelt burning electronics and the smell of an air bag, the seat belt locked. Then after the initial impact the car then stopped and the emergency alarm went of and many messages were on the screen. Fast forward after everything, I call onstar to make ask a question they answered with I see your air bags deployed are you okay, I responded yes because "they didn't come out" the air bag switch did explosion but the air bag did not deploy.

2020 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO FIRE RISK SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED, BUT HAD NOT OFFERED ANY ASSISTANCE.

Battery has a high risk of fire. GM refuses to initiate buyback according to CA lemon law.