2020 CHEVROLET BOLT EV Complaints
View complaints related to 2020 CHEVROLET BOLT EV. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2020 CHEVROLET BOLT EV. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 CHEVROLET BOLT EV- santa cruz, CA
Recently going from cali to az and back i had 7 check engine lights while charging but onstar said nothing is wrong. Also it happened while running at still while running the AC. This is very dangerous and I refuse to drive my bolt and will payout of pocket for a rental and seek reimbursement. Anyways Ive been trying to send these videos to engineering/you. Here is 4 videos Electrify america check engine https://youtube.com/shorts/15J8QhNRPRc?feature=share Evgo with onstar. In california evgo https://youtu.be/YH_3M5JMiAM Electrify america. California. https://youtu.be/xzOs_-E8FHg Evgo AZ https://youtube.com/shorts/Zf61arcN8Z0?feature=share
Source: NHTSA WEB SITE -
2020 CHEVROLET BOLT EV- Farmersville, TX
This is third occurrence. When doing hard acceleration (to merge onto road or pass vehicle) the vehicle would not stop acceleration. Hard braking did not disengage acceleration. Placed car in neutral and applied brakes. When placed back in drive continued hard acceleration. Placed vehicle in neutral and came to stop. Placed in Park and then drive continued hard acceleration. Had to bring to stop and power vehicle off.. Dealer will triage to see if error codes available. They want me to continue driving since no loaners available
Source: NHTSA WEB SITE -
2020 CHEVROLET BOLT EV- Bala Cynwyd, PA
GM has stated in their NHTSA recall notice that my vehicle has the potential to burn down my home and has not provided any sort of fix or even a timeline to fix the problem. The recall states not to charge the vehicle in a garage. My home charger is located in the back of my garage and I do not have the ability to charge the vehicle outdoors without spending thousands to redo my home charging system. My garage is under my two story house, meaning a vehicle fire has the potential to destroy my entire home and kill everyone inside. Again, GM has made no offer to provide replacement vehicles or financial compensation for the home infrastructure changes that must be made to keep safely using the vehicle until a formal fix is announced, and any such repair would require being without the vehicle for weeks at a minimum. In summary, in order to abide by the stated interim recall instructions, my vehicle would be rendered useless as I would have no means of charging the vehicle. It is my hope that the NHTSA holds GM to account for their failures regarding this recall.
Source: NHTSA WEB SITE -
2020 CHEVROLET BOLT EV- LIVIONIA, MI
The contact owns a 2020 Chevrolet Bolt EV. The contact stated that while driving approximately 45 MPH, the accelerator pedal became stuck causing the speed to increase to approximately 65 mph. The contact indicated that the vehicle would not slow down while depressing the brake pedal. The vehicle was shifted into neutral and turned off to stop the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. After the failure, the floor mats were inspected, and no related failure was found. The failure mileage was 3,200.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET BOLT EV- Clar, CA
The contact owns a 2020 Chevrolet Bolt. The contact stated that while the vehicle was plugged into the charge box however not being fully charged. The contact stated that prior to the failure occurring the vehicle was already charged fully, without warning a couple of hours later, the vehicle exploded in the driveway of the contact's residence. The contact looked out the window and noticed smoke appear under the vehicle. The contact ran outside and within a minute the vehicle was engulfed in flames. Flames were seen underneath the vehicle and around the rear wheel well. The police were contacted attempted to extinguish the flames however failed. The fire department was contacted and came out to extinguish the flames. The vehicle did damage the driveway. The vehicle was not repaired or diagnosed. The vehicle was still awaiting insurance adjustor results and the vehicle was towed by the insurance company. No dealer was contacted. The manufacturer was notified of the failure and has started an investigation. Based on the vehicle information NHTSA Campaign Number: 20V701000,21V560000 (Electrical system) was a possible solution to the failure however the VIN was not included in the open investigation with NHTSA. The failure mileage was approximate 5,000. Consumer stated manufacture is no longer communicating with the consumer. As of 08/25/2020 insurance company deemed the vehicle a total loss. (RECALL RELATED INCIDENT) TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2020 CHEVROLET BOLT EV- Morganville, NJ
A life threatening situation in which upon swift acceleration attempt the accelerator pedal was stuck in the down position, the safety of myself, my family who were passengers as well as other surrounding vehicles on the highway was put in immediate danger as vehicle proceeded to accelerate well beyond legal limit. Using the brakes only slightly decelerated the vehicle while vehicle dash displayed maximum power kept being sent to the drive unit. That same day I was unable to replicate the problem as it seems to happen only once per drive cycle. Same issue has occurred on 2 separate occasions during 2 separate drive cycles.
Source: NHTSA WEB SITE -
2020 CHEVROLET BOLT EV- Foster City, CA
I was driving on highway at aroung 65 mph. Suddently, the driver window glass shattered without any external impact. The glass pieces fell very close the window where it shattered indicating there was no external force. I notified GM but they are not ready to even accept the case telling me that I am lying to them and somebody might have broken into the car.
Source: NHTSA WEB SITE -
2020 CHEVROLET BOLT EV- Statesville, NC
I have had people following me, and almost hit me when stopped at a stop sign, or waiting to turn left, because the brake lights go off while the car is still being held to some degree by electric motor braking. When driving the car in L mode, one pedal driving, the brake lights come on when decelerating, but when stopped they turn off. The issue is, there is some electrical braking applied when stopped at a stop sign or light, even with no foot on the brake pedal. The car will hold on a slight grade when in L, with no foot on the brake pedal. As far as I understand the law, if there is service braking being applied, the brake lights must be on. I also believe that the electric motor holding back is considered to be service brakes on an EV. I've heard GM corrected this issue on the 2022 models, and I think it should be corrected in the earlier models. Another issue is tall vehicles following close behind me don't see the turn signals because they are in the bumper, mounted very low. I've had people blow the horn at me several times for turning, when they did not see my turn signals. They are working properly, just too low for some vehicles to see when they are close behind. The turn signals are separate and are much lower than the brake lights.
Source: NHTSA WEB SITE -
2020 CHEVROLET BOLT EV- MODESTO, CA
2020 CEHVROLET BOLT. CONSUMER WRITES REGARDING AN ISSUE WITH REAR HEADREST. THE CONSUMER STATED THE VEHICLE SEEMED TO LACK A HEADREST. THE VEHICLE HAS 3 SEATBELTS THEREFORE SHOULD BE EQUIPPED WITH 3 HEADRESTS.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET BOLT EV- VIRGINIA BEACH, VA
LANE DEPARTURE WARNING SYSTEM DOES NOT AUDIBLE ALERT OR SEAT VIBRATION AS STATED ON PAGE 212 OF THE OWNERS MANUAL OR AS DESCRIBED ON THE CHEVY WEBSITE. THE LIGHTS ON THE DASH DO WORK AS DESCRIBED IN THE MANUAL. HTTPS://MY.CHEVROLET.COM/HOW-TO-SUPPORT/DRIVING-PERFORMANCE/DRIVING/LANE-KEEP-ASSIST-DEPARTURE-WARNING
Source: NHTSA WEB SITE