2020 CHEVROLET BOLT EV Complaints

View complaints related to 2020 CHEVROLET BOLT EV. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2020 CHEVROLET BOLT EV. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 CHEVROLET BOLT EV
    - San Jose, CA

    I have a defective airbag--it stopped working out of nowhere in December 2023. I reported it to my Chevy dealership and they looked at it and said my whole safety restraint system is down. They said they have no airbags and can't fix it yet. Now it's April 2024 it's still not fixed and the dealership has not been actively working to get me a loaner or fix it.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET BOLT EV
    - Cedar Park, TX

    While approaching a stop light, the car experienced a loss of propulsion and gave me an error message about it. The car told me to pull over as soon as possible, however, in busy morning traffic, this was impossible. Even if I'd had space to pull over, the car came to a stop and locked up with the error message "Conditions Not Right For Shift." It had to be rebooted several times before it could be shifted into neutral long enough to be pushed to safety. From there, it then had to undergo a hard reboot to return to a state where it could be shifted into Drive. A dealership service center confirmed the problem under as described under service bulletin 19-NA-220. There were no warning lamps or other symptoms of the problem. The car is available for inspection upon request.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET BOLT EV
    - Gilbert, AZ

    The steering wheel does not return to center. When turning and then releasing the steering wheel to come out of the turn, the wheel stays where it is, causing the car to continue to turn. You must manually steer the wheel back to center position. This always happens when steering. It is not a one-time or intermittent. This is not safe as it makes the car go off the road. There is no warning light or alert from the car itself that something is wrong. I purchased the car used from a used car dealership and it is doing this when I bought it. They confirmed it. To my knowledge, no one else has inspected the vehicle's steering. Looking online, there seems to be many other Chevrolet Bolt owners complaining/experiencing the same steering problem.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET BOLT EV
    - MESA, AZ

    My 2020 Chevy Bolt EV Premier has had intermittent problems with the Rear Camera Mirror going to a black screen and shutting down. After re-seating the wiring harness, which didn't fix the problem, they replaced the wiring harness, and then when it continued to happen, they replaced the rear camera. This cleared things up for a while, but then intermittently, it started to happen again. Over the past week, things have become worse, and the mirror assembly would turn off and get extremely hot. It was so hot to the touch, almost at the stage of burning my hand. I have not gotten a resolution from the Chevy dealership as they are too busy and won't be able to diagnose the issue for a week and a half. I am concerned that this is a safety issue that might result in a vehicle fire.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET BOLT EV
    - Cedar Hills, UT

    I recently purchased a 2020 Chevy Bolt. I was never told that the battery could catch on fire and that they have a range limit. My work has banned this vehicle from their parking lot. The current recall for the battery requires software that reduces the battery by 80% which interferes with my driving schedule. This is a huge safety risk parking a vehicle that could potentially light on fire. I talked with GM and they can't guarantee that the software will detect if the battery has an issue.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET BOLT EV
    - San Jose, CA

    Passenger air bag no longer functions. Passenger airbag shows as off when a passenger is in seat. Display shows that safety restrain system has an error. According to dealer, air bag system is disabled and requires the replacement of the passenger air bag. Air bags are on back order and dealer cannot provide timeline for repair.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET BOLT EV
    - Henrico, VA

    On Monday,[XXX], I got in my car to go to work and the car messages on my dash stated "Propulsion Power is Reduced", "Service Vehicle Soon". I was able to drive to work but noticed the defrost/heater was not working. I called the local Chevrolet Dealer and scheduled an appt for Friday at 8:30am. This car had already had a recall performed earlier in 2023 that limited my car charging to 80% but never converted to allow full charging after 6200 miles. I drove home with no /defroster/heater and plugged in the car charger monday night. On tuesday morning ([XXX]), the car had not charged at all overnight. It was suppose to charge to 80% (approx 170 miles). When I drove home that evening, a torrential rainfall occurred. My windshield fogged up but since the defrost/heater wasn't working, I had to constantly wipe the windshield with a rag. I thankfully made it home after 6pm and now noticed the car charging was limited to 30%. This is why the car didn't charge on Monday night. The dealership was closed, so I called first thing Wednesday morning to tell the dealership that I needed to drop the car off today ([XXX]) because it was unsafe to drive and I might have to tow the car in because of the very limited charging allowed. They rescheduled the service appt for Thursday ([XXX]) at 8:30am. On Thursday, the repairs took 18 minutes to complete. I received a call from Jordan Ames at at the Rick Hendrick Chevrolet Dealership Thursday telling me the car was ready to be picked up.. He told me the car had a recall issues on 11/02/23 that needed to be performed. I told him I was never informed about "another" recall. He gave me the GM EV Concierge phone number to call. The invoice from him stated "Recall - N232421260 False DTC Causing Unnecessary Battery Pack Replacements 2023-11-02 9106882-0.4 hpcm2 reprogram WCC: CDYN198122734" . I called the GM EV Concierge at 1-833-382-4389 on Friday. I'm running out of characters. Bottom line- I think GM is lying to me. I need help!!!

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET BOLT EV
    - germansville, PA

    multiple observations of water egress that collects in the rear hatch error, water puddle shorts out audio amplifier and ALL SOUNDS are disabled. No warnings, no pedestrian warning, no turnsignal click, no audible notifications at all . This is noted on many vehicles and GM has been uncertain as to water access point at this time, meanwhile the customer pays for the repair.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET BOLT EV
    - Suffolk, VA

    Chevrolet dealer was unable to install software during 2 hour N212345944 recall service. Stated that due to error codes and were unable to contact technical support for assistance with errors. I was told to reschedule and leave the vehicle for another attempt. My concern is that GM/Chevrolet repeatedly lead me to believe they had a Final software remedy and they are not delivering on it. They have had more than three years to fix the problem and I am still being denied full use of my vehicle.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET BOLT EV
    - Buffalo, NY

    The contact owns a 2020 Chevrolet Bolt EV. The contact stated while at a complete stop with the L(Low) mode activated, the brake lights failed to illuminate. The failure caused a crash for other vehicles that were coming from behind; however, the contact's vehicle was not impacted by the crash. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE