2013 CHEVROLET EXPRESS Complaints

CONCERN THAT VEHICLE HAS NO TPMS. IF TIRE WOULD DEFLATE COULD CAUSE VEHICLE LOSS OF CONTROL. RECEIVED RECALL ALERT FROM [email protected] #15819. STATING THAT SOME VEHICLES HAD BEEN RECALLED BECAUSE VEHICLE DID NOT PASS FMVSS NUMBER 138.

THE VEHICLE RANDOMLY AND AUTONOMOUSLY APPLIES THE BRAKES AND CUTS ENGINE POWER WHILE DRIVING. AT THIS TIME THE VEHICLE STATES "SERVICE STABILITRAK" AND THE ICON FLASHES THAT I AM SKIDDING, WHICH I AM NOT (I HAVE VIDEO PROOF OF THIS OCCURING). AFTER 4 TRIPS TO THE DEALERSHIP THE PROBLEM STILL PERSISTS. IT IS ONLY A MATTER OF TIME FOR THIS TO OCCUR WHILE MERGING, OR MAKING A LEFT ACROSS TRAFFIC AND CAUSE A SERIOUS AND POTENTIALLY FATAL COLLISION.

TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHEN ATTEMPTING TO ACTIVATE THE WINDSHIELD WIPERS DURING EXTREMELY COLD TEMPERATURES, THE WINDSHIELD WIPER FLUID FROZE AND THE WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,100.

THE FIRST AND SECOND (OF THREE INCIDENTS) BOTH APPEARED MINOR, LASTING ONLY A FRACTION OF A SECOND. ABOUT HALF WAY THROUGH A 150-MILE DRIVE, THE ENGINE WENT DEAD BUT AS QUICKLY FIRED UP AGAIN SO AS NOT TO BE TAKEN SERIOUSLY BY ME. BUT A THIRD INCIDENT WAS WORRISOME. WHILE DRIVING ABOUT 50 MPH ON A STRAIGHT, FLAT-AND-LEVEL STRETCH OF A MACADEM FARM ROAD, THE VAN SUDDENLY, VERY ABRUPTLY, SHIFTED INTO WHAT MUST HAVE BEEN ITS LOWEST GEAR, AND DURING ABOUT 15 OR 20 SECONDS THEREAFTER IT JERKED BACK AND FORTH AS IF IT WERE STRUGGLING TO CLIMB A VERY STEEP HILL. I HAD NOT BEEN SHIFTING OR TRYING TO SHIFT GEARS, AND HAD BEEN TRAVELING UNEVENTFULLY BEFORE I WAS THROWN AGAINST THE STEERING WHEEL. (NO BRAKE LIGHTS WOULD HAVE WARNED OTHER VEHICLES THAT THE VAN WAS ABRUPTLY SLOWING DOWN, HAD I BEEN IN BUSIER, FAST MOVING TRAFFIC.) I VISITED THE (FAIRFIELD, LEWSIBURG, PA) DEALER FROM WHOM I BOUGHT THE BRAND NEW VAN, AND HE APPEARED UNABLE TO DISCOVER ANYTHING WRONG BUT "BRUSHED" CLEAN THE CONTACT POINTS WITHIN ELECTRONIC DISPLAYS (AS I UNDERSTOOD HIS EXPLANATION) ON THE DASHBOARD . BUT THE INCIDENT COULD NOT BE DUPLICATED JUST BY TEST DRIVING. HOWEVER, MY CONCERNS GREW AT THE PROSPECT OF AGAIN DRIVING LONG DISTANCES ON BUSY HIGHWAYS. I EMAILED CHEVROLET (AS DIRECTED IN THE VAN'S MANUAL).. LAST I RECALL, CHEVROLET ASKED THAT I RETURN A SURVEY SENT TO ME OVER THE INTERNET, BUT EACH OF NUMEROUS TIMES THAT I TRIED TO, USING THE PASSWORD THEY PROVIDED, I COULD NOT ACCESS THE SURVEY. THAT SURVEY SNAFU MAY BE WORTH MENTIONING BECAUSE WHEN I COMPLAINED ABOUT THEIR WEB SITE NOT FUNCTIONING, THEY REPLIED THAT THEY HAD NO PROBLEM ACCESSING THE SURVEY! ODD REACTION? SO I WAS NOT ABLE TO COMPLETE THE SURVEY, WHICH IS PARTLY WHY I AM SENDING THIS MESSAGE INSTEAD TO YOU. (THE VAN TO DATE HAS FEWER THAN 2,000 MILES DRIVEN.) *TR

V=INCIDENT HAS OCCURRED SEVERAL TIMES. EACH TIME VEHICLE TAKEN TO DEALER WHO "CORRECTS" THE PROBLEMS. LESS THAN A 1000 MILES LATER, PROBLEM REOCCURS. VEHICLE WILL BE TRAVELLING WHEN CHECK ENGINE & DEF INDICATOR LIGHTS COME ON. MESSAGE ON ODOMETER READS "EXHAUST FLUID QUALITY POOR" ... XX MILES UNTIL SPEED REDUCED TO 65 MPH. AFTER EACH INCIDENT THE DEALER INDICATES IT IS A SENSOR PROBLEM, NOT A FLUID QUALITY PROBLEM. THIS UNIT IS AN EMERGENCY RESPONSE AMBULANCE IN A RURAL AREA THAT MUST TRANSPORT EMERGENCY PATIENTS AT LEAST 30 MILES TO NEAREST HOSPITAL. *JS

TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FRONT PASSENGER SIDE BRAKE ENGAGED AND THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED. THE CONTACT STATED THAT HE SLOWED THE VEHICLE DOWN AND THE LIGHT TURNED OFF AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500.

THIS IS A C CLASS RV BY THOR MOTOR COACH. THE COACH SERIAL NUMBER IS [XXX]. THE VEHICLE WOULD NOT TAKE FUEL. I BOUGHT IT TO TWO CHEVROLET DEALERS WHO WOULD NOT LOOK AT IT BECAUSE IT HAD A MOTORHOME BODY. ONE DEALER HOOKED IT UP TO A FAULT FINDER AND FOUND THERE WAS A FUEL VENTING PROBLEM. THEY SAID IT LOOKED LIKE THE MOTOR COACH MANUFACTURER HAD CHANGED THE FUEL VENTING SYSTEM AND MOVED THE TANK. I FINALLY WAS SERVICED, UNDER WARRANTY, BY AN RV DEALER IN TULSA OKLAHOMA. THEY TOLD ME THE FUEL TANK HAD BEEN MOVED WHICH CAUSED A KINK IN THE FUEL FILLER HOSE TO THE TANK. THEY TOLD ME THIS WAS SOLVED BY CUTTING A SECTION OF THE FUEL FILLER HOSE TO MAKE IT SHORTER AND ELIMINATING THE KINK. MY CONCERN IS IN A ROLLOVER ACCIDENT WILL FUEL NOW LEAK? THIS IS A MEDIUM DUTY CHEVROLET CHASSIS SO I DON'T REALLY KNOW IF THE SAME STANDARDS APPLY AS DO CARS RE. FUEL CUTOFF WITH ROLLOVER ACCIDENTS OR IF I SHOULD REPORT THIS TO ANOTHER AGENCY? THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR