2010 CHEVROLET EXPRESS Complaints

AUGUST 2011 OUR AMBULANCE DEPARTMENT PURCHASED 6 NEW TIRES FOR OUR CHEVY AMBULANCE. JANUARY 2012 WE HAD A BELT SEPARATION ON A FRONT DRIVER TIRE. APRIL 2012 WE HAD ANOTHER TIRE HAVE A BELT SEPARATION ON THE PASSENGER TIRE. THEN DECEMBER 2012 WE HAD A BACK INSIDE DUAL TIRE HAVE BELT SEPARATION. I HAVE NOW REPLACED ALL THE TIRES WITH A PRODUCTION DATE OF 2311. THESE TIRES ARE THE LT22575R16. *TR

ON OCTOBER 23, 2012 AT 3:00 PM THE VAN PULLED TO THE RIGHT WHILE IN A LEFT TURN, STEERING FIRST TO THE RIGHT AND THEN TO THE LEFT WHEN BRAKES WERE APPLIED. VAN SPEED WAS ABOUT 25-30 MPH, DRIVER WAS ABLE TO CONTROL STEERING BUT ONLY WITH FORCE. LIGHT FOR STABILITY CONTROL CAME ON AS STEERING CONTROL WAS LOST AND WAS OFF WHEN VAN STOPPED. ENGINE RPM FOLLOWED GAS PEDAL LIFT, AND BRAKE APPLY. THE VAN WENT ONTO THE GRAVELLECD SHOULDER OF THE ROAD DURING THIS INCIDENT. *TR

AN OPERATOR REPORTED IN AUGUST OF 2012 THAT "THE ENGINE DIES AFTER DRIVING ABOUT 1 MILE, THEN RESTARTS." IN SEPTEMBER 2012 WE HAD ONE OPERATOR DOCUMENT HIS FINDING OVER A TWO WEEK PERIOD, HIS REPORTS INCLUDE: "9/14/12 LEFT BRAKE PULL, GOING STRAIGHT AT 50 MPH AFTER ABOUT 1 TO 2 MILES OF OPERATION." "9/10/12 FRONT BRAKES SEEMED TO COME ON, SPEED DROPPED ABOUT 15 MPH FROM 55 MPH, THIS WAS WITHIN THE FIRST 4-5 MILES TRAVELED." "9/12/12 VAN PULLED TO RIGHT, RIGHT BRAKE CAME ON WHILE GOING AROUND A LEFT HAND CORNER , SPEED DROPPED 10 - 15 MPH." 9/17/12 BRALES SEEMED TO COME ON AFTER 2 - 3 MILES." "9/20/2012 RIGHT BRAKE PULL WHILE LEAVING DRIVEWAY OF SERVICE CENTER, MAKING A RIGHT HAND TURN." ALL INCIDENTS OCCURRED IN THE MORNING WITHIN THE FIRST 5 MILES OF OPERATION, THE OPERATOR WAS THE ONLY PERSON IN THE VEHICLE AND NO DASH OR WARNING LIGHTS CAME ON. *TR

THIS VEHICLE HAS HAD MULTIPLE INCIDENTS OF CUTTING OUT AND STALLING CAUSING LOSS OF STEERING AND BRAKES, AND JUST BEFORE IT COMPLETELY SHUTS DOWN IT WILL POWER BACK UP. IN APRIL 2011 AN OPERATOR STATED "INTERMITTENTLY WHEN MAKING A LEFT HAND TURN AT APPROX. 10 - 15 MPH WITH ACCELERATION THE TRACTION LIGHT COMES ON AND VAN CUTS OUT FOR A FEW SECONDS LIKE SOMEONE SHUT OFF THE KEY, IT POWERS MOST OF THE WAY DOWN AND THEN WILL COME BACK ON ITS OWN." DURING THIS TIME THE STEERING AND BRAKES ARE COMPROMISED. IN NOVEMBER 2011 AN OPERATOR STATED "POWERS DOWN WHILE OPERATING, BRAKES LOCK UP AND POWER STEERING LOCKS UP, VAN PULLS TO THE RIGHT IN CORNERS, SEEMS TO BE ABS WITH NO BRAKES APPLIED IN CORNERS/" IN NOVEMBER 2012 IT WAS REPORTED FROM 3 DIFFERENT OPERATORS THAT THE VAN CUT OUT AND EACH OF THEM ALMOST LOST CONTROL OF THE VEHICLE. REPORTS INCLUDED GOING 40-45 MPH INTO A LEFT HAND CURVE, THE ENGINE SUDDENLY STARTED TO LOSE POWER AND THERE WAS A LOSS OF STEERING AND BRAKES, AND THE RIGHT HAND TIRE WENT INTO THE DITCH ON THE RIGHT. ANOTHER OPERATOR SAID THE ENGINE DIED AND THE VEHICLE ALMOST WENT INTO THE DITCH, THE VEHICLE WAS COLD AND THEY HAD JUST BEGUN THEIR TRIP. THE 3RD OPERATOR SAID THE WHEEL LOCKED UP AT 40 MPH WITHIN THE FIRST 1/2 MILE. MOST OF THESE INCIDENTS SEEM TO HAPPEN WITHIN THE FIRST 3 MILES OF OPERATION. *TR

I HAVE BEEN DEALING WITH GM HEAD OFFICE AND THEIR CALL CTR FOR OVER 1 + YEARS. I HAVE BEEN TELLING THEM THAT THERE IS HESITATION AT THE PEDAL AT ACCELERATION, CONSTANT NOISE FROM THE ENGINE - SOUNDS LIKE A MACHINE GUN. THEY ARE ALWAYS TELLING ME THAT THESE ARE "VEHICLE CHARACTERISTICS"!!!! I DON'T BELIEVE THEM! THEN THEY PUT ME ON A OIL CONSUMPTION AS I WAS ALMOST OUT OF OIL FOR A 3 YEAR OLD VEHICLE WITH ONLY 40,000KMS. THEY WERE MONITORING THIS EVERY 1,000 APPROX. I CAN SMELL GAS IN MY OIL, SO THEY SENT A SAMPLE OFF TO CAT, WHICH THEY TELL ME EVERYTHING WAS GOOD, BUT I HAVE NEVER SEEN A REPORT. THEN ALL OF A SUDDEN I RECEIVE A I RECEIVED A CALL REGARDING A "RECALIBRATING", SO I TAKE THE EQUINOX BACK INTO THE SHOP....THEY CALL ME BACK AND STATE THAT I HAD A LEAKING "HIGH PRESSURE FUEL PUMP", WHICH HAS MIXED GAS & OIL. I AM NOT STUPID AS GM THINKS - THIS IS NOT GOOD! WITH GAS MIXING WITH YOUR OIL IT CHANGES THE CONSISTENCY AND DOESN'T LUBRICATE THINGS LIKE IT SHOULD. CAN THIS TYPE OF THING CAUSE A "RUNAWAY"? I THINK ALL OF THESE SHOULD BE RECALLED - I HAVE BEEN READING ALOT OF PEOPLES WORDS ON-LINE AND MANY ARE HAVING THE SAME ISSUE - I REALLY DON'T THINK PEOPLE KNOW WHERE TO TURN. IN CLOSING, CAN YOU PLEASE ADVISE IF ANYONE ELSE HAS FILLED REPORTS ON THIS VEHICLE, IS THERE SOMETHING MORE THAT SHOULD BE DONE FOR ME AS I DON'T WANT TO HAVE A CATASTROPHIC FAILURE WITH MY FAMILY IN THE VEHICLE. SOMEONE HAS TO BE RESPONSIBLE HERE AND I THINK GM SHOULD BE MORE CONCERNED WITH THEIR CUSTOMERS & LIVES. THANK YOU. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS. THE CONTACT STATED WHILE DRIVING 15 MPH THE ABS AND STABILITRAC WARNING LAMPS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE RIGHT REAR WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE LOCAL MECHANIC WHO DIAGNOSED THAT THE THROTTLE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 48,000.

2010 CHEVROLET EXPRESS 3500 VAN. CONSUMER WRITES IN REGARDS TO PROBLEM WITH TIRE PRESSURE MONITOR SYMBOL MALFUNCTION LIGHT AND THE DRIVER INFORMATION CENTER MESSAGE BOTH COMING ON AND STAYING ON PARTICULARLY DURING HOT WEATHER AND LONG RUNS *TGW THE DRIVER INFORMATION CENTER MESSAGE WOULD DISPLAY THE AMOUNT OF PSI FOR THE FRONT TIRES OR WOULD ONLY HAVE DASHES, AS WITH THE REAR TIRES. THE SYSTEM WAS CHECKED BY TWO DIFFERENT DEALERSHIPS AND BOTH STATED THERE WAS NO PROBLEM.

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS CUTAWAY G3500. THE CONTACT NOTICED THAT THE FRONT END WAS SHAKING EXCESSIVELY WHILE APPLYING PRESSURE TO THE BRAKES, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE FRONT BRAKE ROTORS;HOWEVER, THE VEHICLE CONTINUED TO SHAKE EXCESSIVELY AT ANY SPEED WHEN THE BRAKE PEDAL WAS ENGAGED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 53,300. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS 1500. THE CONTACT STARTED THE IGNITION AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE UNINTENDED ACCELERATION BY TURNING OFF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED WHILE THE CONTAC WAS TURNING INTO A PARKING LOT DRIVING APPROXIMATELY 5 MPH. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE ACCELERATED AND CRASHED INTO A BRICK WALL. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD SEND AN INSPECTOR TO FURTHER INVESTIGATE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,154. UPDATED 02/23/11*LJ UPDATED 04/28/11

TL* THE CONTACT RENTED A 2010 CHEVROLET EXPRESS E1500 CARGO WORK VAN. WHILE STOPPED AT A TOLL BOOTH WITH THE AIR CONDITIONER RUNNING AND DEPRESSING THE BRAKE PEDA HARDL, THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKES AND THE RPMS DECREASED. THIS WAS THE FIRST OCCURRENCE OF THE FAILURE. THE RENTAL VEHICLE COMPANY WAS NOTIFIED. THE CONTACT COULD NOT CONFIRM IF THE VEHICLE WAS REPAIRED OR SERVICED. THE FAILURE MILEAGE WAS 650 AND THE CURRENT MILEAGE WAS 1,162. UPDATED 8/4/10 *CN UPDATED 08/09/10*JB