2003 CHEVROLET EXPRESS Complaints

MAIN LINE PARTY RENTALS HAS PURCHASED 2 OF THE 2003 CHEVROLET EXPRESS VANS. THIS HAS BEEN ABOUT 12 TO 18 MONTHS AGO. BOTH OF THESE VEHICLES HAVE NEEDED THE FUEL TANKS REMOVED TO REPLACE A COMPONENT TO CORRECT NON FUNCTIONING FUEL GAGUES.*AK

BOTH FRONT BRAKE HOSES ERUPTED ON TWO SEPARATED OCCASIONS WHILE DRIVING. DEALER WAS NOTIFIED.*AK

PURCHASED VEHICLE AND NOTICED BRAKE PEDAL ARM AND FORWARD RIGHT SEAT BOLT ON DRIVER SEAR WERE BOTH RUSTED. DEALER STATED THEY WOULD LOOK AT IT BUT DID NOT REPORT TO WHY A NEW VEHICLE WOULD HAVE RUST ON INTERIOR COMPONENTS. TWB. *AK

THE PANIC ALARM WENT OFF AND COULDN'T BE TURNED OFF INITIALLY. DEALER ADVISED TO BRING VEHICLE IN. ALARM WENT OFF WHEN VEHICLE STARTED FOR SECOND TIME. VEHICLE DRIVEN ABOUT 3 MILES, ENGINE SHUT DOWN WHILE DRIVING. PULLED OVER, SMOKE POURED FROM UNDER HOOD, THEN FLAMES UNTIL VEHICLE ENGULFED IN FLAMES. VEHICLE TOTALLY DESTROYED BY FIRE. *JB

WHILE DRIVING CONSUMER SMELLED A BURNING ODOR. WITHIN SECONDS THE CABIN WAS IN SMOKE, THEN FLAMES. UPON INSPECTION OF THE VEHICLE BY THE CONSUMER THE FIRE STARTED FROM THE REAR OF THE VAN. CONSUMER FELT IT WAS DUE TO THE REAR LICENSE PLATE LAMP SOCKET, RECALL 03V217000, BUT WAS NOT SURE. THE VAN WILL BE INSPECTED BY A CHEVROLET INSPECTOR.*AK

I PURCHASED BRAND NEW CHEVROLET CONVERSION VAN ON APRIL 30 2003 FROM BILL HEARD CHEVROLET.I AM HAVING PROBLEM WITH AC AND THE DEALER SHIP FAILED TO FIX IT. 1. PROBLEM-AC NOT WORKING DATE-5-14-03 MILAGE-769 CORRECTIVE ACTION-DEALERSHIP FOUND LOW ON FREON 2. PROBLEM-AC NOT WORKING DATE-5-15-2003 MILAGE-821 COMMENTS-DEALER SHIP FOUND LAEK 3. PROBLEM-AC NOT WORKING DATE-5-23-2003 MILAGE-1304 COMMENTS-DEALERSHIP KEPT THE VAN FOR 5 DAYS.ON 29 THEY CALL AND SAID THE VAN IS FIXED.THE DEALER SHIP SAID THEY CANT FIND THE PROBLEM 4. PROBLEM-AC NOT WORKING JUNE 11-2003 MILAGE-2200 COMMENTS-THE AC IS BLOWING WARM AIR.TOOK IT BACK TO DEALERSHIP AND TALKED WITH KELLY BURNETT(DIRECTOR OF CUSTOMER RELATIONS)SHE PROMISED THAT SHE PERSONALLY TAKE CARE THE PROBLEM AND THE VAN WILL BE READY ON JUNE 13.I CALLED AND THEY SAID ,ICAN PICK IT UP ON JUNE [email protected] ARRIVED AT THE DEALERSHIP 10.30AM AND FOUND OUT NOTHING HAS DONE TO MY VAN.I HAD TO TAKE THE VAN BECAUSE I HAVE TO DRIVE TO NEWJERSY FROM ATLANTA ON JUNE 14. I TOLD KELLY ABOUT MY TRIP BEFORE THIS APPOINTMENT. AT THIS TIME I UNDER STAND BILLHEARD DONT WANT TO TAKE CARE MY PROBLEM.AND I CALLED G.M OFFICE.I TALKED WITH KELLY BLANKERSHIP .AFTER SEVERAL ATTEMPTS KELLY BLANKS CALL ME AND AS PER HER ADVISE I TOOK IT TO AN ANOTHER DEALERSHIP. 5. PROBLEM-AC NOT WORKING DATE-JULY-03 MILAGE-4797 COMMENTS-SOUTHTOWNE DEALER SHIP FOUND LOW SIDE PRESSURE HIGH.HIGH ORFICE TUBE WAS CLOGGED UP WITH METAL. THEY REPLACED IT.IT WAS RUNNING GOOD FOR THREE DAYS AND AC START BLOWING WARM AIR AGAIN.SOUTHTOWN DEALERSHIP ADVISED TO CARRY VAN BACK TO BILL HEARD.

THE VEHICLE'S HORN AND WINDSHIELD WIPER EQUIPMENT FAILED INTERMITTENTLY. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB *MR

CONSUMER WAS AWAKENED BY A HORN BLASTING IN THE DRIVEWAY OF RESIDENCE. AFTER A FEW MINUTES CONSUMER HEARD A LOUD EXPLOSION. WHEN THE CONSUMER ARRIVED AT THE FRONT DOOR, VEHICLE WAS IN FLAMES. ENGINE WAS TOTALLY CONSUMED BY THE FIRE. THE FIRE DEPARTMENT ARRIVED, AND INFORMED THE CONSUMER THAT FAULTY WIRING CAUSED THE FIRE. *AK *PH *NLM

COSNUMER STATED VEHICLE WAS PARKED OVER NIGHT WHEN IT SUDDENLY CAUGHT ON FIRE. FIRE DEPARTMENT STATED IT WAS AN ELECTRICAL FIRE. *AK

WHEN THE BRAKES WERE APPLIED, THEY FAILED TO HOLD, WHICH RESULTED IN AN ACCIDENT. *JB ON 3-28-03, THE CONSUMER TOOK THE VEHICLE TO THE DEALER BUT THEY WOULDN'T CHECK THE BRAKES. NINE DAYS LATER, THE CONSUMER PASSED AS A RESULT OF A HEART ATTACK AND HIS WIFE FELT IT WAS THE RESULT OF THE ACCIDENT, BECAUSE HE WAS SCARED TO DRIVE THE VEHICLE WITH THE FAULTY BRAKES. (CONNIE HUART ON BEHALF OF DECEASED HUSBAND, MICHEAL HUART). *PH *JB