2023 CHEVROLET SILVERADO 1500 Complaints

The Forward Collision Light Glitched out and I had to reset the fuse to get it back. The orange light stayed on until I fixed . The truck is only 3 years old and only has 017314 miles on it.

My onstar telematics system has failed. I lost all connectivity with onstar and have no vehicle crash detection, communication and onstar based safety feature available anymore. I took the truck to the dealership and they identified the telematics module as faulty and needs replaced. The onstar system buttons are off and will not turn back one and have been off since 2/18/26.

The Guidance lines on my back up camera have gone out, and only shows a hourglass. In doing online research this shows up as being a large problem.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate lowered unexpectedly while driving at various speeds, and occasionally closed unintendedly. The failure also occurred while the vehicle was parked and turned off. The vehicle was taken to the dealer, and the failure was demonstrated. The tailgate switch was replaced. The contact became aware of a Canadian Recall, ID Number: N232426400, for the tailgate failure. The manufacturer was made aware of the failure; however, no repair was performed. The failure mileage was approximately 60,000.

On [XXX], my 2023 Chevrolet Silverado 1500 LT caught fire while parked in my residential driveway at [XXX] . The vehicle had been started approximately 10 minutes earlier using the factory-installed remote start system. The vehicle was unattended at the time. My neighbor noticed the vehicle on fire and called 911. The Andover Fire Department responded and extinguished the fire. The fire department indicated the fire appeared to be electrical in nature. The fire appeared to originate in the dashboard and steering column area based on visible damage and fire progression. The vehicle had approximately 60,000 miles and was properly maintained. There were no prior warning lights, messages, or symptoms before the fire. The remote start system was factory-installed and not aftermarket. The vehicle is currently available for inspection by insurance, manufacturer, or investigators at [XXX] . The vehicle is likely a total loss due to the extent of the fire damage. This incident posed a serious safety risk as the vehicle caught fire spontaneously while parked near my home. The fire could have spread to my residence or caused injury if someone had been inside or near the vehicle. The fire department responded, and an official fire report is pending. Insurance claim has been opened and inspection is pending. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while stopped at a traffic light, the engine turned off and the instrument panel became inoperable. The vehicle was restarted; however, the failure persisted. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that on a separate occasion, the message "Tailgate Open" was displayed on the instrument panel. The contact pulled over to the side of the road and, upon inspection, noticed that the tailgate was closed. The vehicle was taken to the dealer; however, no cause for the failure was found. An employee at the dealer closed and opened the tailgate several times until the message disappeared. The contact stated that on a separate occasion, the radio stopped functioning, the driver's door unlocked unintendedly, and the driver’s side seat belt failed to retract as intended. The vehicle was taken back to the dealer, where it was diagnosed that the seat belts had failed. The contact seat belts were replaced. Most recently, there was an abnormal sound coming from the engine. In addition, the brake pedal was depressed, and the vehicle failed to respond. After a while, the vehicle was able to stop. The message "BRAKE System Failure” and “Replace Brake Pads and Rotors" was displayed. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 22,000.

Loss of engine propulsion while traveling down a highway towing a #5000 trailer at 65 mph. Less than five miles before the failure the vehicle experienced a momentary downshift of the transmission such as you would experience while climbing a hill or extreme headwind. No warning lights were present at that time or at any time prior to engine shutdown. Upon failure panel indicated "Press Engine Start" and transmission indicated "Park" though we were rolling/coasting at over 60 mph. Realizing that we had lost propulsion I guided the vehicle to the shoulder and stopped. Solid check engine light on at this time. Depressing the "Start" button while stopped would not start or crank over the engine. Boost box would not crank engine, slight noise from starter as if unable to turn engine over. Called tow truck, Seewald's Towing in St. Ignace, MI. Towed to nearest Chevrolet dealer Wheeler Motors Cheboygan, MI.

Vehicle had recall for L87 engine performed, resulting in a change to 0W-40 motor oil and a new fill cap. Approximately one week later, the engine failed completely, with evidence of significant bearing wear in the used oil analysis I had performed. The engine has since been replaced under warranty. There was no prior warning to the failure, except for unusual noises during the failure.

Engine light keeps returning after dealer visits for oil change. Exhaust heat shield rattles since day one of ownership. During Normal commute, when I accelerate reduced power comes on and doesn’t allow me to accelerate much. Engine Electrical System, including the Charging and Starting System. Checked battery, alternator, and starter

My 2023 Chevrolet Silverado 1500 has experienced two separate major drivetrain failures — complete transmission and turbo replacements — within two years of purchase, both during peak use months. The second repair kept the vehicle in service for nine months with no ETA provided until escalation. The repeated failures have rendered the vehicle frequently unusable, caused significant business loss, and represent more than normal wear. Documentation of repairs and dates is attached.