2023 CHEVROLET SILVERADO 1500 Complaints

I been to the Chevy dealership a few times for the 6.2 L recall that I have and I keep getting turned away

I own a 2023 Chevrolet Silverado 1500 ZR2 equipped with the 6.2L V8 L87 engine. My vehicle is included in Recall Number 25V274 / N252494000, which addresses manufacturing defects in the connecting rods and/or crankshaft that can cause engine failure. My recall status currently shows: "Recall Incomplete, remedy not yet available." However, GM and NHTSA have already stated the remedy: a VIN-specific engine inspection, followed by either a replacement or an oil system update and extended warranty. I contacted my dealership, Lochmandy Chevrolet in Elkhart, Indiana [XXX] ), and was told on June 1, 2025, that they could not inspect my truck due to lack of tools or VIN clearance from GM. I was given no estimated timeline for when I can get my vehicle serviced. My concern is that I’m driving a known defective vehicle with a potential for sudden power loss or engine seizure—a serious safety hazard. My truck currently has 19,500 miles, and I’m worried about continued use without an inspection or remedy. I’m requesting that NHTSA follow up on GM’s delays in remedy deployment, ensure dealerships are equipped for inspections, and provide vehicle owners like me with a firm timeline for repairs. Please open a case and provide a reference number. I can be reached at [XXX] for updates. I am documenting all interactions with GM and my dealership for safety and legal purposes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

So I experienced a P1098 code in my 2023 Chevy Silverado with a 3.0 liter Duramax. When you get this code the truck will go into “limp” mode with reduce (nonexistent) acceleration and only go to about 60 miles per hour (63) I think. This could become a large safety issue if someone was to experience this going down the highway. It is also a VERY common problem doing internet searches. Seems that GM knows this is an issue but does nothing about it. In fact they even tried to remove the part from warranty because it was happening so often. Seems like this is something the government should look into and see what the true cause of the issue is. On the other hand some of the reliability of these engines is caused by the government implementing many restrictions on the manufacture to meet certain requirements. I am frustrated this happened along with probably with thousands of other owners. Thanks!

While driving down the road I let off the accelerator to start applying brakes for a red light I was approaching, then the vehicle shut completely off and down shifted hard. After that it restarted a second later but had no power steering and no brakes. At this point I was approaching the red light with no brakes and power of my vehicle, the other traffic had a green light now and was crossing my lane of travel but I was luckily able to make it through the light in between vehicles without causing any harm to myself or others. After making it through the light I was rolling 10mph still helpless but seen a gas station on my right and rolled into their parking lot and drove towards a curb and used the curb to stop my vehicle. The vehicle had the following warning lights and messages: Lane Change Alert System Off, Brake system failure 62mph top speed, service traction control, service ESC, and trailer brakes disabled service required. I then got the vehicle towed to the dealership while still on and in the running position with all the codes still active. The dealer was able to scan the truck in and see the codes but told me they wouldn’t be able to get to it till the following week so they parked the vehicle and turned it off. When they got to my vehicle the following week they sent me a text and said I quote “Hey ****** its **** from Chevy, I do not have the best news lol he can not get it to act up and there are no current codes he has driven and nothing has happened, as of now there is nothing further he can do”. After receiving that text I called them to just be told they can’t get it to do it again and there is nothing they can do. But I told them I refuse to pick up this vehicle because it had a critical safety issue. This vehicle suffered a catastrophic failure, brakes and steering were lost in an intersection. If not diagnosed properly, this poses a threat to life.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at a slow speed on the residential driveway, the contact noticed a large amount of water on the ground underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with a water pump failure. The contact was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact was informed that parts were on backorder. The contact stated that the vehicle remained at the dealer for more than forty-five days for parts availability. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 18,000.

Driving down the city street the vehicle shuttered, the message "Reduced Acceleration Drive with Care" message appeared. Engine RPM increased. Transmission unable to change gears. only Park, Reverse, Drive (seems to be low gear). Then "Service Transmission Now Unable to Shift Soon" message appears. Now waiting on Value Body replacement parts. This is a known issue with over six month wait for parts across the nation.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the vehicle stalled. The contact was unable to restart the vehicle. There was no warning light illuminated. The contact stated that the vehicle was towed to the residence and then towed to a dealer. The contact stated that the vehicle was diagnosed, and it was recommended that the engine be replaced. The contact was aware that the VIN was included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was repaired; however, after the vehicle was test driven by the dealer, it was found that there were metal shavings in the oil pan, and it was recommended by the dealer to replace the engine. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the back-over prevention screen was displaying only two-thirds of the image of the rear of the vehicle. The dealer informed the contact that it was a common failure after a recent software update issued by the manufacturer. The VIN was not under recall. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that if the failure could not be duplicated, a proper diagnostic test could not be performed. The failure mileage was approximately 10,000.

On [XXX] the automatic tailgate on my 2023 Chevrolet Silverado began opening and closing without reason. This obviously poses a potential safety issue. After investigating, I found that there is a recall on 2020 to 2024 Silverados, recall # N232426400. I called Penske Chevrolet in Indianapolis to schedule a time for them to confirm the tailgate switch short and execute the recall service. I was informed by Penske that my specific VIN was not included in the recall. This is not acceptable. Reporting indicates there are a number of other Silverado owners in the same position. Please investigate, as the current state of the recall is most certainly not inclusive of all vehicles that are affected. There should be no hesitation by Chevrolet to broaden the recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Everyone I know that has this trucks has had transmission problems now mine is say selanoid is stuck in transmission but it throws a new code every time same issue