2016 CHEVROLET SILVERADO 1500 Complaints

I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP THREE TIMES BECAUSE MY AIRBAG LIGHT KEPT TURNING ON. SUPPOSEDLY IT WAS FIXED BUT NOW THE AIRBAG LIGHT IS ON AGAIN AND I HAVE A MESSAGE ON MY SCREEN THAT SAYS" SERVICE AIR BAG"! IT IS FRUSTRATING TO HAVE TO PAY SO MUCH MONEY FOR A NEW VEHICLE AND TO HAVE SUCH PROBLEMS AT SUCH AN EARLY STAGE OF THE VEHICLES REGULAR MAINTENANCE.

AC CONDENSER LEAKS FREON ON WELDED AREA. RECHARDED 3 TIMES, FIRST LAST ABOUT A WEEK,SECOND ABOUT 3 DAYS AND THIRD 1 DAY ! NOW IT WILL COST $800 + TO REPLACE IT!

THE A/C IN MY 2016 CHEVROLET SILVERADO 1500 STOPPED WORKING ON 5/15/2019 I TOOK THE VEHICLE TO THE DEALER ON 5/16/2019 TO HAVE LOOKED AT. I WAS TOLD THAT THERE IS A PINHOLE LEAK IN THE CONDENSER. I WAS CHARGED 120.00 TO HAVE THE PROBLEM DIAGNOSED. THE COST TO REPAIR WAS ESTIMATED AT OVER 900.00 WHAT UPSETTING IS THAT I'M NOW FINDING OUT THAT THIS IS A KNOWN PROBLEM THAT GM IS TOTALLY AWARE OF.

LOSE BRAKING POWER ON THE 2ND APPLICATION AT A LOW SPEED. HAD AN ACCIDENT TRYING TO SLOW DOWN COMING TO AN INTERSECTION DUE TO LOW TO NO STOPPING POWER.

VEHICLE VIBRATES AND SHAKES SIGNIFICANTLY BETWEEN 60-75 MPH. HAS BEEN ONGOING SINCE JANUARY 2019, TWO MONTHS AFTER PURCHASING USED VEHICLE FROM DEALERSHIP. CURRENT MILEAGE IS JUST OVER 52K. THERE ARE NUMEROUS PEOPLE WITH SAME YEAR, MAKE, AND MODEL HAVING THE SAME ISSUE.

BRAKE PADDLE WILL SOMETIMES GO HARD ON A SECOND APPLICATION MOST NOTABLY WHEN GOING SLOW AS IF THE POWER BRAKE PART OF THE SYSTEM IS NOT WORKING, STILL HAVE A GOOD PADDLE BUT ALMOST NO STOPPING POWER. LOOKING FOR A RECALL, NOT FOUND.

2016 SILVERADO CREW CAB, 3RD ONE I HAVE PURCHASED FROM THIS DEALERSHIP. IN DECEMBER OF 2018 , WITH 57094 MILES ON IT, THE TRUCK HAD A POWER BRAKE FAILURE WHILE BEING PARKED. TOOK THE TRUCK TO THE LOCAL DEALER WHO SAID IT WAS NOT UNDER WARRANTY. PASSED ON HAVING THE WORKED DONE THERE AND BROUGHT IT TO MY LOCAL REPAIR SHOP WHERE THEY DIAGNOSED IT AS A PROBLEM WITH THE POWER BRAKE BOOSTER PUMP. THE BILL CAME TO $384.33, WHICH I PAID WITH A CREDIT CARD. ON MAY 7TH, 2019, I RECEIVED NOTIFICATION FROM GM THAT THERE WAS A PROBLEM WITH THE BRAKE BOOSTER PUMP ON THE 2016 SILVERADO. THE LETTER INSTRUCTED THOSE WHO HAD A REPAIR MADE ALREADY TO SUBMIT THE FOLLOWING INFORMATION IN ORDER TO RECEIVE PARTIAL/TOTAL REIMBURSEMENT: -NAME AND ADDRESS OF THE PERSON WHO PAID FOR THE REPAIR. -THE VIN NUMBER OF THE VEHICLE THAT WAS REPAIRED. -DESCRIPTION OF THE PROBLEM, THE REPAIR PERFORMED AND WHO PERFORMED THE REPAIR. -THE TOTAL COST OF THE REPAIR EXPENSE THAT IS BEING REQUESTED. -PROOF OF PAYMENT FOR THE REPAIR IN QUESTION AND DATE OF PAYMENT. I WAS ABLE TO GATHER ALL THIS INFORMATION AND PRESENT IT TO THE DEALER FROM WHOM I HAD PURCHASE THE TRUCK. I WAS INFORMED THAT THE SIGNED CREDIT CARD RECEIPT THAT WAS ATTACHED TO THE BILL WAS NOT SUFFICIENT AS PROOF OF PAYMENT (WORKS WHEN I GO TO A RESTAURANT). THE DEALER STATED THAT GM REQUIRES A COPY OF MY CREDIT CARD BILL FOR THAT TIME PERIOD. THIS MEANS THEY WOULD ALSO HAVE MY CREDIT CARD NUMBER, A LIST OF EVERY PURCHASE I MADE IN THAT TIME PERIOD. WHAT PAYMENTS I HAD MADE AND ANY OUTSTANDING DEBT. I DECLINED TO GIVE THE DEALER THIS INFORMATION. CALLED GM CUSTOMER SERVICE AND WORKED UP TO THE SUPERVISOR LEVEL AND GOT THE SAME RESPONSE. THE WANTED MY CREDIT CARD STATEMENT. I TOLD THE SUPERVISOR THAT I THOUGHT THE REQUEST WAS VERY INTRUSIVE AND AGAIN, DECLINED TO PROVIDE IT.

NEAR BRAKE FAILURE AT LOW SPEED LIKE COMING TO A STOP SIGN, GARAGE DOOR, ETC. VERY HARD TO PUSH PEDAL. ALMOST HIT SEVERAL CARS. TICKING NOISE IN ENGINE COMPARTMENT.

DURING PARKING OR IN TRAFFIC, THE BRAKES ON THIS VEHICLE HAVE A TENDENCY TO BECOME VERY STIFF AND NOISY REQUIRING INCREASED PRESSURE TO APPLY THE BRAKES. THE PROBLEM HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS AND HAS BECOME MORE FREQUENT BETWEEN OCCURRENCES. THE PROBLEM WAS REPORTED TO THE DEALERSHIP IN NOVEMBER OF 2018, BUT BECAUSE MY APPOINTMENT WAS LATER IN THE DAY, THEY ASKED IF I COULD RETURN ANOTHER DAY TO HAVE THE PROBLEM DIAGNOSED. I HAD IT DIAGNOSED FINALLY ON MAY 4, 2019 WHICH THEY DID NOT ELUDE TO THIS BEING A FREQUENTLY REPORTED ISSUE, NOR THAT THE ISSUE HAS BEEN ONGOING SINCE THE PREVIOUS YEAR. THE DEALERSHIP STATED THAT THE REPAIR WOULD COST OVER $700 WHICH I COULD NOT AFFORD AT THE TIME. BUT THEN 4 DAYS LATER I RECEIVE A LETTER (ATTACHED) IN THE MAIL, DATED APRIL 2019, THAT SAYS THAT THE BRAKE ISSUE WAS IDENTIFIED, BUT I WOULD ONLY QUALIFY FOR THE EXTENDED COVERAGE IF THE PROBLEM WAS REPORTED WITHIN 6 YEARS OF THE PURCHASE DATE OR 72,000 MILES, WHICHEVER WAS FIRST. AT THE TIME THE ISSUE WAS DIAGNOSED, THE MILAGE ON THE VEHICLE WAS 73,265, CONVENIENTLY JUST OUTSIDE THE RANGE OF THE MILAGE IDENTIFIED IN THE LETTER. IF GM WAS FAMILIAR WITH THIS ISSUE IN 2018, WHY SEND THIS LETTER OUT IMMEDIATELY FOLLOWING MY DIAGNOSIS, WHERE I WAS ALLOWED ZERO OPPORTUNITIES TO HAVE THE PROBLEM REPAIRED? WERE ALL THE OTHER VEHICLE OWNERS WHO EXPERIENCED THE PROBLEM GIVEN THE SAME MILAGE AND YEAR RESTRICTIONS AS ME? ALSO, HOW IS IT THAT A BRAKING PROBLEM WHICH HAS BEEN KNOW TO CAUSE ACCIDENTS AND INJURIES ALLOWED TO PERSIST UP UNTIL THERE IS A SEVERE PROBLEM, POTENTIALLY RESULTING IN A FATALITY BEFORE A RECALL IS JUSTIFIED? THERE ARE MORAL CONCERNS WITH THIS ON ADDITION TO THE GENERAL SAFETY CONCERNS.

WHILE DRIVING, I HAD THE REAR DEFROSTER ON. I SMELLED BURNING PLASTIC, SO I ROLLED-DOWN MY WINDOWS TO VENT THE FUMES. ABOUT 2 MINUTES AFTER I ROLLED THEM BACK UP I HEARD A LOUD 'BANG' AND SAW THAT MY REAR WINDSHIELD, ON THE PASSENGER SIDE, HAD COMPLETELY SHATTERED, WITH A FIST-SIZED HOLE RIGHT IN THE MIDDLE OF IT.