2016 CHEVROLET SILVERADO 1500 Complaints

TL* THE CONTACT OWNS A 2016 SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT INDICATED THAT WHEN DEPRESSING THE BRAKE PEDAL TO AVOID THE COLLISION THE MESSAGE "SERVICE BRAKE ASSIST" HAD DISPLAYED AND THE BRAKE PEDAL WAS HARD WHILE DEPRESSED. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

HARD BRAKE PEDAL AND NEAR COMPLETE BRAKE FAILURE AT LOW SPEEDS DUE TO FAULTY VACUUM PUMP FOR BRAKE BOOSTER. VACUUM PUMP UNABLE TO PROVIDE ENOUGH VACUUM TO BRAKE BOOSTER CAUSING VERY HARD PEDAL AT LOW SPEEDS AND STOP AND GO TRAFFIC. VEHICLE IS WELL MAINTAINED WITH APPROX 52,500 MILES

WHEN MOVING SLOWLY BRAKE PEDAL BECOMES HARD TO PUSH MAKING IT DIFFICULT TO STOP IN POSITION OF DRIVE UP WINDOW OR PARKING.

SUDDENLY IN EARLY NOVEMBER, WHEN I PULLED INTO A PARKING LOT OR INTO THE DRIVEWAY IN MY HOME THE BRAKE PEDAL ON THE TRUCK WOULD SUDDENLY BECOME HARD AND INCOMPRESSIBLE. I NEARLY HIT OTHER VEHICLES AND PEDESTRIANS BECAUSE I COULDN'T BRAKE AT LOW SPEEDS. I TOOK IT TO THE SHOP AND WAS TOLD THE VACUUM PUMP WAS NOT WORKING PROPERLY AND NEEDED TO BE REPLACED.

WHEN DRIVING SLOW THE BRAKE BOOSTER DOESNT SEEM TO WORK, UNLESS YOU PRESS ON THE GAS. WHEN REVERSING SLOWLY BRAKES GO OUT. WHEN STUCK IN TRAFFIC BUMPER TO BUMPER AND DRIVING SLOW THE BRAKES SEEM TO NOT WORK UNLESS YOU PRESS ON THE GAS. THE FIRST TIME IT HAPPENED WAS IN DECEMBER 2017 AND ITS STARTING TO HAPPEN AGAIN.

I HAVE HAD THIS HARD JERKING AND SLAMMING OF MY TRANSMISSION IN MY TRUCK SINCE I PURCHASED IT BRAND NEW. IT OCCURS WHEN GOING FROM REVERSE TO DRIVE IT WILL HESITATE AND NOT GO INTO GEAR AND THEN IT SLAMS AND JERKS THE VEHICLE VIOLENTLY WITH A ALOUD CRACK NOISE OF THE GEARS SLAMMING TOGETHER. IT ALSO OCCURS WHEN I AM IN BETWEEN THE SPEED OF 40-50 MPH. I WILL BE DRIVING DOWN THE ROAD AND THE TRUCK WILL SLAM INTO GEAR WHILE DRIVING. IT ALSO HAD A VERY HIGH IDOL AND SHAKES THE TRUCK. I HAVE BROUGHT MY TRUCK INTO THE CHEVROLET DEALERSHIP FOR THESE ISSUE 5+ TIMES NOW AND CONTACTS THE GM TO HELP GET MY ISSUE SOLVED AND THEY JUST CAN'T NOT FIX THE ISSUE. I DON'T WANT TO GET STRANDED WITH MY FAMILY IF THE TRANSMISSION DECIDED TO BREAK OR CAUSE TROUBLE. I HAVE HAD MULTIPLE OCCURRENCES OF THIS ISSUE HAPPENING.

AT A GAS STATION MOVING TO PARK, WHEN I PRESSED THE BRAKES THE VEHICLE WOULDN'T STOP UNTIL I PRESSED VERY VERY HARD ON THE BRAKE PEDAL.

WHILE TURNING ONTO A ROAD, I TURNED THE STEERING WHEEL APPROXIMATELY 20% AND SUDDENLY THE STEERING WHEEL KICKED BACK HARD NEARLY BREAKING MY WRIST. ONCE I PULLED OFF I WAS ABLE TO REPEAT THE PROCESS SEVERAL TIMES IN EITHER DIRECTION, I HAVE VIDEO OF THIS ISSUE. WHEN IT KICKED BACK, I WOULD LOSE ALL ELECTRICAL POWER TO DASH INSTRUMENTATION AND ALSO UPON POWER COMING BACK ON, I WOULD GET STABILITRAK ERRORS AND THE VEHICLE AND TRACTION CONTROLLED WOULD BE TURNED OFF.

HORN WILL NOT SOUND WHEN DEPRESSING STEERING WHEEL HORN BUTTON. THE HORN WILL SOUND WHEN USING KEY FOB TO LOCK THE DOORS. THIS HAPPENS WHEN THE VEHICLE IS MOVING AND AT A STOP.

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. ON SEVERAL OCCASIONS, WHILE PARKING OR REVERSING THE VEHICLE, IT FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, BUT FAILED TO STOP THE VEHICLE ADEQUATELY. THE VEHICLE WAS TAKEN TO SUMMIT CHEVROLET BUICK GMC (LOCATED AT 318 GRANT AVE, AUBURN, NY 13021, (315) 258-2000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT EMPHASIZED THAT THE FAILURE OCCURRED AT EXTREMELY SLOW SPEEDS. THE CONTACT WAS CONCERNED DUE TO THE ONGOING INVESTIGATION, NHTSA ACTION NUMBER: PE18012 (SERVICE BRAKES, HYDRAULIC), LINKED TO SIMILAR VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.