2024 CHEVROLET SILVERADO 2500 Complaints

View complaints related to 2024 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2024 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 CHEVROLET SILVERADO 2500
    - Aviston, IL

    I was leaving my farm property after loading my truck and tailgate and drove home 20 miles. At some point in the drive my tailgate dropped and fell onto the trailer tongue. This caused damage to my tailgate. I have called the dealer and they informed me there was a recall on the tailgate latch but they completed the work on the recall defect. I am questioning this and want to understand what to do now. I don't trust the tailgate and the truck has no warning system for when the tailgate drops like a door open signal.

    Source: NHTSA WEB SITE
  • 2024 CHEVROLET SILVERADO 2500
    - DEPEW, OK

    My 2024 Chevrolet 2500HD Duramax experienced a forced emissions derate event with a speed-limited countdown. The vehicle suddenly lost normal operating capability and became unsafe and undrivable. The truck was disabled in Enid, Oklahoma and had to be recovered and transported to a dealership. Prior to failure, the vehicle showed abnormal DEF/emissions behavior. The failure involves the SCR/DEF emissions system. I later confirmed this vehicle has a completed Product Emissions Recall for SCR Fault Detection. Despite that recall, the emissions system failed and triggered a derate and loss-of-mobility event. The truck is currently at Classic Chevrolet in Owasso, OK for diagnosis.

    Source: NHTSA WEB SITE
  • 2024 CHEVROLET SILVERADO 2500
    - Bradenton, FL

    The transmission valve has gone bad a few thousand miles outside of warranty. This part has widely been recalled in Silverados up to 2022 but is not including 2024 yet. This is the same issue, that I also had with my Chevy Tahoe last August. Please include 2024 2500 Silverados.

    Source: NHTSA WEB SITE
  • 2024 CHEVROLET SILVERADO 2500
    - Dryden, MI

    2024 Chevrolet 2500 HD purchased new. Vehicle did not include a complete owners manual only a brief description of vehicle. Many safety issues were left out such as maintenance schedules that could affect performance and safety over the life of the vehicle. another issue that was omitted was the operation of the automatic tailgate that was involved in a previous recall. I contacted Chevrolet and asked for the complete version of the owners manual and was told the the incomplete manual was all that was included in the purchase of a $72,000 truck. I was directed to a third party which offered the complete manual for $94.00 which included $32.00 shipping and handling. Book rate shipping is $5.95. For an automaker to excessivey profit from a safety problem is inexcusable and a danger to the public.

    Source: NHTSA WEB SITE
  • 2024 CHEVROLET SILVERADO 2500
    - Dryden, MI

    2024 Chevrolet 2500 HD purchased new. Delivered with missing capless fuel adapter. Pointed out missing capless adapter defect to Chevrolet dealer. Dealer refused to correct defect. When the vehicle ran out of fuel on busy roadway a large quanity of fuel splashed on the owner, the vehicle and the road creating the potential risk of serious fire, injury and environmental hazard. Owner had to purchase the capless adapter from the dealer service department when #1 it should have been included with vehicle purchase #2 Dealer should have corrected this serious safety issue when customer brought it to their attention.

    Source: NHTSA WEB SITE
  • 2024 CHEVROLET SILVERADO 2500
    - Glenshaw, PA

    Transmission lags and slips while over reving the engine. A local gm dealer has confirmed transmission issues and slippage

    Source: NHTSA WEB SITE
  • 2024 CHEVROLET SILVERADO 2500
    - Vancouver, WA

    The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that after parking and turning off the vehicle, the tailgate inadvertently unlatched and opened. The contact stated that the failure was caused by a short-circuit in the tailgate electronic gate switch due to water entering the unit. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V894000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 42,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 CHEVROLET SILVERADO 2500
    - Mcarthur , CA

    Very limited while driving in the dark cause head lights go off and can’t drive in the rain or snow cause wipers turn off not save for my family and I and other drivers on the road Thai all happen, After the dealer (Lithia Chevrolet of Redding, CA) performed GM recall programming on the Serial Data Gateway Module (SDGM) and related software updates, my truck began having serious electrical failures. Immediately after the recall work, all exterior lights, interior lights, and trailer lights began flickering on and off while driving. The windshield wipers also pause or stop for a moment when this happens. None of these issues existed before the recall. This appears to be a module reset or corrupted calibration caused during the recall reprogramming. GM has already told NHTSA that they have hundreds of field complaints about flickering headlamps on 2024 trucks, and they identified lighting flicker as a safety defect. My symptoms match those issues exactly. The dealer refuses to accept responsibility, saying the recall is “closed,” but the electrical failure only began immediately after their programming. This is a safety hazard when driving at night or in the rain, and it affects the trailer braking/lighting circuits as well. I have an active GM case opened for this issue. The truck is unsafe to operate in this condition. I am requesting that NHTSA investigate whether the recall programming is causing electrical module failures and whether additional action is needed.

    Source: NHTSA WEB SITE
  • 2024 CHEVROLET SILVERADO 2500
    - Hermon , ME

    Can not see when driving in reverse in the dark. Camera image appears as a red fog and I can't see a thing. I tried using the rear view mirrors and again could not see anything. Totally driving in reverse in the blind. Absolute safety issue that needs to be addressed. I don't know if this is a camera issue, a lighting issue or both. I have an appointment with the dealership I purchased the vehicle from on 10/23/2025 to address the problem explained above. I purchased this vehicle as a used unit with less than 8,000 miles and this was the first time I had the occasion to operate the vehicle in reverse in the dark.

    Source: NHTSA WEB SITE
  • 2024 CHEVROLET SILVERADO 2500
    - Newburgh, IN

    The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that on one occasion, while attempting to stop the vehicle, the brake was depressed and the rear wheels locked up, and the vehicle jerked extremely hard. The contact stated that when the vehicle jerked, it felt like another vehicle had crashed into the rear of the vehicle. Additionally, the contact stated that on several occasions, while releasing the accelerator pedal, the transmission downshifted extremely hard. There were no warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the valve body in the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE