2021 CHEVROLET SILVERADO 2500 Complaints

View complaints related to 2021 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2021 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 CHEVROLET SILVERADO 2500
    - Meridian, ID

    It's a known issue that 2020 and 2021 Chevy Silverados have a malfunction in the tailgate where it automatically opens while driving, opening the driver-side door, or even locking and unlocking the vehicle.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SILVERADO 2500
    - Elkridge, UT

    The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving uphill at an undisclosed speed with a trailer hitched to the vehicle, the vehicle downshifted inadvertently, which caused the trailer to fishtail. The contact stated that he lost control of the vehicle, and he was able to slowly regain control of the vehicle. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 CHEVROLET SILVERADO 2500
    - Winston Salem, NC

    2021, Chevrolet Silverado 2500 HD, Crew-Cab, 6.6L Gas Engine. At @ 25k miles, the "Service 4WD" light came on dash. It later started a grinding noise/sound within the front axle transfer case. Was told they had a problem with moisture intrusion into the transfer case and it would cause corrosion to sensor. Truck was taken to dealership and in shop for @ 1 week or so. After repair was completed, less than 3k miles later, it happened again. Same problem ("Service 4WD"), same noises, same diagnoses. Truck was taken back to the dealership. This time, repairs were more extensive and the wiring harness was replaced. I was traveling with work yesterday (34,458 miles on truck now) and the "Service 4WD" light came on again. I've contacted the dealership to schedule a time at the end of week or early Saturday to take the truck back again. While reviewing other complaints, I noticed a similar problem where the customer indicated the "Service Tow System" light was coming on. It too was allegedly caused from moisture intrusion. I'm currently over 3 hours from home through the end of the week. I'm hoping the truck will make it home without creating a catastrophe on the Interstate between here and there.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SILVERADO 2500
    - Greenfield, CA

    The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving at various speeds and depressing the brake pedal, there was an abnormal squeaking sound coming from the rear of the vehicle. The dealer was not notified of the failure and informed the contact that the brakes needed to be replaced. The vehicle was not diagnosed nor repaired. The vehicle was taken to an independent mechanic, where it was diagnosed with brake pulsation, and a rear brake bolt was loosened. The mechanic tightened the bolt. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 CHEVROLET SILVERADO 2500
    - Mound , MN

    JULY 2022 DPF filter was throwing check engine light. Took to dealer to get diagnosed, part was ordered and the DPF was replaced August 19th 2022. Started to get headaches in vehicle while driving it. OCT 9th ended up in hospital after driving vehicle and was diagnosed with CARBON MONOXIDE POISONING. Experienced symptoms of losing consciousness, worst headache I've ever had, nausea for 5 hours, loss of feeling in body and seizing of body. Took truck to dealer to get inspected twice and nothing was found to be wrong with it. NOV 10th Took truck on another road trip and was having similar symptoms as before however had more chest pain this time so went back to hospital. Took truck back to dealer to have inspected again and was told that it was fine. Nov 18th took truck on another road trip and within 20 mins of driving had another horrible headache. Pulled over and needed to get air and ended up driving truck 4 hours home with windows and sunroof open to avoid getting carbon monoxide poisoning again. I have been ill since August and that is due to diesel and carbon monoxide poisoning every single time I drive the vehicle which is daily. The truck has been now at the dealership for 70 days without any update or improvement in the case.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SILVERADO 2500
    - Camp Verde, AZ

    Service steering column lock continually appears on my screen. Front collision detectors are also going off for no reason.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SILVERADO 2500
    - ARVADA, CO

    The brakes have squealed since the day we purchased it new. The noise is usually at low speed, under 10 MPH. The dealer has told me that they could replace the pads but I would have to cover the cost.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SILVERADO 2500
    - Gerrardstown, WV

    The trucks brakes squeal very badly and won’t go away there are complaints all over the internet for this and when I contacted Chevy they said there isn’t anything they can do.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SILVERADO 2500
    - Middletown , NY

    Very bad brake squeal while applying brakes at 10pm or less, coming to a stop. This started to happen when the vehicle had approximately 5,500 miles.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SILVERADO 2500
    - Erie, CO

    DEF Tank Heater Vehicle goes into a limp mode after a defined mileage. Dealer confirmed the tank heater is bad. The part is on backorder with no known production date.

    Source: NHTSA WEB SITE