2014 CHEVROLET SILVERADO 2500 Complaints

The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was unavailable. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that the driver's side front door panel inside plastic had deteriorated and disintegrated. The contact stated that the door was difficult to open. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

LT295/65R20 Two Nitto Grappler G2 which were on the rear of my truck, the internal belts of the tire have separated, causing a buckle of the tire. The separation caused a bouncing rough ride. This is a safety issue when riding the vehicle and I believe eventually it would have blown. The two tires were replaced by Discount Tire under my extended warranty that I purchased with the tires. I did contact Nitto Tire and attempted to have them replace the remaining front tires, I believe they will be separating very soon. Nitto refused to replace the tires, due to the tires being over 5 years old. The tires are not worn and have 11/32’s thread. I believe Nitto has a problem with the tires separating and should be addressed.

Cp4 failure, left me stranded and cost me 11k in repairs. 69k miles on truck 6,427.40$ for the Bosh disaster kit. Plus additional fluids, gaskets, ect that are not included. And 3900$ in labor. This cost me little under 11k. I have full invoice at total performance diesel at 300 west robles ave, Santa Rosa. This really affects my life. And it’s a common thing for the cp4 pump. 7,500$ deposit and 2,698.38$ was my final payment.

When pulling out into busy traffic the TCM quit and lost all power to the wheels. Could not move. Luckily the traffic seen we had a issue and swerved to go around us. We found out later this has been a huge issue for GM with TCM on units like mine. If traffic would not have been paying attention they would have hit us and caused injuries to my family and probably theirs. Glad we were not pulling out onto a highway with high speed traffic.

TCM failed. Vehicle is at the dealership awaiting new part for over three months now. Continue to get extended ETA on the part, latest communication was maybe November before it ships. Last vehicle dealership had took a year for the replacement TCM Vehicle immediately went into ‘limp mode’ on highway, was very unsafe because could only go 20-25mph. Confirmed by dealer upon them working on pickup it was the TCM. They, as well as we researched, and found stated that this is widespread problem in 2011-2016 year Duramaxes. We were left vehicleless. We tow trailers for our business and fifth wheel camper for personal use. Very detrimental to our livelihood.

The fuel pump has put metal shaving all through my fuel system and It is available for inspection if anyone is interested in taking a look at it. It made my truck die in the middle of the highway. It put me and a lot of others in danger! AutoNation Chevrolet seen and confirmed and said it was because the cp4 fuel pump isn’t compatible with my truck and that a class action was just granted over this in 5 states. The Chevrolet dealership inspected the component. Only light that came on was change fuel filter and I got it changed just a day or two before it died on me.

Transmission Control Module Failed on the highway while towing and left me and family in a dangerous situation.

The system that failed was the CP4.2. The Cp4 is a defect that has failed; in the failure it has been ground down and it pushed metal shavings through the fuel system and it has also clogged the injectors. The failure of this system left me in a hazardous position in the middle of the highway. I could not turn or break because there was no power to my vehicle because it was not getting any fuel.

Stopped on a level surface, at a fuel station/bathroom stop, 6 year old granddaughter in booster seat behind driver in back seat. The seat belt was released and retracted tight over the booster seat arm rest and would not release to allow child out of the seat and child began to panic, had to cut seatbelt to get upset child out!