2015 CHEVROLET SILVERADO 3500 Complaints

VEHICLE WILL NOT STAY ENGAGED IN PARK, WAS PARKED OPENING A GATE AND THE VEHICLE MADE A LOUD POP AND STARTED ROLLING BACKWARD,WITH A TRAILER,LOAD OF HAY, HAS DONE LOTS OF DAMAGE HAS 2000 MILES ON IT. IT WAS STATIONARY THEN STARTED ROLLING BACKWARDS.

TL* THE CONTACT OWNED A 2015 CHEVROLET SILVERADO 3500. WHEN THE VEHICLE WAS SHIFTED IN REVERSE, THE DRIVER IMMEDIATELY OBSERVED SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER ALL THE PASSENGERS WERE EVACUATED FROM THE VEHICLE, THE HORN SOUNDED AND THE VEHICLE WAS ENGULFED IN FLAMES WITHIN 5 TO 10 MINUTES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

BOUGHT THIS VEHICLE NEW FROM DEALER IN SEPT 2015 WITH THE DEALER INSTALLED FLATBED ALREADY ON IT, ON THEIR DEALERSHIP LOT. FUEL MILEAGE WAS POOR FROM THE FIRST, "ENGINE LIGHT ON" FROM THE FIRST; TRANSMISSION DRAGGING FROM THE FIRST DAY WE BOUGHT IT. SERVICE ADVISORS AND THE SALESMAN SAID DRIVE IT AND IT WILL CLEAR OUT. IT GOT WORSE. THE DEALERSHIP FINALLY SENT IT TO THE COMPANY WHO INSTALLED THE FLATBED FOR THEM, AND THEY SAID THERE WAS AN ELECTRICAL SHORT IN THE FUEL PUMP WHICH THEY REPLACED. THE AUTOMATIC TRANSMISSION DID NOT SHIFT SMOOTHLY WHEN WE GOT IT BACK, AND THE DEALERSHIP SAID "IT PERFORMS AS DESIGNED". BUT, THIS IS AN AUTOMATIC 6 SPEED CHEVROLET TRANSMISSION IN A 2015 CHEVROLET 3500 SILVERADO WITH A 6.0 GASOLINE ENGINE. THE TRANSMISSION DRAGS FROM 5TH GEAR AND THEN DRAGS IN 6TH GEAR. I HAVE TO LET OFF THE GAS PEDAL FOR THE TRANSMISSION TO SHIFT. IF I LET IT DRAG OUT, IT USES FUEL AND SOUNDS LIKE I AM STUCK IN GEAR. WE HAVE TAKEN IT TO 3 DIFFERENT CHEVROLET DEALERSHIPS, AND THEY SAY SOMETHING IS WRONG BUT WE CAN'T TAKE IT APART TO FIX IT. THE SERVICE MANAGER SAID FOR ME TO DRIVE IT UNTIL THE TRANSMISSION "BLOWS UP BECAUSE IT IS UNDER WARRANTY". I TOOK IT TO A RELIABLE TRANSMISSION SHOP, BUT THEY WON'T TOUCH IT BECAUSE IT IS UNDER WARRANTY, BUT THEY SAID THAT THERE IS SOMETHING WRONG THAT IT DOES NOT SHIFT SMOOTHLY INTO ALL 6 GEARS. IT ONLY HAS 3600 MILES. WE HAVE TO DRIVE IT ONCE A WEEK TO KEEP THE BATTERY CHARGED. I DON'T PULL OR HAUL ANYTHING WITH IT. THIS IS HAPPENING BOTH IN CITY DRIVING AND HIGHWAY DRIVING.

I FIND THE PUSH BUTTON CONTROLS ON THE STEERING WHEEL ARE TO SMALL FOR A WORKING DRIVER. WHEN WEARING GLOVES IT IS VERY DIFFICULT USING THE SMALL PUSH BUTTONS. THE BUTTONS THAT WERE USED ON THE PREVIOUS MODELS WERE MORE USER FRIENDLY.

SILVERADO 3500 HD TRUCK IS EQUIPPED WITH TOWING/CAMPER SIDE VIEW MIRRORS EQUIPPED WITH RED TURN SIGNALS EMBEDDED IN MIRROR GLASS. RED TURN SIGNAL LED'S IMPAIR VISION AT NIGHT, AND SHINE DIRECTLY INTO DRIVERS EYES, MAKING IT EXTREMELY DIFFICULT TO SEE OUTSIDE VEHICLE IN DIRECTION OF TURN. THE TURN SIGNAL LED'S ARE MANUFACTURED WITHOUT ANY SORT OF SHIELDING COATING IN MIRROR GLASS WHICH WOULD REDUCE THE BRIGHTNESS OF THE LED'S. ALSO THE MIRRORS ARE MOUNTED TO HIGH FOR AVERAGE HIGTH PEOPLE. TWO INCHES LOWER WOULD HELP A LOT FOR TURNING VISIBILITY.

I WAS DRIVING ON US HIGHWAY 12 GOING APPROX. 35 MPH WHEN THE REAR END DIFFERENTIAL LOCKUP AND CAUSED ME TO SLID OFF THE ROAD IN A TURN THAT ALSO HAD ICE WHILE TOWING A FIFTH WHEEL THE ACCIDENT CAUSED DAMAGE TO THE RIGHT FRONT FENDER AND THE RIGHT REAR AND RIGHT SIDE OF THE 8 FOOT BED ALONG WITH THE WINDSHIELD AND A FRONT DRIVE LINE FOR 4 WHEEL DRIVE I HAVE HAD MULTIPLE ISSUES WITH THE FRONT DRIVE LINE BREAKING UNDER NORMAL CONDITIONS AS WELL I ALSO HAVE VIDEO OF THE REAR END DIFFERENTIAL MOVING FROM SIDE TO SIDE TO SHOW THE MOVEMENT AND SHOW WHAT CAUSED THE REAR END TO LOCK UP IT HAD MOVED AN 1/4 OF AND INCH TO 1/2 INCH IN EITHER DIRECTION.

OUR ?CHECK TRAILER WIRING? MESSAGE FIRST APPEARED ON THE DIC ON JANUARY 5, 2016 ON CALIFORNIA HIGHWAY 12, NEAR FAIRFIELD, CA.0. WE STOPPED AND APPLIED DI-ELECTRIC GREASE TO THE 7 PIN PLUG. THE MESSAGE RE-APPEARED AND CLEARED ITSELF, INDICATING TRAILER CONNECTED. AT 7,380 MILES, CHECKED THE TRUCK AND FOUND NO PROBLEMS, AND ADVISED US OF GM'S TRAILER WIRING TSB, AND SUGGESTED THE PROBLEM WAS WITH THE TRAILER AND THAT WE PURCHASE A SPECIFIC POLLAK 7 PIN TRAILER END PLUG. THEY PROVIDED THE NAME OF A NEARBY TRUCK SHOP, WHO THAT THE SPECIFIED POLLAK PLUG. WE HEADED OVERNIGHT TO CHOWCHILLA, CA AND THE NEXT MORNING, REPLACED THE 7 PIN CONNECTOR WITH THE POLLAK PLUG, AND WE CLEANED AND CHECKED THE TRAILER GROUND AT THE KING PIN. WE LEFT CHOWCHILLA AND IN URBAN TRAFFIC, THE CHECK TRAILER WIRING MESSAGE WOULD APPEAR AS WE APPLIED THE TRUCK BRAKE AND THEN CLEAR ITSELF WITH TRAILER CONNECTED AS WE HEADED DOWN THE HIGHWAY OR FREEWAY. WE WENT THROUGH URBAN TRAFFIC IN PALMDALE AND LANCASTER, CA THAT SAME DAY, AND AT A STOP LIGHT ON LEVEL GROUND, WITH THE ?CHECK TRAILER WIRING MESSAGE APPEARING, I APPLIED THE MANUAL TRAILER BRAKES, AND TOOK MY FOOT OFF THE TRUCK BRAKES, AND THE TRAILER/TRUCK ROLLED AHEAD - NO BRAKES ON THE TRAILER. WE EXPERIENCE OCCASIONAL MESSAGE ON THE DASH INDICATING 'CHECK TRAILER WIRING'. WE ARE TOWING A FIFTH WHEEL TRAILER WEIGHING OVER 13,000 LBS. WE TOOK THE TRUCK TO A GM DEALER AND WERE TOLD OF A TSB REGARDING BRAKING ISSUES, AND WERE TOLD TO REPLACE THE 7 PIN PLUG WITH A 'POLLAK' BRAND. WE HAD AN RV DEALER CHECK OUR TRAILER BRAKES, AND SAID THEY WORK FINE. WE HAVE SPOKEN TO ANOTHER GM DEALER WHO INDICATED THAT THE NEW INTEGRATED BRAKE CONTROLLERS ARE ADVANCED AND WILL DETECT ANY ISSUES WITH OUR BRAKES, AND GIVE THE CHECK TRAILER WIRING MESSAGE. THE MESSAGE IS INTERMITTENT AND EVENTUALLY CLEARS ITSELF......UPDATED 02/10/16 *BF UPDATED 11/2/2017*JS UPDATED 06/20/18*JB

A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.

A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.

A WARNING MESSAGE COMES ON THE DASH TELLING THE DRIVER THERE IS A ISSUE WITH THE TRAILER BRAKES, OR WIRING SYSTEM. THE TRAILER BRAKES BECOME INOPERABLE WHEN THIS COMES ON. WE HAVE CONTACTED GM WITH THE ISSUE, BOTH AT THE DEALER LEVEL AND AT THE CORPORATE LEVEL; AND THEY INSIST IT IS A PROBLEM WITH OUR TRAILERS. THE SAME TRAILERS ARE USED WITH OLDER CHEVROLET TRUCKS WITHOUT INCIDENT. WE HAVE ALSO BEEN INFORMED BY GM THAT THE 2015 SILVERADO 2500'S ARE EQUIPPED WITH A MORE SENSITIVE TRAILERING SYSTEM. WHEN THE CONNECTION BECOMES WET DURING INCLEMENT WEATHER, OR THE TRUCK HITS A BUMP; AND THE CONNECTOR LOSES CONTACT MOMENTARILY THE MESSAGE WILL ILLUMINATE. RESULTING IN THE LOSS OF TRAILER BRAKES. THIS IS A SERIOUS SAFETY ISSUE.