2022 CHEVROLET SILVERADO 3500 Complaints

When shutting the vehicle off, I repeatedly get a “shift to park” error message. The truck will not shut down fully until this message goes away and can drain the battery. I have read this is a common Chevy problem in other models and others who I have talked to have the same issue. The local dealer wanted $170 just to scan it even though I feel they know the issue. The problem started right after the warrant expired and GM sent through a “software push notification” with no explanation what it was for. This feels too coincidental for me and GMs response was to take it to the dealer, not covered by warranty.

The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving 35 MPH with a trailer hitched to the vehicle, the trailer brake failed to respond on and off independently. Neither an independent mechanic nor a dealer was contacted. The trailer brake failure warning light was illuminated. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact associated the failure with N232414840 - Customer Satisfaction Program (Equipped with BRK APL CTRL FEATURE-INTEGRATED TRAILER BRAKE); however, the VIN was not included in the program. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. No assistance was provided. The approximate failure mileage was 50,000.

My steering feels loose and truck doesn't sways and wanders. It wasn't that way when I got it and I only put like 20000 miles on it. It shouldn't be having these issues. Other models 23-24 have a recall for this same issue.

Issue: Tailgate unlatches unexpectedly Erratic behavior consistent with electronic release switch malfunction I am reporting a safety concern involving the tailgate on my 2022 Chevrolet Silverado 3500 HD. The tailgate exhibits erratic behavior and has unlatched unexpectedly without user input. I can support this claim with documented video evidence I took while the vehicle was parked. This condition is consistent with the defect described in General Motors safety recall N232426400, which involves water intrusion into the tailgate exterior electronic release switch, potentially causing a short circuit and unintended tailgate opening. Although my vehicle is not included in the recall population based on VIN, it is the same model year, platform, and equipped with the same power-unlatching tailgate system. The failure mode I am experiencing matches the recall description exactly. I brought the vehicle to a dealership for diagnosis. The dealership acknowledged familiarity with this issue and indicated they have observed similar failures on other trucks outside the recall VIN population. However, because my VIN is not included in the recall, I was told the repair would not be covered. General Motors offered only minimal goodwill assistance, and I was required to pay for the repair. This condition presents a safety risk, as an unlatched tailgate can allow cargo to exit the vehicle and create a roadway hazard, increasing the risk of a crash. I am submitting this complaint because the defect appears to extend beyond the currently identified VIN population, and I believe additional vehicles may be affected.

The contact owns a 2022 Chevrolet Silverado 3500. While at a stoplight the transmission malfunctioned and the vehicle failed to drive forward or reverse. After restarting the vehicle, the vehicle was reversed into a nearby service station. The vehicle was later towed to the local auto repair shop, which replaced the brake actuator and the brake pads. Shortly after retrieving the vehicle, the failure had reoccurred, and the brakes seized. The vehicle was towed to a local transmission service center. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V797000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,000.

I never was contacted by GM that a recall was made for my truck, by email or mail. The last two extended warranty 111k miles or May 7, 2029) repairs made by the dealer, the repair paperwork order states a “ Recall” exists but the dealer elects not to perform the repairs @ 44k miles. Recall: Perform Factory Recall 212349710 ECM Fastners missing or loose. I’ve searched cannot find this recall or any recalls.

The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that occasionally, while driving or while the vehicle was parked, the tailgate unintendedly opened. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The contact associated the failure with NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included. The approximate failure mileage was 52,000.

Rear window leaks severely causing electrical issues. This is a known issue for almost 10 years now with multiple TSB’s about this problem across this vehicle platform. The repair for this is over $1000 often times. This should be a recall. We the consumers should not be stuck footing this bill when GM is well aware that this window causes issues and refuses to make a fix to keep this from happening. Especially, seeing that it typically does not seem to happen during the warranty period of the vehicle. My vehicle is less than 3 years old but now over the mileage cutoff and I was just quoted 1000-1500 to repair this very well know issue. GM needs to be liable for this faulty design.

The braking system is very weak given the towing and load rating on the truck. Emergency stopping is at times questionable. It seems there is almost no braking from the front axle of the truck. In 80000 miles the front brakes are still over 75% pad left with the rear brakes now being on the second set. I have had the dealership Chevrolet of Canton look into this and they tell me that is how this trick is designed to work. This is the first truck I have ever owned that used the rear brakes more 4 times faster than the front brakes. This is an issue that GM needs to look into.

The brakes really seem to be lacking stopping power unloaded and especially while towing a 30' gooseneck loaded. I even have the brake controller set to 10 and it really takes awhile to stop. I have to deliberately leave even more room in front of me to make sure I can stop.