2015 CHEVROLET SUBURBAN Complaints

ON VERY RANDOM BUT NUMEROUS OCCASIONS BEGINNING YEARS AGO, THE LIFTGATE WILL IT WILL CLOSE ON ITS OWN OR IT WILL NOT OPEN AT ALL. THE LIFTGATE IS EITHER OPENED REMOTELY BY KEY FOB, INTERIOR BUTTON OR BY USING THE BUTTON ON THE LIFTGATE HANDLE. AS THE LIFTGATE OPENS TO IT'S OPEN POSITION, IT HAS ON SOME OCCASIONS SOUNDED THE WARNING SIGNAL INDICATING THE LIFTGATE IS CLOSING WHILE LOADING OR UNLOADING ITEMS AND ON OTHER OCCASIONS THE LIFTGATE AUTOMATICALLY CLOSES ON ITS OWN, VERY ABRUPTLY, WITHOUT ANY WARNING SIGNAL. BOTH TYPES OF INSTANCES HAVE OCCURRED WHILE BEING UNDER THE LIFTGATE CAUSING ME TO BE STRUCK AND HURT. RECENTLY (AUG '20), IT OCCURRED WHILE HAVING MY TIRE CHANGED BY A SERVICE PROVIDER WHO WAS ALSO STRUCK. I HAVE LOOKED INTO THIS CONCERN ONLINE AND HAVE NOTICED QUITE A FEW COMPLAINTS BY 2015 GM OWNERS OVER THIS SAME ISSUE. I ALSO FOUND THAT THERE WERE 17 BULLETINS IN 18 MONTHS FROM APRIL 2014- OCT 2015 REGARDING LIFTGATE ISSUES FOR THIS SAME YEAR MODEL, INCLUDING A RECALL THAT WAS MENTIONED ON A GM FORUM (RECALL #14300????). THIS IS A TRAGEDY WAITING TO HAPPEN TO SOMEONE IF IT HASN'T ALREADY! THE LIFTGATE IS VERY HEAVY AND THE FIRST TIME IT FELL ON ME, IT DID LEAVE ABRASIONS AND CONTUSIONS. I WAS 125 LBS. SOMEONE HALF MY WEIGHT WOULD NEVER WITHSTAND THAT IMPACT! I WOULD NEVER HAVE ANYONE ELSE GO NEAR THIS LIFTGATE TO LOAD/UNLOAD MY VEHICLE AS IT IS A SERIOUS LIABILITY! PLEASE DO SOMETHING ABOUT THIS! ALL OCCURRENCES OBVIOUSLY HAPPENED WHILE THE VEHICLE WAS STATIONERY, AT TIMES WITH THE CAR IDOLING IN THE PARKED POSITION BUT MOSTLY AFTER THE ENGINE WAS TURNED OFF. THE GROUND LEVEL DIDN'T SEEM TO AFFECT IT ONE WAY OR ANOTHER. IT HAS HAPPENED ON FLAT GROUND AND ON A SLOPES DRIVEWAY. ***PLEASE NOTE I HAVE 2 VIDEOS FROM THE MOST RECENT OCCURRENCE (9/20/20) THAT I AM NOT ABLE TO ATTACH BUT WILL PROVIDE.IF NECESSARY***

VEHICLE SENSORS AND WARNING LIGHTS ILLUMINATED WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. PULLED CAR OFF AT NEAREST EXIT AND TURNED IGNITION OFF. COULD NOT RE-START VEHICLE FOR 10 MIN. FINALLY CAR STARTED, DROVE IT TO DEALER, THEY SAID IT WAS A LOOSE GROUND CABLE & TIGHTENED CONNECTION. 3 MONTHS LATER VEHICLE CAUGHT FIRE WHILE IN MOTION GOING 25MPH ON STREET. BURNED CABLES COMING OFF BATTERY TERMINAL. GM CEASED INVESTIGATION DUE TO THE BATTERY IN VEHICLE WAS NOT THE ORIGINAL FACTORY BATTERY.

AFTER RECENTLY PURCHASING A USED 2015 GM VEHICLE FROM A NON-GM DEALERSHIP, I MADE A SERVICE APPOINTMENT WITH A LOCAL AUTHORIZED GM SERVICE SHOP TO HAVE THREE OUTSTANDING SAFETY RECALL ISSUES ADDRESSED. MY APPOINTMENT WAS FOR 7:30 AM ON 8/25/2020 AND I BROUGHT MY VEHICLE TO THE SHOP IN THE MORNING OF 8/25. AFTER 4:30 PM I RETURNED TO RETRIEVE MY VEHICLE, AND THE SERVICE SHOP HAD NOT EVEN BROUGHT IT IN TO LOL AT THE ISSUES. NO WORK HAD BEEN PERFORMED, DESPITE THE SERVICE DEPARTMENT HAVING MY VEHICLE IN THEIR POSSESSION NOT ONLY DURING THE TIMEFRAME SPECIFICALLY SCHEDULED FOR THEM TO PERFORM THIS SERVICE, BUT THE ENTIRE REMAINDER OF THE WORK DAY. THE SAFETY RECALL ISSUES REMAIN UNRESOLVED.

2015 CHEVY SUBURBAN. STARTING MY CAR THE MORNING OF 19 AUG 20 I FOUND IT ODD THAT IT STRUGGLED TO START. ARRIVED AT WORK AND NOTICED A STRONG FUEL SMELL, DIDN'T THINK MUCH OF IT, MAYBE THE CAR NEXT TO ME. I LEAVE WORK, AND IT STRUGGLED AGAIN. THOUGHT I SHOULD LOOK A LITTLE WHEN I GOT HOME. WHEN I ARRIVED IT SMELLED STRONGLY OF FUEL AGAIN. UPON THE INSPECTION OF MY VEHICLE, I FOUND THE FUEL LEAK. THE FUEL TANK IS COMPLETELY SOAKED IN GASOLINE. I TAKE IT TO MY TRUSTED MECHANIC TO HAVE A BETTER LOOK AND HE INFORMED I HAVE TO REPLACE THE HOSE IN THE FUEL LINE ABOVE THE GAS TANK BETWEEN WERE THE TWO DOORS MEET. PART NO. 23248011. IT WAS STATIONARY WHEN I SUSPECTED SOMETHING BUT EVIDENCE SUGGEST THE LINE WAS RUBBED AGAINST OTHER COMPONENTS IN THE UNDERCARRIAGE AND DAMAGED THE FUEL SYSTEM WHILE IN MOTION. PROBABLY FROM THE OTHER COMPLAINT I'M ABOUT TO PUT IN ABOUT THE DREADED HIGHWAY VIBRATION BETWEEN 75-80 MPH. AND THAT'S NOT SPEEDING, THERE ARE HIGHWAYS IN TEXAS UP TO 85MPH AND TOLLWAYS AT 75MPH. A LITTLE INCONVENIENCE OF VIBRATION ISN'T MUCH OF A CONCERN. AT FIRST. FUEL HOWEVER IS A MAJOR SAFETY CONCERN. THIS NEEDS TO BE ADDRESSED.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT HIS VEHICLE BOUNCED UP AND DOWN WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE STRUTS WERE WORN AND NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH ADAMS BUICK GMC INC (1017 BEREA RD, RICHMOND, KY 40475) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

A/C HAS BEEN OUT FOR OVER 2 YEARS. BOUGHT THIS PIECE OF CRAP IN 2016 AND A/C HAS ONLY WORKED FOR 1 YEAR. CAN NOT AFFORD REPAIRS DUE TO HAVING 2 KIDS IN COLLEGE AND STILL TRYING TO LIVE IN CA. I HAVE A 2009 DODGE DURANGO THAT WORKS PERFECTLY!!!!! A/C HAD NEVER GIVEN ME ANY PROBLEMS. CALLED CHEVROLET SEVERAL TIMES TO HAVE THIS FIXED AND NO HELP AT ALL FROM THE DEALER!!! WILL NEVER BUY A CHEVROLET AGAIN IN MY LIFE!!!!!

THE STEERING WHEEL LOOSES POWER AND GETS STIFF FOR ABOUT 1-2 SECONDS WHEN IM IN PARK AND PUT IT ON DRIVE AND WHEM I START TO GO REVERSE

2015-2017 CHEVY SUBURBAN, CRACKED COMBINATION TRANSMISSION FLUID OIL AND AC CONDENSER COOLERS. THESE VEHICLES HAVE A COMMON CONDITION WHERE THERMAL CYCLING ON THE COMBINATION TRANSMISSION FLUID OIL AND AC CONDENSER COOLERS CAN CREATE A CRACK, ALLOWING AC REFRIGERANT TO ESCAPE AND SUBSEQUENTLY DEACTIVATING THE VEHICLE'S AIR CONDITIONING SYSTEM WHICH COULD IMPACT TRANSMISSION, WHICH COULD BE POTENTIAL SAFETY HAZARD IF OCCURRED WHILE DRIVING, IN WHICH CASE HAS HAPPENED TO OUR VEHICLE WHILE IT WAS BEING OPERATED ON HIGHWAY AT SPEED OF 70 MPH. PER GM, THE WARRANTY FOR THIS CONDITION WAS EXTENDED TO FIVE (5) YEARS OR 60,000 MILES, HOWEVER FOR MOST VEHICLES THE WARRANTY WENT INTO EFFECT A YEAR BEFORE SOME VEHICLES MAY HAVE BEEN SOLD, IN OUR CASE IT WAS ACTIVATED IN 4/2019. THIS BEING A COMMON ISSUE WITH THIS VEHICLE, GM HAS NEVER ISSUED A SPECIFIC RECALL TO ADDRESS THE PROBLEM. HOW CAN I REQUEST THIS MATTER BE INVESTIGATED AND A RECALL ISSUED TO ADDRESS THE PROBLEM. *TR

THE ELECTRONIC SUSPENSION STRUTS HAVE GONE OUT FOR THE SECOND TIME. THIS SEEMS TO BE A VERY COMMON PROBLEM ON THESE VEHICLES. THE FIRST TIME IT HAPPENED WAS IN 2017. IT HAS HAPPENED AGAIN 2 YEARS LATER. THE VEHICLE IS A 2015. MANY PEOPLE ARE HAVING THIS PROBLEM ACCORDING TO THE DEALERSHIP AND THE REPAIR SHOP. *TR

MY AC CONDENSER HAS A LEAK. GM ISSUED A SPECIAL RECALL IF THE OWNER REPORTED IT WITHIN 60,000 MILES. I WASN'T LUCKY ENOUGH FOR MY AC TO FAIL WITHIN THAT PERIOD NOR WAS I NOTIFIED THAT THE CONDENSER WAS A MANUFACTURE DEFECT. GM WILL NOT FIX MY AC CONDENSER UNLESS I PAY OUT OF POCKET $1000. *TR