2015 CHEVROLET SUBURBAN Complaints

LEAK IN AC COOLANT LINE 1K MILES OVER BUMPER TO BUMPER WARRANTY. MY OWN FAULT FOR NOT PURCHASING THE EXTENDED WARRANTY

BRAKE PUMP ASSIST WHILE BACKING UP IN A PARKING LOT AND ALMOST STRUCK ANOTHER VEHICLE. VEHICLE BRAKES OPERATED NORMALLY GOING HOME AND FAILED AGAIN WHILE BACKING INTO MY GARAGE. I HAD TO APPLY HEAVY PRESSURE WHILE BRAKING BOTH TIMES. ONLY 65K MILES

THE SERVICE SUSPENSION LIGHT CAM ON AND THE DEALER STATED I NEEDED ALL NEW ELECTROMAGNETIC STRUCTS AT A COST OF 4K. I ALSO KNOW 2 OTHER PEOPLE WHO HAVE THE SAME YEAR OF VEHICLE THAT THIS HAS HAPPENED TO.

I HAVE AND MANY INSTANTS OF NOT BEING ABLE TO STOP IN TIME OR PUSH DOWN AS HARD AS I CAN FOR BRAKES TO WORK. FELT LIKE NOTHING WORKED. SCARED THE HELL OUT OF ME. DRIVING A SUBURBAN ANY NO BRAKES REALLY COULD HURT OR KILL SOMEONE. NOT SAFE. I BROUGHT IN TO THE SUBURBAN DEALER WHERE I BOUGHT IT. THEY REPLACED THE BRAKE VACUUM PUMP. THIS SHOULD NOT HAVE HAPPENED THIS EARLY TO BE REPLACED! THIS HAPPENED TO ME SEVERAL TIMES IN CITIES STREETS WHERE I LITERALLY KEPT PUMPING THE BRAKES TO STOP. IT IS A HELPLESS FEELING I HAVE THE BILL THAT I PAID FOR THIS ERVICE TO HAVE THE BRAKE PUMP REPLACED. VERY EXPENSE

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO STONEBRIAR CHEVROLET (9950 T-121, FRISCO, TX 75035, 214-446-7880) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,768.

THE BRAKES TEMPORARILY FAIL WHEN APPLYING THE BRAKE PEDAL. THE FAILURE IS MOMENTARILY AND HAPPENS WHEN THE VEHICLE IS AT A COMPETE STOP AS WELL AS AT HIGHER SPEEDS. THE BRAKE PEDAL IS SOFT WITH LITTLE TO NO RESISTANCE AND WILL GO TO THE FLOOR AND THEN IT WILL IMMEDIATELY PRESSURIZE AND IT FEELS LIKE THE ANTILOCK BRAKES ARE ACTUATING. THIS HAS HAPPENED MULTIPLE TIMES IN A DRIVE THRU AND ALSO WHEN APPROACHING A STOP AT HIGHER SPEEDS. HAVE HAD THE BRAKE SYSTEM INSPECTED TWICE AND NO PROBLEMS CAN BE FOUND.

I LOOSE BRAKING WHEN GOING SLOW IN REVERSE. THE BREAK PEDDLE BECOMES HARD AND THE VEHICLE WILL NOT STOP. THIS HAS HAPPENED MANY TIMES AND ONLY IN REVERSE. THE DEALER SAID IT IS A KNOWN PROBLEM BUT WANTS $850.00 TO REPLACE THE BOOSTER. THEY SAID GM MAY REIMBURSE ME SOMETIME IN THE FUTURE. I DO NOT HAVE $850.00 AND SHOULD NOT HAVE THIS PROBLEM WITH A VEHICLE WITH LESS THE 60,000 MILES ON IT.

OUR VEHICLE DID NOT BRAKE PROPERLY ON SEVERAL OCCASIONS. LUCKILY MY WIFE WAS ABLE TO HIT THE EMERGENCY BRAKE SO SHE DIDN'T GO THROUGH THE FRONT OF HER WORK. THE GARAGE ENDED UP REPLACING THE VACUUM PUMP AS IT WAS FAILING.

WHEN DRIVING AT LOW SPEEDS, I.E. IN ROLLING TRAFFIC, OR IN LINE AT A DRIVE UP WINDOW OR CAR WASH, ALL BRAKE POWER IS LOST. ONLY WAY TO GET IT BACK IS TO GET RPM'S BACK UP HIGH AGAIN. SEEMS TO STRENGTHEN THE VACUUM BACK TO NORMAL. I WOULD HAVE TO PUT THE TRUCK IN NEUTRAL AND HIT GAS, THEN GO BACK TO DRIVE, AND BRAKES WOULD WORK WELL AGAIN. WITHIN ANOTHER HIT OR TWO OF THE BRAKES, PROBLEM WILL COME BACK. IT HAS HAPPENED OVER THE LAST 2+ YEARS, MANY MANY TIMES. AT LEAST 25-30 TIMES.

ON THREE (3) OCCASIONS, OVER A PERIOD FO A FEW WEEKS, AT LOW SPEEDS OR WHEN STOPPED, THE VEHICLE HAS DEMONSTRATED DEGRADED STOPPING POWER WHILE THE BRAKE PEDAL SEEMED VERY DIFFICULT TO DEPRESS. AFTER THE FINAL OCCASION, WHICH NARROWLY AVERTED A LOW SPEED COLLISION, AN INSTRUMENT PANEL ANNUNCIATOR WARNING TO SERVICE BRAKE ASSIST WAS DISPLAYED. THE VEHICLE HAS NOT BEEN USED SUBSEQUENTLY. IF THIS REPORT WAS SUBMITTED MULTIPLE TIMES, IT WAS BECAUSE IT APPEARED TO BE REJECTED, CITING "AN ERROR OCCURRED WHILE PROCESSING YOUR REQUEST." "REFERENCE #30.CD896783.1543450729.60A7C40"