2015 CHEVROLET SUBURBAN Complaints

FRONT & REAR OF CAR SHAKES LIKE A DUMP TRUCK. HAD INSPECTION DONE AT A LOCAL SHOP, SINCE GM DEALER FOUND NOTHING. THE SWAY BAR FRAME BRACKETS ARE COMING LOOSE CAUSING EXCESSIVE VIBRATION & RATTLING. THE TRUCK ALSO HANDLES VERY POORLY, ALONG WITH THE COMFORT OF RIDE. GM IS AWARE OF THE PROBLEM SINCE THERE ARE SO MANY VEHICLES WITH THIS SAME PROBLEM. THEY WANT US TO PAY FOR ANOTHER INSPECTION TO DETERMINE IF THEY WILL DO ANYTHING. THEY WILL NOT DISCUSS THE REPAIR OR THE COST ASSOCIATED WITH THE REPAIR IF THEY DEEM IT A NEEDED REPAIR. THE TSB # IS 15-NA-082, YET THEY CLAIM THAT THIS IS NOT A GOOD NUMBER. SEARCHING THE NET REVEALS THERE ARE MANY AFFECTED VEHICLES BUILT FROM 2009 TO 2017 WITH THE AFFECTED PROBLEM.

ALL OF THE WINDOW PILLARS HAVE BROKEN AND/OR COME LOOSE, DUES TO A MANUFACTURING PROBLEM WITH THE CLIPS USED. THE ROOF RACK RAIL ALSO FLIES UP WHILE YOUR DRIVING AND SMACKS THE ROOF BECAUSE OF THE FAULTY CLIPS. I ALSO NOTICED A WATER LEAK ON THE HEADLINER (SEE ATTACHED PICTURE) AFTER IT HAD RAINED ONE DAY. MY SUBURBAN WAS PARKED OUTSIDE AND I NOTICED THE LEAK WHEN I GOT INTO THE CAR. MY SEAT BELTS WERE ALSO WET FROM THE LEAK. THIS SEEMS TO BE A COMMON OCCURRENCE AND ISSUE WITH OTHER 2015 SUBURBAN OWNERS AND IS A SAFETY HAZARD, ESPECIALLY IF THE WIRING SITS IN THE WATER. I HAD TAKEN IT IN TO A CHEVY DEALER TO GET IT CHECKED OUT, BUT I WILL HAVE TO PAY TO REPLACE EVERYTHING NEEDED. IF THESE ISSUES ARE MANUFACTURING ERRORS AND SUCH A COMMON OCCURRENCE, WHY SHOULD I HAVE TO PAY TO FIX THEM? AND MORE IMPORTANTLY, WHY IS THERE NO RECALL ON THEM?

WHEN TRAVELING AT INTERSTATE HIGHWAY SPEEDS VEHICLE HAD SHAKING, SHIMMYING, VIBRATION AND BUFFETING AS WELL AS LOUD HUM AND WIND NOISE CAUSING NAUSEA RESULTING IN NAUSEA AND DIZZINESS TO THE DRIVER. THIS WAS WORSE ON NEW MACADAM AND ON GROOVED HIGHWAY BUT OCCURRED INTERMITTENTLY ON OTHER SURFACES, I JUST PURCHASED THIS VEHICLE USED AND IT IS CERTIFIED. I WAS UNAWARE THAT THIS IS A COMMON ISSUE AND UNDERSTAND NOW THAT THERE IS NO RECALL TO FIX THIS AND THAT GM HAS NOT FOUND A PERMANENT SOLUTION TO THE PROBLEM. THE VEHICLE WAS ALSO EXHAUSTING TO DRIVE ON THE HIGHWAY BECAUSE OF THE AFOREMENTIONED ISSUES.

WE NOTICED A STRONG FUEL SMELL FROM OUR VEHICLE. WHEN WE MOVED IT WE NOTICED A PUDDLE BELOW THE DRIVERS DOOR AND REAR DOOR. UPON INSPECTION IT APPEARED TO BE A CONSISTENT DRIP OF FUEL. OUR DEALER REPORTS THAT THERE IS A BREAK IN THE PRESSURIZED FUEL LINE WHICH IS LOCATED ABOVE THE GAS TANK. FROM OUR REVIEW OF INTERNET COMPLAINTS FROM OTHER OWNERS, THIS APPEARS TO BE A PRODUCT DEFECT IN THE 2015 SUBURBAN.

HAVE A 2015 SUBURBAN AND FUEL IS LEAKING FROM TOP OF TANK AND TRYING TO SEE IF THERE IS A RECALL ON THE CLAMPS BECAUSE I READ SOMETHING ABOUT VENT LINE CLAMP RECALL

ONSTAR GPS FAILED TO LOCATE MY VEHICLE WHEN REPORTING AN ACCIDENT I WAS INVOLVED IN 5/4/2018. THE GPS ANTENNA IS THE FAILING COMPONENT. THIS HAS BEEN IDENTIFIED IN GM SERVICE BULLETIN 15155. UNDER THIS BULLETIN OWNERS WHERE SUPPOSED TO BE NOTIFIED OF THE ISSUE, I WAS NOT. GM WILL NOT HONOR THE REPAIR BECAUSE THE BULLETIN EXPIRED. IF THIS ACCIDENT WAS MAJOR AND I HAD NOT BEEN ABLE TO RELAY MY LOCATION EMERGENCY SERVICES WOULD NOT HAVE BEEN ABLE TO RENDER CARE. THE FAILURE OF THIS SAFETY PRODUCT AND MONITORING SERVICE SHOULD BE CORRECTED BY GM.

YESTERDAY AFTER BOUNCING ALL OVER THE ROAD FOR MONTHS AND TO THE POINT OF BEING UNSAFE TO DRIVE I TOOK THE SUV TO THE DEALERSHIP ONLY TO BE TOLD I NEED 2 NEW SHOCKS ON THE FRONT END ($2,000). WHEN YOU SPEND OVER $70K ON AN SUV AND JUST A FEW YEARS LATER YOU NEED NEW SHOCKS MEANS CLEARLY SOMETHING IS SERIOUSLY WRONG WITH THE VEHICLE. AFTER LOOKING AROUND I WAS CORRECT IT IS DUE TO A FAILED MAGNETIC RIDE SYSTEM WHICH CHEVY IS AWARE OF AND CHOOSING TO DO NOTHING. SHAME ON CHEVY FOR DOING NOTHING AND IGNORING THE IMPACT TO THE CUSTOMER. THIS WILL BE THE LAST CHEVY I EVER BUY. AT LEAST SOME COMPENSATION WOULD BE GREAT BUT THE DEALERSHIP DOING THE WORK SAID NO SINCE CHEVY DOES NOT RECOGNIZE THE DEFECT.

BRAKES SUDDENLY STOPPED WORKING OR VERY HARD PEDAL. ALMOST CRASHED INTO A WALL.

NOISE AND CLUNKING FEEL IN STEERING WHEEL WHEN TURNING AT SLOWER SPEEDS. THIS HAS NOW OCCURRED TWICE. FIRST REPAIR WAS AT 19627 MILES AND AGAIN AT 29906. THIS HAD ALSO HAPPENED ON OUR PREVIOUS SUBURBAN. THIS APPEARS TO BE A LATENT DEFECT IN THE GM DESIGN. LOSS OF STEERING CAN OCCUR.

MY VEHICLE HAS EXHIBITED A KNOCKING NOISE ON THE LEFT DRIVER SIDE TIRE, PROBLEMS WITH VIBRATION AT HIGH SPEEDS, ENGINE LIGHT COMING ON IF DRIVING HIGHWAY SPEEDS, BRAKE ISSUES, BRAKES BECOME STIFF AND WILL NOT STOP VEHICLE WHATSOEVER! AT BOTH THIS HAPPENED TWICE WHILE MY CAR WAS IN MOTION NEARLY KILLING ME AND MY KIDS!!! AIR CONDITIONING ISSUES AS WELL. BLOWS HOT AIR UNTIL YOU PLAY WITH BOTTOMS.