2015 CHEVROLET SUBURBAN Complaints

A/C STOPPED COOLING. REPAIR SHOP IDENTIFIED IT AS A LEAKING CONDENSER. REPAIR SHOP WAS UNSUCCESSFUL IN FINDING REPLACEMENT PART AT LOCAL AUTO PARTS DEALERS (E.G., ADVANCED AUTO, ETC.) AND WAS TOLD THAT LOCAL CHEVY DEALERSHIP HAD PURCHASED ENTIRE STOCK OF RESPECTIVE A/C CONDENSERS AND THAT PARTS WERE BACKORDERED. AFTER CALLING LOCAL CHEVY DEALER, THEY WERE FAMILIAR WITH ISSUE AND SAID THEY "WOULDN'T BE SURPRISED IF THERE WAS A RECALL" BECAUSE THEY WERE SEEING A LOT OF THESE ISSUES. WHEN I TOOK THE CAR TO GET REPAIRED THE SERVICE REP SAID, "I HOPE CUSTOMERS ARE REIMBURSED FOR THESE REPAIRS." THERE SEEMS TO BE A SYSTEMIC PROBLEM WITH THESE CONDENSERS AND CHEVY IS AWARE OF IT, AT LEAST THEIR SERVICE DEPARTMENTS ARE. I WOULD APPRECIATE A RECALL BEING ISSUED AND REIMBURSEMENT OF MY $942.63.

AT 48,000 MILES, THE AC CONDENSER HAS CRACKED, AND THE DEALER HAS TOLD US THIS IS A MANUFACTURER'S PROBLEM. THE REPLACEMENT PART IS ON NATIONAL BACKORDER, AND WE HAVE WAITED 5 WEEKS FOR THE REPLACEMENT PART TO COME IN. NIETHER THE DEALER OR GM CAN TELL US WHEN THE REPLACEMENT PART WILL ARRIVE. I HAVE FILED A COMPLAINT WITH GM, AND THE CASE NO. IS 8-3029151511.

BRAKES STOPPED WORKING . FIRST TIME IT HAPPENED I THOUGHT IT WAS MY IMAGINATION AS I WAS IN A PARKING LOT GOING EXTREMELY SLOW. NEXT DAY IT HAPPENED WHEN BACKING OUT OF MY DRIVEWAY. HAD TO PRESS BRAKES EXTREMELY HARD AND IT ROLLED TO A STOP AS IT HIT CURB ON OTHER SIDE OF ROAD. TOOK IT TO DEALER AND THEY REPLACE THE VACUUM BOOSTER WHICH HAD FAILED AT APROX. 50,000 MILES. NOT COVERED UNDER WARRANTY. EVERY OTHER PART OF BRAKES BESIDES NORMAL WEAR AND TEAR IS COVERED. I WAS LUCKY IT HAPPENED IN MY DRIVEWAY AND NOT WHILE DRIVING AT HIGHER SPEEDS IN TRAFFIC. I HAVE ADDITIONAL COMPLAINTS ABOUT THIS VEHICHLE. THE CLIPS HOLDING DRIVERS SEAT HAD TO BE REPLACED AT 40,000 MILES BECAUSE SEAT WAS SLIDING FROM SIDE TO SIDE. THEY ARE ALL READY LOOSE AGAIN AT 60,000 MILES ALTHOUGH NOT AS BAD AS FIRST TIME. MY AC CONDENSER WENT OUT AT 62,000 MILES. IT HAS BEEN ON NATIONAL BACKORDER FOR 7 WEEKS AND I AM STILL WAITING. THE CAR SHAKES ON THE INTERSTATE AT APROX 70 -75 MILES PER HOUR. THE DEALERSHIP HAS BALANCED THE TIRES AND THIS HAS NOT FIXED PROBLEM. AFTER DRIVING ON INTERSTATE AT HIGH SPEEDS FOR EXTENDED PERIOD OF TIME, WHEN STOPPING THE CAR IDLES VERY ROUGH AND HAS EVEN CUT OFF. THE DEALERSHIP RAN A FUEL INDUCTION SERVICE. WILL SEE IF IT WORKS WHEN I GET IT BACK AFTER THEY REPLACE AC CONDENSER. THE CAR SHIFTS HORRIBLY, ESPECIALLY WHEN GOING SLOW. WAS TOLD THAT IS A PROBLEM WITH THE FUEL EFFICIENT SHIFTING AND THERE IS NO REPAIR...JUST TO MANUALLY SHIFT. ALSO, THE HOOD OF THE CAR HAS TINY RUST SPOTS COMING THROUGH THE PAINT ALL OVER IT.

HAVE BEEN WAITING ON AC CONDENSER FOR 7 WEEKS WITH NO IDEA HOW MUCH LONGER IT WILL BE.

A/C COMPRESSOR FROZE AND THUS BROKE THE BELT. I WAS DRIVING WHEN THE A/C WENT OUT. IT WAS ABOUT 95 DEGREES OUT THAT DAY. BOTH HAD TO BE REPLACED.

2015 CHEVY SUBURBAN SHAKES UNCONTROLLABLY STARTING AT 50 MPH. PEAK OF SHAKING AT 77 MPH. INCREASED WEIGHT SEEMS TO INCREASE EFFECT SUCH AS FULL TANK VS LOW. VEHICLE IS IN MOTION.

STEERING WHEEL RANDOMLY LOCKS UP WHEN MAKING A TURN FROM STOP OR LOW SPEED AND NUMEROUS ERROR LIGHTS FLASH WITH STABILITRAK TURNING ON AND OFF RANDOMLY.

TL* THE CONTACT OWNS A 2015 CHEVROLET SURBURBAN. WHILE THE VEHICLE WAS STATIONARY, THE AIR CONDITIONING SYSTEM FAILED. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY CONDENSOR. THE DEALER WAS CONTACTED AT SUBURBAN CHEVROLET IN EDEN PRARIE, MINNESOTA, BUT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CALL WAS FORWARDED TO NHTSA. THE FAILURE MILEAGE WAS 56,000.

BOUGHT A USED 2015 SUBURBAN NOTICED A VIBRATION YOU CAN HEAR AND FEEL BETWEEN 40-60 MPH. TRIED TO GET IT FIXED BUT NO ONE KNOWS WHAT IS CAUSING IT ON 4TH VISIT TO GET IT FIXED RIGHT NOW HAVE HAD IT FOR 3 WEEKS TRIED TO GET DEALER TO TAKE IT BACK AND THEY REFUSED AFTER FIXING BRAKE ROTORS. IT IS ALSO HAVING PROBLEMS DOWNSHIFTING. RANDOMLY. WILL DOWNSHIFT WHILE MAINTAINING SPEEDS OF 50-55 MPH TO 38 WITH NO WARNING WILL MAKE GRINDING NOISES AND AM UNABLE TO STEER OR BREAK. AFRAID MY FAMILY IS GOING TO GET REAR ENDED WHILE IT'S HAPPENING. CAN'T ACCELERATE OR DO ANYTHING WHILE IT'S HAPPENING. DO NOT FEEL SAFE DRIVING MY FAMILY IN THIS CAR BUT IT'S WHAT WE HAVE...

NATIONAL A/C CONDENSER BACKORDER: TODAY MARKS 21 DAYS WITHOUT AN A/C CONDENSER ON MY CAR. I HAVE A SMALL CHILD (15 MONTHS OLD) AND GM HAS NO IDEA WHEN AN A/C CONDENSER WILL BE AVAILABLE. I AM THE 6TH PERSON AT MY LOCAL DEALERSHIP TO NEED ONE, THE 3RD ONE AT A LOCAL AUTOMOTIVE GARAGE. GM SAYS THEY HAVE NOT HEARD OF THIS ISSUE BUT A SMALL GOOGLE SEARCH WILL SHOW THERE IS A VERY LARGE ISSUE ACROSS THE NATION, HENSE THE NATIONAL BACKORDER ON THE PART. I HAVE TRIED CALLING VARIOUS CHEVROLET DEALERSHIP TRYING TO LOCATE THIS PART.