2015 CHEVROLET TAHOE Complaints

RE:AC CONDENSER. IM WAITING NOW 5 WEEKS AND STILL NO PART DUE TO A NATIONAL BACK ORDER OF THIS FAULTY CONDENSER. AC STOPPED WORKING ON A ROAD TRIP WITH MY KIDS AND DOG LAST MONTH AND I NEED TO GET HOME. IT'S UNSAFE TO DRIVE IN 120 DEGREE WEATHER. THE DEALER TOLD ME A FEW WEEKS AGO 50K PEOPLE WERE WAITING FOR A REPLACEMENT. THE SPECIFIC PART IS FAULTY AND GM NEEDS TO BE HELD ACCOUNTABLE.

IN START OF SUMMER 2015 AT AC QUIT WORKING PUT FREON NOW IN HOT DAYS IT TAKES 15 TO 20 MIN BEFORE IT BLOWS COLD AIR

I HAVE 2015 CHEVY TAHOE THAT NEEDS A NEW AC CONDENSER. I HAVE READ HUNDREDS OF COMPLAINTS ONLINE REGARDING THIS ISSUE AND THE DEFECTIVE PART WHERE THE SEALS CRACK REQUIRING REPLACEMENT. ON TOP OF ALL THAT, ITS NOT COVERED UNDER WARRANTY AND THE PART IS BACK ORDERED UNTIL SEPTEMBER/OCTOBER 2017. SO NO AC IN THE SUMMER TIME. BRILLIANT. THIS SHOULD BE A RECALL. THE PART IS FAILING WITH NO FIXABLE ALTERNATIVE. PLEASE INVESTIGATE. THIS SHOULD NOT BE HAPPENING WITH 1 AND 2 YEAR OLD VEHICLES. THE DEALER IS CHARGING CLOSE TO $2000 TO REPLACE ON TOP OF ALL ELSE. PLEASE RESEARCH THE PROBLEM AND HOLD THEM ACCOUNTABLE.

A/C CONDENSER FAILED ON A 2 YEAR OLD CHEVROLET TAHOE. PART IS ON NATIONAL BACKORDER AS SO MANY PEOPLE ARE HAVING THE ISSUE. I WAS TOLD 1-2 WEEKS FOR THEM TO GET THE PART BUT IT HAS NOW BEEN 2 MONTHS WITH NO ETA AVAILABLE. HEAT INDEX HAS NOW REACHED 105-110 MULTIPLE DAYS IN HOUSTON AND IS DANGEROUS TO DRIVE THE VEHICLE WITH NO A/C IN THIS CONDITION. CHEVROLET CUSTOMER CARE HAS BEEN CONTACTED MULTIPLE TIMES AND WILL NOT PROVIDE RENTAL CAR, COMPENSATION, OR ANY SOLUTION TO THE ISSUE AND STATED THAT I AM NOT THE ONLY ONE WITH THE PROBLEM.

AC WENT OUT IN MID-MAY. DEALERSHIP STATES IT'S A CONDENSER ISSUE. NATIONAL BACK ORDER BECAUSE SO MANY HAVE HAD SAME ISSUES. BAD WELD ON PART AND OEM IS NOW OUT OF BUSINESS. BEEN WAITING FOR ALMOST 2 MONTHS FOR PART TO COME IN. VEHICLE OUT OF WARRANTY, GM RECOGNIZES ISSUE WITH PART BUT WILL NOT ISSUE RECALL. I DRIVE A TON FOR WORK (IN A SUIT) AND HAVE MY 3 YEAR OLD SON RIDING AT ALL OTHER TIMES. GM WILL NOT OFFER COURTESY VEHICLE AND WANTS TO STICK ME WITH $1200 BILL. THEY KNOW THERE'S A PROBLEM AND WILL DO NOTHING ABOUT IT.

TL* THE CONTACT OWNS A 2015 CHEVROLET TAHOE. WHILE DRIVING 70 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WITHOUT WARNING. WITH THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, THE DRIVER WAS ABLE TO DRIVE OFF THE HIGHWAY AND FINALLY STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER (RYDELL CHEVROLET IN NORTHRIDGE, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE BRAKE ASSIST FAILED. THE VACUUM PUMP AND THE BELT KIT WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATION WOULD BE CONDUCTED TO DETERMINE THE ACTUAL CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 51,871. UPDATED 09/20/17*LJ *CN

A NUMBER OF LAW ENFORCEMENT AGENCIES IN SOUTHERN ARIZONA ARE EXPERIENCING ONGOING PROBLEMS WITH 2011-2015 CHEVROLET TAHOE POLICE PURSUIT PACKAGES ON HIGH TEMPERATURE DAYS. THIS ISSUE MANIFESTS ITSELF IN TEMPERATURES ABOVE 100 DEGREES AND FREQUENTLY WHEN THE TAHOE IS ENGAGED IN A LEFT TURN MOVEMENT. THE TAHOE STUTTERS AND/OR STALLS, THE CHECK ENGINE LIGHT ACTIVATES, AND IF THE TAHOE WILL RESTART IT CONTINUOUSLY BACKFIRES, MISSES, AND WILL NOT RUN ABOVE 15MPH FOR A PERIOD. CHEVROLET HAS ACKNOWLEDGED THE ISSUE AND STATES THE SOLUTION IS A HIGH PRESSURE FUEL PUMP AND FUEL LINE WHICH IT DOES NOT HAVE IN STOCK. AT PRESENT, THE PIMA COUNTY SHERIFF'S DEPARTMENT HAS AT LEAST 10 VEHICLES OUT OF SERVICE FOR THIS ISSUE. ANOTHER LOCAL AGENCY, THE ORO VALLEY POLICE DEPARTMENT, HAS HALF OF ITS FLEET AFFECTED. OTHER AGENCIES EXPERIENCING THESE ISSUES INCLUDE THE PHOENIX POLICE DEPARTMENT, THE SCOTTSDALE POLICE DEPARTMENT, THE MESA POLICE DEPARTMENT, THE MARANA POLICE DEPARTMENT, AND THE MARICOPA COUNTY SHERIFF'S OFFICE. CHEVROLET HAS BEEN SLOW TO RESPOND TO THIS ISSUE WHICH DATES TO 2011. CHEVROLET'S STRATEGY APPEARS TO BE ONE OF PACIFYING LAW ENFORCEMENT AGENCIES UNTIL THE HOT SEASON IS OVER AND THEN THE PROBLEM IS IGNORED FOR ANOTHER YEAR. THIS ISSUE IS A SAFETY CONCERN FOR LAW ENFORCEMENT OFFICERS FACING THE RISK OF A STALLING VEHICLE WHILE TURNING LEFT IN THE FACE OF ONCOMING TRAFFIC. I HAVE PERSONALLY EXPERIENCED THIS ISSUE ON TWO OCCASIONS.

I GOT A MESSAGE ON MY MESSAGE CENTER TELLING ME THAT MY LEFT TURN SIGNAL HAD A FAILURE. IT WOULD START BLINKING FAST. I TOOK IT TO A PARTS STORE TO GET A BULB TO REPLACE UR BUT WAS TOLD THAT I WOULD HAVE TO TAKE IT TO THE DEALERSHIP. TOOK IT THERE AND WAS TOLD THAT THE SOCKET HAD MELTED AND THAT I WOULD HAVE TO REPLACE THE ASSEMBLY. I JUST READ WHERE OTHER OWNERS WHO HAVE CHEVROLET SAID EXPERIENCED THE SAME PROBLEM.

AC CONDENSER HAS A HOLE IN IT....STOPPED BLOWING COOL AIR WHEN I WENT OUT TO LUNCH..NO WARNING THAT ANYTHING WAS WRONG.....NO CONDENSERS TO BE HAD BY DEALERSHIP AND OUR REGULAR MECHANIC CAN'T GET ONE EITHER BECAUSE GM IS PURCHASING ALL OF THEM AS FAST AS THEY ARE PUT ON THE SHELF. BACK ORDER PROBLEM AND A NATION WIDE KNOWN ISSUE BY GM.....AND WE WERE TOLD IT WAS NOT A RECALL OR A WARRANTY COVERED ITEM. NOT COOL......WE LIVE IN TEXAS.....90 PLUS DEGRESS RIGHT NOW. PART CAN BE WELDED BUT DON'T KNOW IF THAT FIX WILL LAST....THIS SHOULD HAVE BEEN A RECALL ISSUE IF A NATION WIDE PROBLEM AND KNOWN PROBLEM.

OUR TAHOES AUTOMATIC LIFTGATE STOPPED WORKING. TOOK IT TO DEALERSHIP AND HAD IT CHECKED. THEIR RECORDS SHOWED THERE HAD BEEN A RECALL AND THAT THEY HAD ALREADY REPAIRED THE STRUT. THEY DID A DIAGNOSTIC AND SAID IT WASN'T THE STRUT/ ACTUATOR . HE SAID IT WAS THE MODULE AND THAT IT NEEDED REPLACED WITH AN ESTIMATE OF $750. WE ORDERED THE MODULE AND PUT IT IN AND IT DIDN'T FIX IT. AFTER REPLACING THAT THE TECHNICIAN SAID IT WAS THE MOTOR/LOCK NOT SHOWING ANY POWER, SO WE ORDERED THAT AND IT DIDN'T FIX THE PROBLEM EITHER. LAST WE REPLACED THE STRUT/ACTUATOR AND IT FIXED THE PROBLEM. THE DEALER WON'T ADMIT ANY WRONGDOING BUT WE DON'T FEEL THAT A RECALLED PROBLEM SHOULD HAVE COST US ANYTHING.