2016 CHEVROLET TRAVERSE Complaints

Air bag recall- stated(Direct Quote from notice): “An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants” With such recall the safety and lives of myself and passengers are at risk every time the vehicle is driven. Safety recall letter/notice has a date of June 2023, sent in a first class mail envelope with no postmark date. This letter was not received until until Saturday July 1st 2023. During the time from recall issue (May 10,2023) my family and I were at risk of death or serious injury everyday. This recall has been confirmed for our VIN number by GM, our dealership, and this website. There is no remedy(repair part) at this time and there is no timeline for it. GM is not providing a safe option for my family to be able to do our daily tasks. As well as the ability to attend a funeral out of state for a family patriarch without personal costs for their negligence in safety. Our dealership is at the mercy of GM to be able to provide a vehicle without a safety recall. This has put an undue hardship and burden on my family.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received a safety recall letter today for this vehicle stating that if not repaired, it could result in the death of the vehicle occupants… my wife and 3 daughters use this car daily for transportation and after contacting Chevrolet customer service and waiting on the phone for over 40min and speaking with multiple people, all they could tell me is they don’t know when they’ll be able to repair the vehicle and they have no other remedies available (replacement, reimbursement, rental, etc…). This is incredibly concerning as we don’t have another option right now, so according to GM, my only options are to risk the lives of my entire family every day for some indeterminate amount of time or I need to pay for a new vehicle until or unless GM eventually fixes the issue, or I just need to go without a vehicle now… This is completely unacceptable and needs attention immediately. I understand needing to wait or not know a timeline for minor recalls or non-life threatening issues, but it states right in the recall that it can result in death to the vehicle occupants (not even just the driver…). I need help ASAP and GM is unwilling to provide it.

Chevy said they have no idea when they will have a fix and no other suggestions on how to make sure I can have a safe car to drive back and forth to work.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.