2016 CHEVROLET TRAVERSE Complaints

SIDE DETECTION SYSTEM AND CROSS TRAFFIC WARNING SYSTEMS FAILED AT 58200 MILES ON 2016 TRAVERSE LTZ. WARNING MESSAGES APPEARED ON DIC TO HAVE THIS ISSUE SERVICED. THE MESSAGES APPEARED UPON STARTUP AND WHILE DRIVING. DEALER INDICTED DETECTION MODULES AND WIRING HARNESS MUST BE REPLACED DUE TO WATER INTRUSION AND CORROSION IN THE MODULE WIRING CONNECTION. HE INDICATED THIS WAS A WELL KNOWN GM ISSUE. REPAIR COST IS $1350.00 AND NOT COVERED BY WARRANTY. HE INDICATED SOME EARLIER MODELS HAVE BEEN REIMBURSED FOR REPAIR BUT SO FAR THE 2016 TRAVERSE IS NOT ON THE LIST. THIS IS AN IMPORTANT OPTIONAL SAFETY FEATURE THAT GM NEEDS TO RESOLVE ACROSS THE PRODUCT OFFERING. THE DESIGN IS POOR WITH THE MODULE MOUNTED INSIDE THE REAR BUMPER COVER SUBJECT TO ROAD SALT, WATER AND DEBRIS AND A POORLY SEALED WIRING CONNECTION.

WHEN TURNING AT SPEED - YOU CAN FEEL NOTICEABLE PLAY/LAG AS YOUR HOLDING THE STEERING WHEEL. AT SLOWER SPEED, THE WHEEL BECOMES SLIGHTLY HEAVIER TO TURN BUT REVERTS BACK AT TURN FROM COMPLETE STOP - WHEEL RETURN TO CENTER IS EXTREMELY DELAYED IF NONE AT ALL REQUIRING YOU TO BRING IT BACK TO CENTER. WHEN PARKING - ALMOST IF NOT TOTAL LOSS OF POWERS STEERING.

I GOT INTO MY CAR, SPECIFICALLY IN THE SEAT BEHIND THE PASSENGER. I ALWAYS SIT HERE, BECAUSE I HAVE TO CARE FOR MY 8 MONTH OLD DAUGHTER AND MY 4 YEAR OLD SON. WHILE ON THE HIGHWAY IN THE BUSY LANES OF CALIFORNIA, MY SEATBELT CLIPS OFF THE LATCH. AT THIS POINT WE'RE ABOUT 2 HOURS AWAY FROM HOME, AND THERE'S HEAVY TRAFFIC. I TRY MULTIPLE TIMES TO PUT THE SEATBELT BACK INTO ITS PLACE BUT IT WILL NOT CLIP ON. I CANNOT HOP TO THE FRONT SEAT OR JUMP OVER TO THE BACK DUE TO HAVING OUR SEATS DOWN FOR EXTRA SPACE FOR ITEMS THAT WE HAD BOUGHT. ASIDE FROM THIS, WE'RE STUCK IN BUMPER TO BUMPER TRAFFIC. NOTHING DIFFERENTLY WAS DONE THIS DAY. THERE WAS NO PULLING OR PLAYING AROUND WITH THE SEATBELT, IT JUST STOPPED WORKING ON ITS OWN. I WAS SCARED FOR MY SAFETY. ASIDE FROM MY SAFETY BEING AT RISK, I GOT HAVE GOTTEN IN TROUBLE WITH LAW ENFORCEMENT FOR NOT WEARING A SEATBELT. I'M WRITING THIS TO BRING TO YOUR ATTENTION THAT SEATBELT NEED TO BE CHECKED AND TAKEN MORE SERIOUSLY. I HAVE NEVER SEEN SOMETHING LIKE THIS HAPPEN. THIS IS EXTREMELY SCARY AND DANGEROUS. THE SEATBELT ON A CAR SEAT COULD HAVE BEEN THE ONE TO CLIP OFF, AND A CAR SEAT COULD HAVE FLIPPED OVER CAUSING INJURIES OR A SCARED ON A MINOR. THIS HAS TO BE TAKEN IN CONSIDERATION AND VERY SERIOUS. A SEATBELT IS VERY IMPORTANT AND MANDATORY.

I PURCHASED A 2016 CHEVY TRAVERSE LT NEW FROM THE DEALER. IT HAS APPROX. 80K MILES THAT ARE MOSTLY "HIGHWAY MILES". I BROUGHT MY TRAVERSE INTO THE DEALER ON 12-9-19 FOR A BRAKE SERVICE AND ASK THAT THEY CHECK THE POWER STEERING WHICH HAS BEEN MAKING "WINDING" NOISES DURING VARIOUS TURNING RADIUSES. I WAS INFORMED BY THE DEALERSHIP OF A TSB REGARDING THE POWERING STEERING PUMP/LINE. APPARENTLY DUE TO A DESIGN FLAW BY GM, THE POWER STEERING HOSE AND A/C TOUCH AND DURING THE NORMAL OPERATION OF THE VEHICLE, RUB EACH OTHER. THIS IS KNOWN TO PRODUCE A HOLE IN THE POWER STEERING LINE CAUSING THE POWER STEERING FLUID TO LEAK. THIS HAS THE POTENTIAL TO CAUSE THE POWER STEERING PUMP TO FAIL. BECAUSE OF THE DESIGN FLAW, SIMPLY REPLACING THE HOSE WON'T ULTIMATELY FIX THE ISSUE. FURTHERMORE. IF THE POWER STEERING PUMP FAILS WHILE A DRIVER IS MAKING STEERING INPUTS, IT CREATES A HIGH PROBABLY THAT A CRASH CAN OCCUR RESULTING IN SERIOUS BODILY HARM OR DEATH TO THE DRIVER AND OTHERS. I SPOKE TO GM CORP CUSTOMER SERVICE ON 12-9-19 AND WAS TOLD, THEY DO NOT SHOW TO HAVE A FIX AND BECAUSE THERE IS NO RECALL FOR THE ISSUE, THEY DO NOT PLAN TO ADDRESS IT. I DON'T KNOW HOW MANY LIVES IT TAKES TO INITIATE A RECALL, BUT I WOULD HOPE THAT AS A GOVERNING AGENCY, YOU WOULD NOT TAKE THIS ISSUE LIGHTLY. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE MODULE THAT IS SUPPOSED TO BE FOR THE SIDE DETECTION ON BOTH SIDE MIRRORS DOES NOT WORK. WHEN I BROUGHT IT TO THE DEALERSHIP, THE MODULE HAD A SMALL SPACE THAT CONDENSATION COULD HAVE GOTTEN IN AND THE MODULE ACTUALLY ENDED UP BULGING. WHEN ASKED IF IT COULD BE REPLACED, THEY SAID THAT THE SPECIFIC PIECE NEEDED TO BE REPLACED IS NOT MADE BY GM ANY LONGER AND I WOULD NEED TO CONTACT GM, BUT IT COULD POSSIBLY BE A RECALL AT A LATER TIME. THE NOTIFICATION INSIDE THE CAR WENT OFF WHILE DRIVING. I CHECKED ALL SETTINGS TO MAKE SURE NOTHING WAS HIT BY ACCIDENT. EVERYTHING WAS THE WAY IT NEEDED TO BE. THE VEHICLE WAS BROUGHT IN THAT VERY NEXT WEEK TO BE CHECKED OUT AND THAT'S WHAT THEY TOLD ME ABOUT THE PIECE (WRITTEN ABOVE). SO I HAVE NO SIDE DETECTION ON A VEHICLE I JUST PURCHASED IN FEB 2019. I KNOW IT'S 3 YEARS OLD, BUT I SHOULD BE ABLE TO REPLACE A PIECE THAT I HAVE NO CONTROL OVER.

WHILE DRIVING DOWN THE EXPRESSWAY THE VEHICLES STABILITRAK LIGHT CAME ON, THERE WAS A LOSS OF POWER - WHICH COULD HAVE CAUSED AN CRASH AT HIGH SPEEDS. THE STABILITRAK LIGHT HAS COME ON SEVERAL TIME NOW, THEN THE ABS LIGHT, THEN THE CHECK ENGINE LIGHT. EACH TIME THE TRACTION CONTROL LIGHTS FLASH AND THEN THERE IS A LOSS OF VEHICLE POWER. THIS COULD BE A VERY DANGEROUS ISSUE, IT IS FOR THIS REASON I AM REPORTING IT HERE.

I HAD HAD THIS 2016 TRAVERSE AND IT HAS 64000 MILES. IT HAS ON SEVERAL OCCASIONS FLASHED SERVICE TRACTION CONTROL/SERVICE STABILITRAC SYSTEM. IT HAPPENS OUTTA NOWHERE. I'VE TAKEN IT IN SEVERAL TIMES ONLY TO BE TOLD THEY CAN'T FIND A CODE. IT HAPPENS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING CUTTING POWER TO THE ENGINE. NO REASON FOR IT TO HAPPEN AND IT'S NOT FIXED. SEEMS TO BE A COMMON GM PROBLEM. NEEDS TO BE FIXED. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. ON ANY STREET. THIS HAPPENED AGAIN TODAY AND HAS HAPPENED SEVERAL TIMES.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 (NA). THE CONTACT NOTICED THAT THE TIRE TREAD WAS CRACKING ON ALL FOUR TIRES. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND RECEIVED A CASE NUMBER, BUT THEY HAD NOT CALLED BACK. JIM BARNARD CHEVROLET (7101 W BUFFALO RD, CHURCHVILLE, NY 14428, (585) 494-8151) WAS CONTACTED AND INFORMED THE CONTACT TO GO TO THE TIRE DEALER. THE VEHICLE FAILURE MILEAGE WAS 15,000. THE TIRE FAILURE MILEAGE WAS 15,000. *TR *TT*JB THE CONSUMER STATED THE FORTERA TIRES WERE RECALLED, BUT THE CONSUMER WAS NOT INCLUDED IN THE RECALL. *TR

AFTER DRIVING FROM CHICAGO TO COLORADO, APPROX 1000 MILES OF EXTENDED HIGHWAY DRIVING, I SLOWED DOWN TO TURN INTO THE GAS STATION AND MY POWER STEERING WENT OUT. SPECIFICALLY I HAD NO POWER STEERING WHEN BRAKING OR AT LOW SPEEDS WHEN RPMS WERE LESS THAN 2000. IN ORDER FOR THE POWER STEERING TO SOMEWHAT WORK I WOULD NEED TO ACCELERATE AT LOW GEAR TO RAISE RPMS. I HAD MY FAMILY IN THE CAR AND COULD HAVE EASILY LOST CONTROL OF VEHICLE INJURING THE PASSENGERS IN THE CAR OR WORSE ANOTHER BYSTANDER OR DRIVER. THE CAR ONLY HAS 61000 MILES ON IT. GEARBOX FAILED , POWER STEERING PUMP FAILED, AND NEEDS HIGH PRESSURE STEERING HOSE. THIS IS A MAJOR SAFETY ISSUE AND A RECALL NEEDS TO BE PLACED. THIS IS A KNOWN ISSUE THAT HAS PLAGUED GM CARS , SPECIFICALLY THIS MODEL IN PAST.

OUR 2016 CHEVY TRAVERSE CHECK ENGINE LIGHT CAME ON THEN IT STARTED BLINKING, WE BROUGHT IT TOO A CHEVY DEALER AND THEY TOLD US THE POWER STEERING PUMP WAS LEAKING AND THE FLUID RAN DOWN THE LINE AND DRIPPED IN TO THE SENSOR BOX AND SHORTED OUT ALL THE SENSORS. COSTING US OUT OF POCKET $2115.04. THIS SHOULD NOT HAVE HAPPENED. THERE WERE NO SIGNS OF LEAKS OR SPOTS ON OUR DRIVEWAY OR WHERE THE CAR IS PARKED DURING THE DAY. IF YOU LOOK UNDER THE HOOD OF THE TRAVERSE YOU SEE NOTHING. THERE WAS NO POSSIBLE WAY FOR ME TOO SEE THIS PROBLEM AND CATCH IT BEFORE THE DAMAGE WAS DONE. THERE FOR THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY AND CHEVY BASICALLY TOLD ME TO BAD NOT COVERED.