2016 CHEVROLET TRAVERSE Complaints

THE SEAT BELTS IN THE 3RD ROW LOCK AND DO NOT RELEASE. MY SON WAS JUST STUCK IN THE CAR AND IT TOOK ALMOST AN HOUR FOR US TO GET HIM OUT BECAUSE OF THE SEATBELT. IT KEPT TIGHTENING WHEN WE TRIED TO GET IT OFF AND WOULDN'T RELEASE. THE VEHICLE WAS PARKED AND TURNED OFF.

WHILE DRIVING MY 2016 TRAVERSE ON THE HIGHWAY, THE ENGINE LOST POWER AND I RECEIVED THE STABILITRAK WARNING, ALONG WITH THE ABS & CHECK ENGINE WARNING LIGHTS. I WAS ON THE INTERSTATE TRAVELLING ACROSS COUNTRY WHEN THE CAR BEGAN TO STUTTER, SHAKE AND WITH IMMEDIATE LOSS OF POWER, I STRUGGLED TO STEER OF THE MAIN LANES AND NARROWLY ESCAPING A LIFE-THREATENING CRASH.

WITH UNDER 30,000 MILES ON OUR VEHICLE, WE NEED A NEW POWER STEERING PUMP. THE POWER STEERING WILL STOP WORKING A VARIOUS TIMES. ALL UNDER THE SPEED FOR 20 MPH. THIS SEEMS SLIGHTLY HARMLESS BECAUSE OF THE LACK OF SPEED, BUT LET ME TELL YOU THE DANGERS. MY HUSBAND SEEMS TO HAVE NO ISSUES WHEN THE POWER STEER PUMP STOPS WORKING, BUT I HAVE ISSUES WITH IT. WHEN TRYING TO PARK I HAVE ALMOST HIT CAR PARKED BESIDE ME BECAUSE I CAN NOT CRANK ON THE WHEEL HARD ENOUGH. WHEN TRYING TO BACK OUT I ALMOST SIDE SWIPED CARS PARKED NEXT TO ME FOR THE SAME REASON. TODAY BECAUSE I COULD NOT CRANK THE STEERING WHEEL HARD ENOUGH. THIS CAUSED ME TO HIT THE CART CORAL AT OUR LOCAL MARKET. RESEARCHING WHAT THE ISSUE COULD BEEN, IN MANY FORUMS YOU SEE A CONSTANT FLOW OF POWER STEERING PUMP ISSUES IN MANY OF THE TRAVERSES WITH LESS THAN 30.000 MILES ON THEM. THIS IS SUCH A SAFETY ISSUE AND THERE SHOULD BE A RECALL. THERE HAS TO BE AN ISSUE WITH THE MANUFACTURED POWER STEERING PUMP.

THE POWER STEERING PUMP APPEARS TO INTERMITTENTLY FAIL AND CAUSES VERY DIFFICULT TURNING SITUATIONS. IT IS UNPREDICTABLE TO KNOW WHEN THIS WILL HAPPEN AND THERE ARE TIMES WHEN THE CAR IS COMPLETELY FINE AND DRIVES BEAUTIFULLY AND THEN THERE ARE TIMES WHEN IT TAKES EVERY EFFORT TO TURN THE WHEEL. THIS HAPPENED WITHOUT WARNING AND THERE WAS NOTHING ON THE DASH BOARD TO SIGNAL THAT A SYSTEM WAS FAILING. IT PRIMARILY HAPPENS AT SPEEDS LESS THAN 25 MPH.

DRIVING AT POSTED HIGHWAY SPEED OF 65 M.P.H. A VIBRATION APPEARS. VIBRATION LASTED APPROXIMATELY 90 SECONDS AND BECAME HARSHER AND VEHICLE WAS GETTING UNDRIVEABLE AS TIME ELAPSED. AS VIBRATION INCREASED IN INTENSITY, I SLOWED DOWN TO ABOUT 15 M.P.H. TO MAINTAIN CONTROL. I EXITED THE HIGHWAY ONTO A COUNTY ROAD, CAME TO A COMPLETE STOP & PUT THE VEHICLE IN PARK. PUT THE VEHICLE IN REVERSE AND BACKED UP APPROXIMATELY 30 FEET. BROUGHT VEHICLE TO A COMPLETE STOP. PUT THE VEHICLE IN DRIVE AND DROVE THE REMAINDER OF THE WAY HOME, APPROXIMATELY 2 MILES. AFTER STOPPING, BACKING UP & CONTINUING IN DRIVE, THE HARSH VIBRATION HAS NOT RETURNED. THIS VEHICLE REACHED THE SERVICE LIMIT OF 2000 MILES ON 3/11/2019 AND WAS SERVICED FOR LUBE, OIL, FILTER ALONG WITH A CHECK FOR VIBRATION, NOTHING WAS FOUND.

WHILE DRIVING 75 ON A FREEWAY THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND CHECK ENGINE LIGHTS ALL CAME ON. THE ENGINE POWER WAS REDUCED AND I COULDN'T GO OVER 40MPH ALL AT ONCE. THE VEHICLE WAS LIMPED OFF THE FREEWAY WITHOUT ANY INCIDENT WITH ANOTHER VEHICLE, THANK GOD AND BROUGHT TO A MECHANIC. HE SAID THAT HE HAS SEEN HUNDREDS OF THE SAME ISSUE OVER THE PAST FEW YEARS ON THE SAME VEHICLE AND OTHER CHEVROLET VEHICLES. HE TOLD ME THAT THIS WILL HAPPEN TO DIAGNOSE A MORE GENERAL ISSUE THAT COULD BE WRONG WITH THE VEHICLE AND THAT IT COULD BE A NUMBER OF THINGS THAT NEED TO BE TESTED WITHOUT REPLACING HUNDREDS OR POTENTIALLY THOUSANDS OF DOLLARS WORTH OF PARTS. IT COULD BE EVEN BE ONE OF A VARIETY OF SENSORS ON THE VEHICLE. MY COMPLAINT IS THAT WITH SUCH A HIGH TECH COMPUTER ON THE VEHICLE, HOW IS IT THAT THERE IS NOT A SPECIFIC PROBLEM CODE OR LIGHT TO TELL YOU OR A MECHANIC WHAT IS ACTUALLY WRONG WITH THE VEHICLE. SECONDLY THAT A GENERAL CODE COMING UP ON A CAR SHOULD NOT BE POWERING THE ENGINE DOWN SO DRASTICALLY. THAT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS SOMEONE RIGHT BEHIND ME. THIS IS A HAZARD WORTH A RECALL BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF IT.

WHEN DRIVING ON THE HIGHWAY THE SERVICE STABILITRACK LIGHT FLASHES ALONG WITH TRACTION CONTROL OFF AND ENGINE POWER REDUCED. THE VEHICLE THEN SLOWS TO 25MPH. THIS HAS HAPPENED SEVERAL TIMES AND HAS GONE AWAY AFTER I RESTART THE CAR. THIS IS A SAFETY ISSUE AS I HAVE ALMOST BEEN REAR ENDED ON A BRIDGE WITH MY DAUGHTERS IN THE CAR. I ENDED UP GETTING MY CAR TOWED TO THE DEALERSHIP YESTERDAY. IF YOU RESEARCH THIS PROBLEM, IT IS A BIG ISSUE. GM SHOULD BE MADE TO DO A RECALL FOR THIS.

MY CAR, ON FOUR SEPARATE OCCASIONS, WHILE I'M EITHER DRIVING ON THE FREEWAY, OR LONG STRETCHES OF ROADS, HAS MALFUNCTIONED, STARTING WITH THE SERVICE STABILITRAK INDICATOR COMING ON, THEN TRACTION CONTROL OFF FUNCTION FLASHING, THEN THE ENGINE REDUCING SPEED UNTIL YOU'RE ABLE TO PULL OVER AND EVENTUALLY STOP BEFORE THE CAR CUTS OFF. I HAVE TAKEN IT TO THE DEALER TWICE IN AN EFFORT FOR THEM TO TELL ME WHAT'S WRONG, AND EACH TIME, THEY EITHER DIDN'T KNOW, OR WERE UNSURE. THE LAST TIME I TOOK IT, AFTER BEING INSTRUCTED TO MAKE SURE THE CHECK ENGINE LIGHT WAS ON, THEY STILL WERE UNABLE TO TELL ME PRECISELY WHAT WAS WRONG, AND THAT THEY CHANGED A RELAY, AND IF THAT WASN'T THE PROBLEM, THE WHOLE FUSE BOX NEEDED TO BE REPLACED. I HAVE CALLED GM IN RESPONSE TO THIS, ASKING HOW ON EARTH WOULD A FUSE BOX NEED TO BE REPLACED ON A VEHICLE THAT'S ONLY THREE YEARS OLD WITH LESS THAN 100,000 MILES, BUT OF COURSE THEIR CUSTOMER SERVICE DEPARTMENT WASN'T HELPFUL IN THAT REGARD. WHEN I FINALLY SPOKE TO THE DEALERSHIP AGAIN, THEY LET ME KNOW THAT THE PART WAS ON NATIONAL BACKORDER. THAT INDICATES TO ME THAT THEIR IS A NATIONAL PROBLEM WITH EITHER THE CAR OR THE PART. I CALLED GM AGAIN BUT WAS TOLD THAT IT IS NORMAL FOR A PART TO BE ON A NATIONAL BACKORDER. I'M NOT BUYING IT, AND I BELIEVE THERE ARE MANY OWNERS WITH THE SAME PROBLEM, AND THEY WON'T WANT TO OWN THEIR PROBLEM, AND LEAVE THE VEHICLE OWNERS ON THE LINE TO PAY FOR REPAIRS FOR SOMETHING THAT'S CLEARLY DEFECTIVE. PLEASE HOLD THEM ACCOUNTABLE!

WHILE DRIVING WITH NO WARNING THE CHECK ENGINE LIGHT COMES IN, THE DASH FLASHES SERVICE STABILTRAK, TRACTION CONTROL OFF AND ENGINE POWER REDUCED. THE VEHICLE SLOWS DOWN TO 25 MPH AND IF YOU TRY TO SPEED UP IT SHUTTERS AND BUCKS. I HAVE TO PULL OVER AND RETURN IT OFF AND THEN WHEN TURNING IT BACK ON THE CHECK ENGINE LIGHT STAYS ON FOR ABOUT A DAY BUT OTHER WARNING LIGHTS ARE GONE. THIS HAS HAPPENED THREE TIMES AND I HAVE ALMOST BEEN HIT EVERY TIME, BECAUSE THE VEHICLE JUST SLOWS ITSELF DOWN TO 25 MPH WITH NO WARNING WHILE YOU ARE DRIVING.

WHILE DRIVING OUR 2016 CHEVROLET TRAVERSE, WITHOUT WARNING, THE DASHBOARD FLASHED A WARNING THAT THE TRACTION CONTROL AND STABILITRAK NEEDED TO BE SERVICED. IT ALSO DISPLAYED THAT ENGINE POWER WAS REDUCED AND THE VEHICLE IMMEDIATELY DECELERATED TO 25 MPH. THE VEHICLE WAS TRAVELING AT OVER 70 MPH ON THE FREEWAY AND WE HAD TO TRY TO MAKE IT BACK OVER ONTO THE RIGHT HAND SHOULDER WITHOUT SOMEONE PLOWING INTO US. OVER THE LAST TWO DAYS, THIS HAS OCCURRED FOUR MORE TIMES FOR NO DISCERNABLE REASON. THIS ISSUE IS AN EXTREME SAFETY HAZARD AS IT CAN OCCUR AT ANY TIME, AT ANY SPEED AND THE VEHICLE IS IMMEDIATELY REDUCED TO 25 MPH. CHEVROLET IS HIGHLY NEGLIGENT IN ADDRESSING THIS PROBLEM. AS I BEGAN RESEARCHING THIS ISSUE, I'VE FOUND CASES OF THIS OCCURRING IN THE TRAVERSE AND EQUINOX MODELS AS EARLY AS 2011.