2016 CHEVROLET TRAVERSE Complaints

ON JAN. 8,2016 WHILE DRIVING, MY CHECK ENGINE LIGHT CAME ON FOLLOWED BY A KNOCK IN THE MOTOR. I PULLED OVER AND SHUT THE CAR OFF. I TOOK IT TO SHOTTENKIRK CHEVY IN QUINCY, IL WHERE THEY DIAGNOSED A COIL WAS BAD AT 11,993 MILES, BUT TOLD ME TO CONTINUE DRIVING THE CAR. THEY REPLACED THE COIL 2 DAYS LATER. THAT SAME NIGHT WE GOT IT BACK, WE TOOK IT BACK AND TOLD THEM WE WEREN'T SATISFIED. THEY KEPT IT 3 DAYS AND TOLD ME NOTHING WAS WRONG ON JAN. 16 WHEN WE PICKED IT BACK UP. ON JAN. 20 THE CHECK ENGINE LIGHT CAME ON AGAIN FOLLOWED BY AN EVEN LOUDER KNOCK. WE TOOK IT BACK JAN 21 AND RECEIVED A LOANER. THEY HAVE REPLACED MULTIPLE THINGS WITHIN THE MOTOR BUT IT STILL HASN'T FIXED THE PROBLEM. ON FEB. 25 WE WENT TO THE DEALERSHIP TO TRY TO TRADE FOR A NEW VEHICLE AND THEY DIDN'T WANT TO GIVE US WHAT OUR CAR WAS WORTH. AFTER TALKING WITH THE GM ON THE PHONE WE TOLD HIM WE WOULD CONTACT A LAWYER. HE REPLIED "I'M CALLING THE LAW AND REPORTING THE TRUCK YOUR DRIVING STOLEN." WE RETURNED THE TRUCK THAT AFTERNOON BECAUSE WE CAN'T BE ACCUSED OF BEING A THIEF. WE NO LONGER HAVE A VEHICLE TO DRIVE;HOWEVER, I'M STILL PAYING A CAR PAYMENT AND INSURANCE. I BELIEVE WE PURCHASED A LEMON AND WOULD LIKE TO BE PAID OUT OF OUR LOAN FOR ALL THE TROUBLES WE HAVE HAD. I DO HAVE A VIDEO OF WHAT MY VEHICLE SOUNDS LIKE.

WE BOUGHT A USED VEHICLE FROM ACADIANA MAZDA, LAFAYETTE LA. ABOUT A WEEK FROM HAVING IT THE EMERGENCY BRAKE LIGHT COMES ON. WE BRING IT IN, THEY SAY THEY CAN'T FIND ANYTHING WRONG SO WE TAKE IT BACK. THE NEXT WEEK, THE SALESMAN GIVES US A CALL AND SAYS THAT THEY NEED TO REPLACE THE WINDSHIELD, AFTER ASKING FOR A SALES TICKET FOR SEVERAL DAYS, THEY GIVE US A SALES TICKET FROM THE WEEK BEFORE THAT SAYS THAT THEY THINK THE VEHICLE HAS A WATER LEAK. (SERVICE TICKET IS ENCLOSED) I COME HOME THAT NIGHT BEFORE BRINGING IT IN AND I FIND RUST DRIPPING FROM THE EMERGENCY BRAKE, STANDING WATER UNDER MY FLOORING, RUST / CORROSION ALL OVER THE BOTTOM PARTS OF THE CAR. WHAT IS SUSPECTED BY THE CAR DEALERSHIP IS THAT THE WINDSHIELD WASN'T SEALED RIGHT AND WHEN IT WOULD RAIN IT WOULD COME IN FROM THE WINDSHIELD AND DRIP DOWN THROUGH THE EMERGENCY BRAKE. WE FIGURED THERE WERE 37 DAYS OF RAIN SINCE THEY HAD IT AND ALL OF THAT RAIN WAS GOING INTO THE VEHICLE. I WAS NOT INFORMED OF THIS PRIOR TO BUYING THE CAR. I TRIED TO RETURN IT BUT THEY REFUSED AND WANTED TO FIX IT. THAT WAS JUST SEALING THE WINDSHIELD, THE BRAKE SENSOR AND REPLACING THE FLOORING. I DID NOT FEEL THAT WAS GOOD ENOUGH. TO AVOID A LEGAL BATTLE AND CONCERNED FOR MY FAMILY'S SAFETY, I TRADED IT IN. I BELIEVE THERE MAY BE SOME ELECTRICAL ISSUES, AND OTHER CONCERNS WITH THE CAR THAT THEY WILL NOT FIX SO I AM REPORTING THIS FOR SOMEONE ELSE'S SAFETY. IT MAY ALSO HAVE BEEN FLOODED BUT THAT WASN'T DISCLOSED WHEN THE FIRST OWNER TRADED IT IN BUT THAT IS JUST SPECULATION. PLEASE INVESTIGATE.

I'M JUST SURPRISED THAT THE WINDSHIELD WASHER PUMP FAILED AS THIS IS A BRAND NEW VEHICLE ACQUIRED IN MAY 2016. IT HAD 10,500 MILES WHEN THE PUMP FAILED. DEALER REPAIRED AND REPLACED AT NO COST (UNDER WARRANTY). IT WAS DETERMINED THE WIRE WAS SHORTING OUT THE FUSE AND PUMP. REPAIRED THE WIRE AND REPLACED THE WASHER PUMP AND FUSE.

12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND SHUT DOWN I THINK). I REACHED UP AND TURNED THE KEY OFF & L OPENED THE DOOR & THE RADIATOR WAS LEAKING ONTO THE LOT.. MY KNEES WERE HURTING REALLY BAD, BOTH MY HANDS WERE SORE AND MY LEFT ARM. THE CAR FRONT WAS ALL DAMAGED WITH PART OF THE FENDER ON THE SIDEWALK. WE CALLED MY HUSBAND TO COME AND TAKE ME TO GET CHECKED OUT BECAUSE I THOUGHT I MIGHT HAVE CRACKED BOTH MY KNEECAPS. WE CONTACTED OUR INSURANCE COMPANY AND THEY TOLD US TO HAVE THE CAR TOWED TO OUR PREFERRED BODY SHOP, WHICH WE DID. THE DR X-RAYED MY KNEES AND DETERMINED THEY WERE NOT BROKEN, JUST BADLY BRUISED. ON DEC 26TH, I WENT BACK TO THE DR BECAUSE I STARTED HAVING SOME PAIN IN MY NECK/SHOULDER AND THEY DID NUMEROUS TESTS, FINDING WHAT THEY THOUGHT WAS A FRACTURE IN MY NECK. I HAD TO WEAR A BRACE ON IT FOR A WEEK, THEN MORE TESTING DETERMINED THAT WHAT THEY SAW WAS ACTUALLY A PREVIOUS INJURY THAT HAD NEVER BEEN CAUGHT. I NEED PHYSICAL THERAPY ON THE NECK ISSUE. I HAVE SINCE FOUND THAT THERE ARE SEVERAL COMPLAINTS OF THESE CARS SUDDENLY LURCHING FORWARD WHEN THE BRAKE IS APPLIED, OVER A SPAN OF 7 YEARS. I AM NOT ONLY THANKFUL I WASN'T INJURED WORSE, BUT THAT THERE WASN'T A PERSON IN FRONT OF ME WHEN THIS HAPPENED. I AM VERY CONCERNED THAT IT COULD HAPPEN AGAIN AND THE OUTCOME COULD BE MUCH WORSE. *TR

DURING A SNOW STORM WHERE TEMPS WERE BETWEEN 22 AMD 30 DEGREES. I WAS OUT FOR 30 MIN TO 1 HOUR WHEN THE FRONT WINDOW FROZE AT THE BOTTOM. I HAD DEFROST ON THE ENTIRE TIME AND NOTHING I COULD DO WOULD UNFREEZE THE WINDOW. THIS CAUSED THE WIPERS TO NOT FUNCTION APPROPRIATELY. THE WIPERS LEFT WATER STREAKS BECAUSE THEY WERE SITTING ON ICE. PRIOR TO COMING OUT MY CAR WAS COMPLETLY DRY BECAUSE IT WAS IN A GARAGE. NO PRE ICE CONDITIONS. THE STREAKS WHEN I WAS CONCERNED WERE IN MY VIEWING AREA AND I COULDNT SEE.

UNEXPECTED NOTICE OF A SERVICE WARNING LIGHT THAT SUDDENLY APPEARED ON MY WIFE'S TRAVERSE AFTER DRIVING FOR 2 WEEKS..... [XXX] AND I PURCHASED A DEMO TRAVERSE WITH 4000 MILES , AT A FT PIERCE CHEVROLET LOCATION RECENTLY... WE WENT ON A TWO WEEK TRIP TO HAWAII AND RETURNED THIS PAST WEEK ,AS WE STARTED THE CAR , UPON OUR RETURN, MY WIFE EXCLAIMED ; I HAVE A WARNING AIRBAG NOTICE LIGHT ON.... SO I THOUGHT ! ,( MAYBE IT WAS THE FACT I HADN'T BUCKLED MY SEAT BELT YET, AS I ENTERED THE STARTED CAR, MAYBE MY SEAT WASN'T FUNCTION RIGHT OR SOMETHING)..... I HAD HER TURN OFF THE CAR AND RESTART IT. CONTINUALLY , (THROUGHOUT THE DAY YESTERDAY), AS WE TRAVELED AROUND, DOING CHRISTMAS SHOPPING, THIS WARNING REAPPEARED EACH TIME WE STOPPED , GOT OUT TO SHOP AND RETURN TO START THE TRAVERSE.. WHEN I RETURNED HOME, I GOOGLE THE MEANING OF THIS WARNING, WHAT WAS IT CAUSES, WHAT IT ENTAILED / HOW TO REMEDY THIS WARNING AND MY STARTLED AND DISMAYED AS THE SEARCH RESULTS POPPED UP.... CHEVROLET WAS AWARE OF THE DESIGN DEFECT IN THE TRAVERSE VEHICLES, BUT DID NOT WARN US OR OTHER CONSUMERS PRIOR TO PURCHASING. THE DEFECTIVE AIRBAGS CAUSES SAFETY CONCERNS AND DIMINISHES THE RESALE VALUE OF THIS VEHICLE ,THE DEFECTIVE AIRBAGS IN THE TRAVERSE MAY CAUSE UNSAFE DRIVING CONDITIONS AND FINANCIAL BURDEN TO US AS OWNERS. AS NOTED IGNORING THE ACTIVE SERVICE AIR BAG WARNING LIGHT WILL EVENTUALLY RESULT IN THE NON-DEPLOYMENT OF THE SIDE IMPACT RESTRAINTS, WHICH INCLUDE DRIVER AND PASSENGER SEAT-MOUNTED SIDE AIR BAGS, FRONT CENTER AIR BAG (IF EQUIPPED), AND THE SEAT BELT PRE-TENSIONERS. SEEMS THIS ISSUE HAS BEEN A RECURRING MODEL ISSUE SINCE 2010.. I'M NOT HAPPY AND HOPE THE DEALERSHIP IS ABLE TO REMEDY THIS ISSUE, FOR HER , IN A TIMELY MANNER , BUT I STILL NEEDED TO POST A NOTICE TO THIS SITE..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CPSC: 2016 CHEVY TRAVERSE : CONSUMER STATED DURING THE CAR ACCIDENT THE SEAT NELT AND SEAT BACK BROKE. *SS

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE ACCELERATOR PEDAL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED HOWEVER THE SERVICE AIRBAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

I WAS AT A RED LIGHT, FOOT ON THE BRAKE WHEN THE VEHICLE ACCELERATED JUMPING FROM 1000RPM TO 3000RPM, MULTIPLE TIMES IN A ROW. CAUSING MY CAR TO LUNGE FORWARD OVER AND OVER AGAIN. I CONTACTED THE DEALERSHIP IMMEDIATELY & WAS ASKED TO DRIVE MY CAR IN. I WAS HEADED TO A DESTINATION FIRST. WHEN I ARRIVED AT MY DESTINATION, I TURNED THE CAR OFF FOR APPROXIMATELY 5 MINUTES. WHEN I TURNED MY CAR BACK ON, THERE WAS A LOUD BANG NOISE, CAR SMELLED LIKE SOMETHING WAS ON FIRE & THE ACCELERATION DID NOT RETURN. WHAT DID HAPPEN WAS I NOW HAD NO AIR CONDITIONING. DEALERSHIP STATED IT WAS THE AC COMPRESSOR THAT WENT OUT AND CAUSED ALL THE ISSUES.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.