2016 CHEVROLET TRAVERSE Complaints

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT TOOK THE VEHICLE HOME, BUT THE FAILURE RECURRED A COUPLE OF DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO, AGAIN, WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE WITHOUT A DUPLICATION OF THE FAILURE. THE CONTACT STATED THAT HE WOULD NOT DRIVE THE VEHICLE UNTIL THE FAILURE WAS DIAGNOSED. THE FAILURE MILEAGE WAS 1,600.

ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.

TL* THE CONTACT OWNED A 2016 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER MOTORIST. AS A RESULT, THE FRONT AND THIRD ROW SEATS BECAME DETACHED. THE CONTACT WAS NOT SURE WHETHER OR NOT THE AIR BAGS DEPLOYED OR IF A POLICE REPORT WAS FILED. ALL FIVE OCCUPANTS WERE INJURED AND REQUIRED MEDICAL ATTENTION. THE PASSENGER IN THE THIRD ROW SEAT WAS INJURED SEVERELY WITH CERVICAL AND RIB FRACTURES AND BRAIN HEMORRHAGING. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 08/01/16 *BF UPDATED 06/18/18*JB

NAVIGATION SYSTEM - TURN BY TURN. PROVIDE DANGEROUISLY DIRECTION. INSTRUCT YOU TO MAKE TURN WHERE THERE IS NO STREET TO TURN ONTO, I.E., INSTRUCTS YOU TO MAKE TURNS OFF A OVERPASS FROM A BRIDGE AND FALL DOWN ONTO THE INTERSTATE BELOW. THIS A SAFETY, DANGEROUS, HAZARDS, LIFE THREATENING COMPONENT IN THE 2016 CHEVROLET TRAVERSE, ESPECIALLY AT NIGHT. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER, NO HELP! CALLED GM CUSTOMER SERVICE IN DETROIT=NO HELP. THIS NAV SYSTEM IS A DEADLY SAFETY HAZARD. THAT PROVIDE DEADLY INFORMATION TO THE DRIVER. THIS NEED TO BE CORRECTED ASAP - BY ISSUING A RECALL FOR 2016 CHEVY NAV SYSTEM. GM HAS BEEN SLOW TO FIX REPORTED SAFETY ISSUES WHICH HAS RESULTED IN DEATH/FATALITY.

VEHICLE FAIL/DO NOT GET THE MPG AS INDICATED ON THE STICKER WHEN I PURCHASED THE VEHICLE IN NOVEMBER 2015. STICKER INDICATED MPG, 17 CITY, 24 HIGHWAY. GM USED THE SAME TACTIC AS VW TO SELL THE 2016 TRAVERSE. THEY ARE NOW SAYING OOPS. WE PRINTED OUT THE WRONG INFO ON THE WINDOW STICKER. I PURCHASED THE VEHICLE BASED ON THE MPG PRINTED ON THE WINDOW STICKER. NOW I AM TOLD YOU WILL NOT GET THAT MPG. I AM NOW BE CHEATED OUT OF 44 MILES PER TANK OF GAS. THIS WILL ADD A COSTLY EXPENSE TO ME OVER A 20 YEAR PERIOD. GM SHOULD PROVIDE WITH A TRAVERSE THAT GET THE MPG I CONTRACTED FOR WHEN I PURCHASED THE VEHICLE, 2016 TRAVERSE.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE WAS JERKING AND DECELERATED INDEPENDENTLY BEFORE STALLING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT MENTIONED THAT THE FUEL GAUGE IN THE INSTRUMENT PANEL FAILED TO INDICATE THE ACCURATE FUEL LEVEL. THE CONTACT FURTHER STATED THAT VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SYSTEM AND ENGINE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

ON TWO OCCASIONS ( 2/21/16 AND 2/28/16) WHILE DRIVING THE POWER CUT OUT COMPLETELY AND THE CAR STALLED. I WAS UNABLE TO STEER THE VEHICLE OR STOP. THERE WERE NOT ANY WARNINGS OR NOTIFICATIONS SUCH AS THE CHECK ENGINE LIGHT. THE DASHBOARD AND ALL OTHER LIGHTS/ INFORMATION WAS COMPLETELY DARK. THE FIRST OCCASION WAS ON A HIGHWAY GOING APPROXIMATELY 30 MILES PER HOUR AND THE SECOND WAS ON A CITY STREET APPROACHING A STOP SIGN. CAUSE UNKNOWN. I TOOK THE CAR TO THE DEALERSHIP AND THEY CLAIM THEY CANNOT FIND A CAUSE. I WAS ENCOURAGED TO TAKE THE CAR BE BECAUSE THE CAUSE IS UNKNOWN. I REFUSED BECAUSE OF THE SAFETY CONCERNS.

PASSENGER SIDE WINDOW EXPLODED. WE WERE DRIVING ON AN OPEN RURAL HIGHWAY WITH NO VEHICLES NEAR US IN THE AFTERNOON. THE WEATHER WAS ABOUT 75 DEGREES AND SUNNY. ALL WINDOWS WERE UP AND THE A/C WAS ON. WE HEARD AN EXPLOSION WHICH SOUNDED LIKE A TIRE BLOWING OUT AND THE PASSENGER SIDE FRONT DOOR WINDOW HAD BLOWN OUT. WHEN WE PULLED TO THE SIDE OF THE ROAD, YOU COULD SEE THAT THE REMAINING PARTS OF THE WINDOW WERE ANGLED OUTWARD SLIGHTLY AS IF THERE HAD BEEN PRESSURE FROM INSIDE THE SUV PUSHING IT OUT. FORTUNATELY, VERY LITTLE GLASS CAME INTO THE CAR AS IT WAS ALL BLOWN OUTWARD. WE WERE DRIVING THE SPEED LIMIT ON CRUISE CONTROL (70MPH). AS THERE WERE NO NEARBY VEHICLES OR PEOPLE ON THE SIDE OF THE ROAD, ROAD DEBRIS WAS NOT THE CAUSE OF THIS. ALSO, A CLOSE REVIEW OF THE VEHICLE SHOW NO MARKS FROM ANY EXTERNAL DEBRIS.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V609000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE VEHICLE WAS AT THE DEALER FOR SIX WEEKS AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V609000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.