CHEVROLET Complaints

The contact owns a 2017 Chevrolet Traverse. The contact stated that while shifted into reverse(R), the rear-view camera screen displayed a distorted image. No warning light was illuminated. In addition, the contact stated that the front driver’s side window failed to roll up or down occasionally while the power window switch was depressed. The vehicle was taken to a local dealer; however, the result of the diagnostic test was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2021 Chevrolet Trax. The contact stated that while driving approximately 50-55 MPH, the driver's side roof rack exterior trim detached and flew off the vehicle. The vehicle was taken to the dealer, where it was inspected. The manufacturer was notified of the failure, and the dealer informed the contact that the manufacturer would partially cover the cost of the repair. The contact declined to pay a fee because the contact believed that the failure was a factory defect. The vehicle was not repaired. The failure mileage was approximately 35,000.

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the message "Oil Level Low - Turn off Vehicle Immediately" was displayed. Upon further inspection, the contact noticed a burning odor coming from under the hood, with an abnormal engine oil leak. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the engine oil cooler line had detached. The vehicle was repaired out of pocket. Upon further investigation, the contact related the failure to the Chevrolet Customer Satisfaction Program: N212326940 and Chevrolet Customer Satisfaction Program: N192220080; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

Oil leaking from the oil cooling lines where the rubber hoses connect to the metal lines. Thankfully caught before the rubber hoses completely blew out of the crimp. GM issued two Customer Satisfaction Programs (N212326940 & N192220080) for this issue, neither of which covered my vehicle. Clearly this was a much bigger issue. This is a safety issue as it can lead to a sudden oil loss, which could lead to a loss of propulsion, possibly leading to a crash. The oil is spread across the under side of the vehicle and could lead to a fire if it comes in contact with the exhaust.

I was driving in [XXX] on 1604 and the car was driving fine and out of nowhere. The car started shaking while on the highway for about seven8 seconds and then I heard an explosion smoke and fire. I pulled to the side. The car was on fire. The whole car was on fire within a minute or two I always took care of the car. Don’t understand how that happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My truck has been in the shop for two weeks. Blown up, oil everywhere. I was told to file a complaint because GM has issues a recall for these engines, but I am not in the years it has been issues for. I was told this case is open and could then cover my engine. EA25007 is the number I was given.

Sold vehicle with full knowledge that its was not safe to be driven the dealership/owner didn’t follow state safety regulations I could have been hurts well as innocent people on the roads and highways if the motor would have messed up or something underneath the vehicle would have malfunction and broken

We were driving down the highway at around 77 miles per hour. I noticed that the vehicle chimed as though I initially got into it and needed to start the engine. I saw the dashboard asking me to start the engine. I attempted to start it while we were coasting to a stop, but it wouldn't start. I was able to barely get out of the lane of travel and avoid a collision. I tried to turn off the vehicle and turn it back on but it would not start. It would not even turn over. The vehicle eventually cannibalized the battery because it would never shut off.

Steering wheel locked - Available for Inspection - Can not Steer the vehicle - Diagnostic by independent service center - Unknown (Inspection by Manufacturer) - Massage (Power Steering Assist- Drive with care)

Had issues transitioning to reverse, drove vehicle to the dealership. While driving on a busy road vehicle went into limp mode and had to pull over. Vehicle needed to be towed to the dealership. Dealership was able to verify vehicle was unable to reverse. They also found P0700 and P0776 error codes. They also used service bulletin 22-NA-258. We had not noticed excessively harsh shifting prior to this event. Had to replace components in the valve body