CHEVROLET Complaints

View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 CHEVROLET TAHOE
    - Booneville, AR

    Driving down the highway and I lost all the gears it went from driving speed then wouldn’t go over 30 mph. When I got pulled into a business on the side of the road then tried to restart it it then wouldn’t go into reverse. It was dangerous because there was cars behind me going the speed limit then my car just lost speed. No warnings it’s not throwing any codes. Looking on the internet it seems it’s the transmission or valve body

    Source: NHTSA WEB SITE
  • 2017 CHEVROLET COLORADO
    - Phoenix, AZ

    On Wednesday, February 18th, I was driving on the freeway, usual heavy traffic right off of it at 5:00pm. When exiting and merging onto the street, I pressed on my break to slow down and meet the speed of traffic, but my breaks felt hard, I struggled pressing it down, and my car wasn’t slowing down. I was able to swerve off into a dirt patch next to the road. Then I panicked, unable to find where my emergency break was, I put my car in park and it eventually came to a stop. I then took the car to the dealership, and they’ve told me that the vacuum pump needs a replacement. The car has currently been at the dealership for a week and a half and there still seems to be no solution. I’ve reached out to General Motors and with the responses they’ve given me, it feels like they the know what’s going on but have thus far given me the run around. They say they’ve reached out to the dealership, but when I mention it to my dealership advisor, they say they haven’t heard anything.

    Source: NHTSA WEB SITE
  • 2020 CHEVROLET SUBURBAN
    - Charlotte, NC

    The contact owns a 2020 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. A passerby helped the contact to push the vehicle into a parking lot. There was no warning light illuminated. The contact left the vehicle in the parking lot. The following day, the vehicle restarted as intended. The contact stated that on a separate occasion, the vehicle failed to start. The Push to Start button occasionally became stuck, and the contact continuously pressed the button to release it. The vehicle was towed to the dealer, but no cause for the failure was found. The vehicle was taken back to the residence, and upon exiting the vehicle, the contact noticed loose cables. The contact's husband plugged the cables back into place. The failure persisted, and the vehicle remained at the residence unrepaired. The contact had not driven the vehicle due to safety concerns. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 CHEVROLET TRAVERSE
    - Weston, FL

    A MANUFACTURER RECALL NOTICE NEEDS TO BE ISSUED ASAP. Exhaust is leaking into passenger cab due to a defective exhaust mounting bracket. Was replaced 1 year ago at the dealer at considerable cost to vehicle owner. Now this defective part has failed a second time. A MANUFACTURER RECALL NOTICE NEEDS TO BE ISSUED ASAP. This presents a health hazard as well as financial loss due to defective manufacturing. Other years of this particular vehicle have been recalled and this defective part was repaired/replaced it is supected to replaced with the same defective OEM part due to its repeated failure. It is unclear why this model year has been discriminated against. A MANUFACTURER RECALL NOTICE NEEDS TO BE ISSUED ASAP.

    Source: NHTSA WEB SITE
  • 2021 CHEVROLET SILVERADO 1500
    - ISHPEMING, MI

    The tailgate release switch is randomly operating, allowing the tailgate to drop. This has happened at highway speeds (from 55 to 75) and also while in park. I've had to pull over on multiple occasions to close the tailgate. This could allow items to fall out the back of my truck and possible strike other vehicles and their passengers at speed. The dealership has reported it can also drain the battery, which can jeopardize my safety as I am often in the backcountry in very cold temperatures and could be stranded. (Has not happened to me as of yet) This is a known issue that other Chevrolet 1500 trucks have been recalled for (in Canada) and other models of the Silverado in the US. My dealership (Fox Negaunee) stated that they have received numerous complaints on this issue but no recall has been issued for my vehicle yet. I have spoken with the dealership over the phone, but I have not brought it in until further information on a recall may become available. There are no warning lights that appear. This started happening about a month ago, and has continued since then.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET SILVERADO 2500
    - Havana, FL

    Odometer Fraud. The contact purchased a 2012 Chevrolet Silverado 2500. The contact stated that the vehicle seller advised the contact that the mileage was 196,000 prior to the purchase. Upon purchasing and driving the vehicle, the contact noticed that the odometer was inoperable. The vehicle was a dealer sale. The vehicle was taken back to the dealer, where the failure was corrected, and the odometer reading was 216,000. The seller informed the contact that the instrument cluster needed to be replaced for the correct odometer reading to be displayed; however, the contact stated that the actual mileage was 216,000, and the seller had committed odometer fraud.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 CHEVROLET SILVERADO 1500
    - Kingsville, OH

    The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that after driving home and parking the vehicle in the driveway, the contact later discovered that the rear tailgate had erroneously opened. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the exterior touchpad switch assembly on the rear tailgate was damaged due to water intrusion and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES); only the 2500 and 3500 models were included. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 CHEVROLET TRAILBLAZER
    - Bastrop, TX

    The contact owns a 2021 Chevrolet Trailblazer. The contact stated that while driving approximately 70 MPH, the brakes became inoperative. The message "Brake Failure - Speed Reduced to 53 MPH – Service Required" was displayed on the instrument panel. The vehicle was taken to a dealer; however, the dealer stated that the vehicle could not be diagnosed because diagnostic tests were available only by appointment. The dealer informed the contact that the computer software needed to be reset to drive the vehicle back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and provided the contact information about a recall; however, the VIN was not under recall. The failure mileage was approximately 135,884.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 CHEVROLET MALIBU
    - Chipley, FL

    Odometer Fraud. The contact owns a 2014 Chevrolet Malibu. It was later discovered that there was a mileage discrepancy. The vehicle mileage was 177,918. The contact had owned the vehicle since 2022. After scanning the vehicle with an OBD scanner, the mileage was discovered to be 286,307.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 CHEVROLET SUBURBAN
    - Colorado Springs, CO

    Sun roof exploded while driving. Temps were not extreme, there were no significant pressure changes. Sun roof had no prior damage. Looking online multiple people reported the sun roof exploding on 2023 tahoes and suburbans.

    Source: NHTSA WEB SITE