CHEVROLET Complaints
View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 CHEVROLET SILVERADO 1500- Dallas, TX
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole, and an abnormal sound was coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ball joint on the front upper control arm had failed. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was repaired three times. The contact stated that on a separate occasion, while the brake pedal was depressed, there was an abnormal sound coming from the brakes. The contact believed that the sound was coming from the brake pump having too much air. The contact was informed that the brake oil reservoir was empty. There was no oil stains never found on the ground. The brake pads were replaced. Most recently, the message "Service Air Bag" was displayed on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic after the most recent failure. The vehicle was not repaired. The contact stated that in the past the temperature sensor, the thermostat, the radiator, and the water pump were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 CHEVROLET EQUINOX- Crown Point, IN
The check engine light came on and the engine lowered performance because the intercooler froze and cracked. Despite there being a service update to stop that from happening, we were never informed of the update from Chevy, only once it had happened did they tell us about the update and included it in the repair cost.
Source: NHTSA WEB SITE -
2016 CHEVROLET TRAVERSE- Tuskegee, AL
The contact owned a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 CHEVROLET SILVERADO 1500- Fostoria, MI
Loss of engine propulsion while traveling down a highway towing a #5000 trailer at 65 mph. Less than five miles before the failure the vehicle experienced a momentary downshift of the transmission such as you would experience while climbing a hill or extreme headwind. No warning lights were present at that time or at any time prior to engine shutdown. Upon failure panel indicated "Press Engine Start" and transmission indicated "Park" though we were rolling/coasting at over 60 mph. Realizing that we had lost propulsion I guided the vehicle to the shoulder and stopped. Solid check engine light on at this time. Depressing the "Start" button while stopped would not start or crank over the engine. Boost box would not crank engine, slight noise from starter as if unable to turn engine over. Called tow truck, Seewald's Towing in St. Ignace, MI. Towed to nearest Chevrolet dealer Wheeler Motors Cheboygan, MI.
Source: NHTSA WEB SITE -
2023 CHEVROLET TAHOE- Casco, MI
The contact owns a 2023 Chevrolet Tahoe. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) in November 2025 by the local dealer. The contact stated that the engine had passed the inspection, and a higher viscosity oil had been added along with the other steps stated in the recall. The contact stated that while driving approximately 55 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. The gear shift indicator indicated that the transmission had been shifted into neutral(N). The contact attempted to shift to drive(D) when the vehicle stalled. The vehicle was stopped but was unable to restart the vehicle. The vehicle was towed to the same dealer who had completed the recall repair. The dealer diagnosed the vehicle and determined that the engine, starter, radiator, and fuse block needed to be replaced. The vehicle was being repaired. The manufacturer was informed of the failure and a complaint was filed. The failure mileage was approximately 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2023 CHEVROLET SILVERADO 1500- Sparks, NV
Vehicle had recall for L87 engine performed, resulting in a change to 0W-40 motor oil and a new fill cap. Approximately one week later, the engine failed completely, with evidence of significant bearing wear in the used oil analysis I had performed. The engine has since been replaced under warranty. There was no prior warning to the failure, except for unusual noises during the failure.
Source: NHTSA WEB SITE -
2026 CHEVROLET EQUINOX- Edmond, OK
The contact rented a 2026 Chevrolet Equinox. The contact stated that while driving at approximately 35 MPH, a deer ran in front of the vehicle, and the vehicle crashed into the deer. During the crash, the vehicle sustained severe damage to the passenger-side front end, but no air bags deployed. During the incident, the contact sustained a lower abdomen injury, but no medical treatment was sought at this time. The dear sustained fatal injuries. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was not contacted regarding the incident. The vehicle was later returned to the rental company. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 CHEVROLET SILVERADO 1500- McKinleyville, CA
On 2-23-2026, while traveling at highway speeds on the freeway, the front upper and lower A-arms (control arms) suffered a complete structural failure. This caused an immediate loss of steering control, forcing the vehicle off the road. By sheer luck and reactive maneuvering, I was able to avoid a multi-vehicle collision; however, the failure resulted in over $4,000 in mechanical and body damage.
Source: NHTSA WEB SITE -
2022 CHEVROLET SILVERADO 1500- Jacksonville, NC
Vehicle has a 10-speed electronic controlled transmission that has been identified having issues in other models. The vehicle is experiencing jerking, hard shifting, and shifting delays. I want my model of vehicle to be included in the recall. Recently had the engine replaced due to another recall.
Source: NHTSA WEB SITE -
2021 CHEVROLET SILVERADO 1500- Norton Shores, MI
On a very cold day in January I left work to head home in 4-high. Just before I got on the highway, the truck did a hard shift from 1st to 2nd and I felt kind of a clunk. Truck immediately threw a check engine light and went into limp mode (didn't seem to shift at all). Pulled into a parking lot and tried to go in reverse, but truck would not go into reverse. Truck was towed to local dealership where they diagnosed it with a failed valve body on the transmission. Dealership told me the valve body was on back order so I then towed the truck to a local transmission shop who changed out the valve body. Transmission had no issues before this. The morning this happened it was very cold (below zero) and I got a message in the truck that said, "heater performance mode active". Thought that was weird, but dealer did not seem to think it had anything to do with the failure.
Source: NHTSA WEB SITE