CHEVROLET Complaints

SEE NHTSA Safety Recall Report 25V-12- It appears it should apply to both 2025 FRONT WHEEL DRIVE Chevy Equinox EVs with ADAPTIVE CRUISE CONTROL (and without Super Cruise) in addition to 2025 ALL WHEEL DRIVE Equinox EVs with ACC (also without Super Cruise). This is very dangerous. Here's what happened: My 8 month old 2025 Chevrolet Equinox EV FRONT WHEEL DRIVE w/ACC(no Super Cruise) has had 2 instances where a very large "thunk" sound and vibration emanating from the rear of the car while stopped at an intersection, was immediately followed with sudden brake failure and sudden forward acceleration. The ACC was on in both instances. The first time this happened was alarming but since the was nothing in front of me there was no damage and the problem seemed to resolve itself thereafter. The second time was while waiting at a red light about 10 feet behind another vehicle. My car shot forward and into the other car, which was then pushed into the car ahead of it. Both my car and the car ahead of me had very expensive damages, but fortunately, no injuries. What I experienced sounds exactly like the recall problem described in NHTSA Safety Recall Report 25V-12 which has thus far only been applied to the AWD version of the 2025 Equinox EV, not the FWD version that I have. I believe this needs rapid consideration due to the danger of of sudden acceleration resulting in serious property damage, injury, or death. It appears to me that other instances of this problem have been described in various online forums and YouTubes.

My 2019 Chevy Equinox, LT model has experienced issues where the seat will no longer recline. Seat that raises but won't recline is likely caused by a faulty seat control switch, a jammed recline actuator/gear, or a broken wire, rather than a blown fuse.

A "Reduced Engine Power" warning in a 2019 Chevrolet Equinox LT usually indicates the car has entered "limp mode" to protect the engine, most commonly caused by a dirty/faulty throttle body, loose Charge Air Cooler (CAC) tube, or sensor issues (MAF/TPS). Common codes include P0299 (turbo underboost). When this occurs, I cannot utilize my remote starter. I purchased an Innova OBD2 Code Reader, connected it to the vehicle and this code P0299 populated. There has been a few times that the engine light would go off, then I was able to use the remote starter to start the engine.

The vehicle’s wireless Apple CarPlay system forces the iPhone to connect to the truck’s built-in Wi-Fi network, which does not provide internet access. When connected, iPhone cellular data is blocked, resulting in frequent loss of navigation, traffic updates, and streaming services while driving. There is no option in the vehicle settings to disable the Wi-Fi or force cellular use. Multiple troubleshooting steps have been attempted, including iPhone network resets, Wi-Fi assist, toggling data settings, and re-pairing CarPlay, all without success. This design flaw creates a safety concern because navigation and real-time traffic information can fail unexpectedly, requiring driver distraction to troubleshoot or rely on a handheld device. The issue appears to be a firmware or design limitation of the infotainment system, not a defect with the phone. Using wired CarPlay resolves the issue, but wireless CarPlay as advertised consistently blocks cellular data. I am filing this complaint to report a persistent connectivity and safety problem that affects all users of wireless CarPlay on this vehicle model. The inability to access real-time navigation and traffic data while driving is a clear distraction and could contribute to unsafe driving conditions.

As I was driving my 2021 Chevrolet z71 pick up I had a warning light appear on the dash indicating the safety traction control system was faulty, at the same time my truck had a loss of power as if it was not operating on all cylinders. I could hear some strange noises that were not normal, at the same time my transmission was shifting abnormally. I managed to drive to a dealer and was told it was a collapsed lifter on cylinder #5 this occurred out of no where, I was informed what took place could have damaged the camshaft and I could be looking at a repair cost upwards of $5,000.00 and the service writer indicated this has been an ongoing issue with the 5.3 liter engine. My truck has been serviced at the dealership it was purchased from, and all oil changes have been performed within a reasonable window from when oil changes and service inspection has been recommended by General Motors.

What component or system failed or malfunctioned, and is it available for inspection upon request: *Drivers side airbag component malfunctioned *Yes the vehicle is available for inspection How was your safety or the safety of others put at risk? *The drivers side airbag component has been ruptured since 2024 and given that the bag could deploy and kill me the driver along with others in the car is very scary and dangerous Has the problem been reproduced or confirmed by a dealer or independent service center? *I have been trying to have this resolved with Capital Chevrolet in Wake Forest NC since Sept of 2024. They keep giving me the runaround and even made an appointment for me this morning after multiple calls to have the recall resolved. I took my 2017 Traverse into the service department and received a call around 12:37 stating the "parts were not in the service center". I was told 2 days ago when the appointment was made that the parts were available to complete the recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *Only inspected by Capital Chevrolet In Wake Forest twice (1st time when I took the Traverse in for the wheel recall then again today) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? *The only warning lamp was for the wheel recall but not the drivers side airbag. The drivers side airbag component just popped loose around July 2024. I starting calling Capital Chevrolet and finally reached a service advisor call center in Sept 2024 to attempt to schedule an appointment.

The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 55 MPH, the vehicle went into LIMP Mode and the vehicle decelerated to 5 MPH. The contact stated that the message "Vehicle Entering Power Saver Mode" was displayed. The vehicle was pulled over to the side of the road, and the vehicle stalled. The contact stated that when the vehicle was restarted, the message “Engine Oil Level Low – Shut-off Immediately" was displayed, and the vehicle stalled. The vehicle was towed to a dealer, where it was diagnosed and determined that the rear main seal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 88,000.

The contact owns a 2022 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly decelerated and failed to exceed 40 MPH, with the check engine warning light illuminated. The vehicle unexpectedly went into LIMP Mode. The vehicle was towed to an independent mechanic, where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 110,022.

The contact owns a 2025 Chevrolet Trax. The contact stated that the driver’s side seat belt failed to function as intended. The contact stated that several months prior, the driver’s side seat belt failed to lock securely inside the buckle. After several attempts, the seat belt failed to lock as needed. On a separate occasion, the seat belt failed to lock into the driver’s side buckle and the contact used the front passenger receptacle to secure the seat belt. The seat belt alarm was sounding. The contact stated that the failure occurred in colder weather. The contact stated that the failure persisted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.

CASE NUMBER 11715650 , check engine light went on , and the vehicle reduced speed, I took car into dealership, they said the engine had an ice problem and a repair would be needed, they said that this was a flaw in design, and it should be part of a recall, and that this is a common problem with this vehicle. the cost of a repair would be around $1000.00 . T fill this should be covered by the manufacture because of a design flaw.