CHEVROLET Complaints

The angle of the windshield reflects the dashboard so much that you can't see out the windshield when heading anywhere towards the sun. It also reflects the dash at night inside the car. It's a significant safety hazard and a driving hazard the car creates for itself. This is a design defect, according to all service departments at GM I have visited to address the issue. Update: The dash cover remedy GM provided did not help; in fact, it's more annoying now than before and distracting.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that upon cold starting the vehicle, there was an abnormal ticking sound coming from the vehicle. There were no warning lights illuminated. The local dealer was contacted, and suggested that a diagnostic test be performed. The contact called two other local dealers, Herndon Chevrolet Service (5617 Sunset Blvd, Lexington, SC 29072) and Jim Hudson Chevrolet Service (111 Newland Rd, Columbia, SC 29229), but the vehicle was not diagnosed or repaired. The vehicle was taken to two independent mechanics and was diagnosed with engine failure. The manufacturer was contacted and offered a gift card towards the purchase of another vehicle. The failure mileage was approximately 70,000.

The contact owns a 2024 Chevrolet Traverse. The contact stated that after arriving at the intended destination and turning off the vehicle, the vehicle failed to restart. There was no warning light illuminated; however, the OnStar App notified the contact that the battery voltage was low. The vehicle was towed to the dealer, but the cause of the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.

The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the instrument cluster started flickering, and the vehicle stalled. During several failures, the check engine warning light illuminated, and during other failures, there was no warning light illuminated. The contact stated on several occasions that the vehicle restarted independently. The failure was an intermittent failure, but was a recurring failure. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

The contact owns a 2025 Chevrolet Equinox. The contact stated that the vehicle failed to start up as needed. The vehicle was towed to the dealer; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 2,600.

The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at 35 MPH, the check engine warning light illuminated. While the vehicle was stopped at a traffic light or a stop sign, the failure was more noticeable. The contact stated that the vehicle jerked abnormally and failed to accelerate as intended while depressing the accelerator pedal. The RPM fluctuated before the transmission slammed into gear. The vehicle then returned to normal functionality. The vehicle was taken to the dealer, where it was diagnosed and determined that the turbocharger had failed and needed to be replaced. The vehicle remained at the dealer unrepaired. Prior to the most recent failure, the contact stated that while her daughter was driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle failed to function as intended. The vehicle was towed to the dealer; however, no cause for the failure was found. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

The car has a check engine light. Code reads P3075. The app shows an Engine Cooling System error. Please schedule service now. The dealer diagnosed the issue: the coolant pipe to the radiator has failed and needs to be replaced. The part is on backorder, and there is no ETA for the repair.

The contact owns a 2018 Chevrolet Equinox. The contact stated that after having a software update to the ECM following the notice of an unknown recall, on several occasions while in reverse, the vehicle failed to reverse as intended. The contact stated that the vehicle seemed like it would accelerate forward. The contact had to push the vehicle for the vehicle to reverse. The contact that while pressing the ignition button on several occasions, the vehicle failed to start. The contact continued to press the ignition button, and the vehicle eventually started. Additionally, when the vehicle was started, the "Parking Brake Release" message was displayed even though the parking brake was not engaged. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.

Following extensive research & uncovering the fact that there are several class action lawsuits underway calling out GM for not issuing a formal recall when they should have from the start, we've been forced to personally absorb significant costs tied to replacing our 2023 Suburban's Valve Body around the mid-December FY'25 timeframe. It's also been publicly stated that GM opted to "not release" an official recall for the 1500 series Suburban when they've already issued an official recall for the larger 2500 series equivalent, according to our local dealership. We've already filed an official "full credit request" with GM's complaints organization, but we're sensing our voice will likely remain unaddressed at this point unless proven otherwise. Additionally, this is the second purchased Suburban with a YukonXL, being our original purchase from many years back, but in short, we're going to transition away from GM vehicles long-term, assuming our "full credit request" remains ignored. In short & our local dealership totally agrees with our current stance, critical transmission components should not be failing at this point & especially with a newer Fy'23 Suburban, when behind the scenes GM opts to "not recall" saving the company north of 600M from many months back. Just terrible from so many perspectives, as disgruntled end-clients like myself suffer from forced irresponsible cost requirements.

Odometer Fraud. The contact purchased a 2011 Chevrolet Suburban. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 133,000. The contact stated that at the time of registration, it was discovered that the mileage was 233,793.