CHEVROLET Complaints

The contact owned a 2013 Chevrolet Sonic. The contact stated that the vehicle had previously sustained undercarriage damage while driving at 20 MPH and hitting a pothole. The undercarriage was repaired. Additionally, the contact stated that while driving at 25 MPH, the vehicle started to overheat. A coolant temperature warning light was illuminated. The contact pulled into the Walmart parking lot and parked the vehicle. An independent mechanic was notified of the failure. The contact stated that while the mechanic was towing the vehicle to the repair shop, the vehicle caught on fire. The mechanic pulled over to the side of the road. The incident occurred near the mechanic's shop. The contact stated that the workers of a nearby recreation center extinguished the fire with fire extinguishers. There was no injury sustained. The vehicle was towed to an unknown location and was deemed a total loss by the insurance company. The contact stated that the fire originated from the engine compartment. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 134,000.

Vehicle has 54,250 miles. Vehicle has a rear differential bearing going out by hearing and feeling the grinding at all speeds and the transmission jerks shafting gears. Both could cause an accident if totally fail. Chevrolet has a service bulletin out from what my local garage says. Mechanic also says Chevrolet will not warranty the product. Vehicle is now being looked at by a Chevrolet dealer. The vehicle is OUT OF WARRANTY. My son, who is [XXX] and not familiar with vehicles thought it was the tires causing the whining and vibration. Took the vehicle in several times to Chevy and they ignored the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Forward collision prevention system activated unnecessarily. I was already breaking and on track to stop well behind the vehicle in front of me. I had just pulled around stopped traffic in another lane, which seems to be common in all the incidents I've had like this. The safety concern is that the vehicle stopped unexpectedly, and if traffic behind me hadn't been paying attention, they could have run into me. In the past I asked a dealer to look into it, and found nothing wrong. Deactivating the system for a time, and then reactivating it, seems to improve the problem for a while.

GM has redesigned the gear shift of the 2026 Chevrolet Equinox to be placed on the steering wheel. That's fine except engineers put it in the exact spot of where the windshield wiper lever traditionally is AND made it look and act and move like a windshield wiper lever, which instinctively means you as a driver will hit that gear shift when it starts raining or when you want to trigger windshield wiper fluid. Doing so, as we experienced twice (once on a highway exit and another time on a major road) will cause the car to go into neutral since pulling the lever toward you (a movement that used to trigger fluid on the windshield) triggers the car to go into neutral. When you're driving on a major road, this is dangerous, slows the car, forces you to have to figure out how to get it back into drive and there's no obvious workaround for that. You can't come to a complete stop on a highway or a major busy road when in neutral and the car doesn't have easy/instinctive ways to send it back into drive. Numerous drivers have complained of this on Reddit and Facebook and presumably to GM. I sent a complaint to GM today. This is the first time in 40 years of car ownership that I've felt nervous driving a car because I'm worried I will cause a wreck because of poor design. There needs to be a workaround or alert to to this. Very dangerous.

I recently purchased this vehicle from a dealer in FL, but unknown to me at the time was the headlight adjuster on driver side was broken, causing the aim to drop to the bottom limit. This causes only the passenger side light to illuminate the road. I discovered this problem about a week after purchase. The dealer does not seem to be willing to correct this issue. This is a common problem for these vehicles, verified with online search's. The fix is to replace the entire headlight housing which is quite expensive, and then the labor to remove and replace the front bumper assembly.

The backup camera system on my 2020 Chevrolet Traverse fails repeatedly and intermittently. When shifting into reverse, the camera frequently displays a black screen, a crossed-out camera icon, or an error message indicating the camera is unavailable. I have brought the vehicle to a Chevrolet dealership multiple times for this issue. The dealer has replaced the rear/front camera twice and replaced a corroded cable, but the problem continues to occur. The repairs have not permanently resolved the issue. The failure happens unpredictably and makes it unsafe to reverse the vehicle, especially around pedestrians, children, or obstacles. This vehicle is equipped with a federally required backup camera, and its repeated failure presents a safety concern. The problem appears to be a recurring defect rather than normal wear, as many other Chevrolet Traverse owners have reported similar issues online. I am concerned this may indicate a broader defect affecting this model year.

The rear 3rd brake light above the back glass started leaking because the seal/gasket went bad. Water leaked into the cab and now the headliner has to be replace as well as that seal. I works for a glass company and this is a known problem for this year. There should be a recall or service campaign put out for this. I'm not the only one with this issue.

Telecommunications module failed - no Onstar, no Navigation which means no help to find charging station, and Mychevrolet app remote connection is not functional. Local dealer states this is a known issue but there is a significant backlog to investigate, and no loaner vehicles available. Wide spread issue across many GM vehicles. Very disappointing experience including service repair. Due to lack of loaner i am unable to drop off as this is my primary driven vehicle.

I own a 2020 Chevy Silverado 1500, the truck currently has 51,400 miles on it. I started noticing a vibration while driving home from work that continued to get worse. After some quick online research I learned that the torque converter on the newer Chevy and GMC trucks is a weak point in their assembly. This is a very common issue and complaint for owners. The manufacturer has done nothing to resolve it or honor repairs on the defective product. My truck was one month out of the 5 year/60,000 mile warranty, they would not honor repairs because it was outside of the time window. The internal parts break up and destroy a transmission. Luckily i caught it early enough before it caused my transmission to fail while driving. I do not have the part with me. I took the truck to a shop for repairs and they did not return the defective part. No warning lights came on the dash.

AFTER REPLACING THE WINDSHIELD AT SAFELITE, MY LANE KEEPING ASSIST SYSTEM AND AUTO STOP IS NOT WORKING