CHEVROLET Complaints
View complaints related to CHEVROLET. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2025 CHEVROLET SILVERADO 2500- Falfurrias, TX
Of If I turn on the truck the air conditioner doesn’t work. It takes around 30 mins to turn on . It’s summer time and I shouldn’t be going through this. It’s hot outside. I’m sweating my butt off.
Source: NHTSA WEB SITE -
2024 CHEVROLET SILVERADO 1500- Santa Ana, CA
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while reversing, the message "Service Transmission" was displayed. The vehicle was taken to the dealer, where an unknown transmission part was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the transmission gear shifter had failed and needed to be replaced. The manufacturer was notified of the failure but denied covering the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 39,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET MALIBU- Laveen Village, AZ
The contact owns a 2013 Chevrolet Malibu. The contact stated that while driving 55 MPH, the electrical system failed inside the vehicle, causing the air conditioning system to fail to operate, and the window control buttons failed to roll the window down. The battery saver active warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the positive battery cable needed to be replaced. The battery cable was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 114,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CHEVROLET MALIBU- Goodrich, MI
The contact owns a 2020 Chevrolet Malibu. The contact stated that while attempting to shift the vehicle into park, the transmission failed to shift into park after several attempts. The contact referenced TSB: 19-NA-206; as a possible cause for the failure; however, the VIN was not included in the TSB. The vehicle was taken to a dealer where it was diagnosed with gear shifter failure. The gear shifter was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,198.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 CHEVROLET SILVERADO 1500- Crivitz, WI
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while turning into a parking space, the steering wheel locked up, and the contact was unable to park the vehicle. The vehicle was towed to an independent dealer where the failure was diagnosed as a corroded ground strap. While diagnosing the vehicle the dealer became aware that the ground strap in the passenger’s side wheel well was damaged from road salt and water. The vehicle was repaired out of pocket. The manufacturer was notified of the failure. The failure mileage was 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2023 CHEVROLET EQUINOX- Atlanta, GA
Purchased vehicle at 53k miles in March 27 of this year it broke down April 27 a month later took it to Chevy dealership. They said it had recall to reprogram fuel pump later discovered the high pressure fuel pump went out and one fuel injector went bad at the same time. I wasn’t informed on recalls when purchasing vehicle. Bill was $1300+ I had to come out of pocket $520 for the repairs.July 12 the ac compressor went out but i cancelled my warranties cause they didn’t cover all repairs so I had to replace compressor my self.
Source: NHTSA WEB SITE -
2023 CHEVROLET MALIBU- Harmans, MD
The contact owns a 2023 Chevrolet Malibu. The contact stated that the rear-view camera became inoperable, and the camera image was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the part was not yet available and there was no estimated timeframe for parts to be available. The failure mileage was approximately 70,233.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 CHEVROLET EQUINOX- Renton , WA
I was driving and the suv moved forward with a jump like that scared myself, this happened several times. I just had my oil changed at the dealership of which I been working with for 20 years. A few of my sensors went out at the same time. On June 19-26 my suv refused to change gears. I pulled over and tried again. Made it home and towed it to the dealership June 22. I noticed that there are two car factories having the same issue and had a repull, so I thought that my suv would be included. Well, Not, my suv is from another factory that has no recalls. Dealership wasn’t working with me until July 17th after I reported them to BBB-and General Consumer. I met with the dealership July 24, and offered me 11600.00 just for fixing the transmission. I can’t get an answer if anyone else from factory number three has had the same problem as myself and the other two factories. My SUV is seven years and 81,000. Dealership offered to buy my car for 500.00 as is.. and after the transmission only 1000.00. This is crazy!!! I bought new and they are the only dealership that has worked on my car. I only put premium gas. Why does it matter what factory if they all have the same problems. Thank you..
Source: NHTSA WEB SITE -
2024 CHEVROLET EQUINOX- Mount Pleasant , SC
My car broke down on me in the middle of a highway on my way to work yesterday with no warning it just died and I had to roll in between the island of the road, but I was blocking off traffic and my side of the car was still in the way of people coming up behind me. It wouldn’t start over. It was extremely hot outside and trucks tractor trailers and cars were flying up behind me, the speed limit on that road is 50 but people go between 65 70 miles an hour on that road so it was extremely scary and I was shaken up and was trying to think of how to fix the situation cause I had to call Work and tell them that I was down the road, broken down and two firetrucks stopped because they saw me and thankfully pushed me out of the way, and then my boss came for me to sit in the air conditioner while I figured out getting a tow I had it towed to the dealership I bought it from. ironically that morning I had a diagnostic email sent to me and everything was perfectly fine on it. onstar all of a sudden when the car shut down on me, it gave me a code of p129f. I also received an email at that time from OnStar that my fuel system was down. I called the dealership and told them that the car was coming to them. They ended up calling me back and telling me that it was the fuel pump and that it’s known for breaking down because GM apparently knows that there was something wrong with the fuel pumps in these cars. When I bought the car brand new after driving it, I had mentioned to the car dealership that it felt like it was lagging, and when they looked at it, they said it was fine. There was nothing wrong with it. I feel like this was kept for me that this could’ve been an issue and that I should’ve been sent a letter from GM knowing that I have the year making model of these cars that tend to have these issues that my fuel pump should’ve been replaced or looked at because I was putting a very extremely dangerous situation yesterday .
Source: NHTSA WEB SITE -
2020 CHEVROLET TRAVERSE- Marysville, WA
I own a 2020 Chevy Traverse with currently 16,000 miles. I am currently dealing with a know shudder issue that has returned. I have already taken the vehicle under warranty to the dealership where the transmission was replaced on 6/29/2022 at 4919 miles for “catastrophic failure” where the fluids were dark, burnt, and several burnt up clutches. Then the torque converter was replaced separately on 9/20/2022 at 8106 miles for engine shudder. Took the vehicle again in on 7/21/26 for shudder returning at 16,450k miles where diagnostic shows dark, burnt fluid, with metal debri. Repair recommendations are to flush again and if not fixed to again replace the torque converter. There are no open recalls on my vehicle when there should. There is the most recent bulletin, Bulletin No.: 23-NA-072 dated May 2023 that covers the 2020 Chevy Traverse for TCC Shudder: (Typically seen on 4th-5th Upshift as ISS Oscillation) which is referenced on my last car diagnostic report. This car is basically brand new and should never have needed a brand new transmission, torque converter replacement and still having shudder problems. These vehicles need to be recalled for their power train.
Source: NHTSA WEB SITE