COACHMEN Complaints

2015 APEX COACHMEN. CONSUMER WRITES IN REGARDS TO FIRE EXTINGUISHER SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE SAFETY RECALL. *JS

REGARDING THEIR 2017 COACHMEN LEPRECHAUN ALUMINUM WHEELS WHICH ARE NOT COMPATIBLE WITH THE FORD CHASSIS (FULL DOCUMENT NOT IMAGED). *LD *JS *BF *TR

2008 SATURN AURORA. CONSUMER WRITES SEEKING REIMBURSEMENT FOR GEAR SHIFT CABLE REPAIRS. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL BUT THE FAILURE RECURRED TWO MORE TIMES. THE MANUFACTURER WAS NOTIFIED AND OFFERED REIMBURSEMENT FOR THE REPAIR COSTS, BUT ONLY WITH THE AUTHORIZATION OF RELEASING THE MANUFACTURER FROM FUTURE LIABILITIES OF THE GEAR SHIFT. THE CONSUMER REFUSED THE OFFER AND REQUESTED AN UNCONDITIONAL REIMBURSEMENT. UPDATED 11/08/2017*JS

TL* THE CONTACT OWNED A 2007 COACHMEN MIRADA. THE CONTACT STATED THAT WITH NO WARNING WHILE DRIVING APPROXIMATELY 35 MPH, A FIRE ERUPTED FROM THE REAR OF THE VEHICLE NEAR THE TIRES, TO THE INNER CAB OF THE MOBILE HOME. THE DRIVER AND FOUR PASSENGERS WERE ABLE TO EXIT THE VEHICLE. A POLICE REPORT WAS FILED AND A FIRE INSPECTION REPORT WAS COMPLETED. THERE WERE NO INJURIES REPORTED. THE ROAD HAD TO BE BLOCKED OFF WHILE THE FIRE INSPECTOR EXTINGUISHED THE FLAMES AND THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD. AN AUTHORIZED DEALER WAS NOT CONTACTED. THE INSURANCE COMPANY WAS TO INSPECT THE VEHICLE AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON THE MANUFACTURER TO INVESTIGATE WHAT CAUSED THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE MOBILE HOME WOULD BE REPLACED DUE TO THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 08V279000 (EQUIPMENT) AND WAS NOT NOTIFIED OF THIS RECALL TO DETERMINE IF THE MOBILE HOME WAS INCLUDED OR EXCLUDED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/22/17*LJ UPDATED 08/25/17*JS

TL* THE CONTACT OWNS A 2012 (NA) COACHMEN FREEDOM EXPRESS EQUIPPED WITH LIONSHEAD TRAIL EXPRESS TIRES, SIZE: 225/75R15. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE REAR PASSENGER TIRE EXPERIENCED A BLOWOUT. THE CONTACT REPLACED THE TIRE WITH A SPARE. AFTER 100 MILES, THE REAR DRIVER SIDE TIRE EXPERIENCED A BLOWOUT. THE VEHICLE WAS TAKEN TO WALMART WHERE THE TIRES WERE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE DOT NUMBER, VIN, AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

TIRE BLEW OUT WHILE TRAVEL TRAILER WAS BEING PULLED ON THE HIGHWAY. TIRES HAD BEEN MAINTAINED AND CHECKED PRIOR TO TRIP. 65 MPH TRAVEL SPEED WAS NOT EXCEEDED. TRAILER WAS NOT OVER LOADED.

PROPANE TANK LEAKS AT THREADS FROM NIPPLE ON TANK .TANK IS LOCATED CLOSE TO GENERATOR.WAS FULL WHEN LAID UP FOR WINTER.WHEN GETTING READY FOR TRIP NOTED TANK WAS EMPTY.SOAP TESTED AND FOUND LEAK.HAD REPAIR ATTEMPED STILL LEAKED.REPAIR SHOP SAID 10% LEAK RATE AND TANK NEEDS TO BE REPLACED

REAR SWAY ARM MOUNTS: WHILE PERFORMING A PRE-FLIGHT OF THE VEHICLE BEFORE A FAMILY TRIP, A METAL COMPONENT WAS NOTICED HANGING UNDERNEATH THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION IT WAS NOTED THAT THE DRIVERS SIDE REAR CLAMP THAT HOLDS THE REAR SWAY BAR URETHANE BUSHING IN PLACE TO THE AXLE WAS FRACTURED AND HANGING LOOSE FROM THE LOWER MOUNT. THE UPPER AND LOWER BOLTS WERE STILL IN PLACE, BUT THE ASSEMBLY/METAL HAD FRACTURED 3/4 OF THE WAY UP THE CLAMP. THIS PLACED THE SWAY BAR / STABILIZER BAR IN AN UNSECURED SITUATION ON THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVE WAY BEING LOADED IN PREPARATION FOR A FAMILY CAMPING TRIP. THE FRACTURE SURFACE HAD DISCOLORATION AND A LARGE RUST SPOT WHICH PERMEATED THE WIDTH OF THE FRACTURE. THE LOWER RESTRAINING BOLT WAS FOUND TO BE SEVERAL THREADS LOOSENED AND THE FIRST SEVERAL THREADS BELOW THE HEAD WERE ROUNDED. THE URETHANE BUSHING APPEARS TO BE DAMAGED FROM THE METAL COMPONENT UNSECURED MOVEMENT, AND IT IS UNKNOWN WHAT ADDITIONAL STRESSES THIS PLACED ON THE DOWN COMERS. THE LOCAL FORD DEALER IS BEING CONTACTED FOR REPLACEMENT/REPAIR AND THE VEHICLE WAS RETURNED TO STORAGE UNTIL REPAIRS CAN BE COMPLETED. THIS IS A FORD F53 CHASSIS WITH FACTORY FRAME EXTENSIONS TO SUPPORT THE RECREATIONAL VEHICLE STRUCTURE.

TL* THE CONTACT OWNS A 2016 COACHMEN MIRADA. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES THAT PROGRESSED CONCERNING THE TV, GENERATOR, AND SLIDE OUTS ON BOTH SIDES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR MULTIPLE REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE MULTIPLE FAILURES AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

11/24/12 PURCHASED 2 BF GOODRICH LT225/75R16/BEIL JD11 2512 50K MILE/6YR WARRANTY. 02/29/16 3700 MILES FROM PURCHASE ON I-20 IN ATLANTA NOTICED A VIBRATION ROAD SIDE INSPECTION FOUND ONE TIRE HAD TREAD SEPARATION/BUBBLED. 3/1 TOOK TIRE TO AN AUTHORIZED DEALER WHO INSPECTED THE TIRE, DEEMED IT DEFECTIVE, BFG PAID $135.00 FOR A $163.00 NEW TIRE. 04/12/16 300 MILES LATER ON I-75 S OCALA, FL. EXPERIENCED A VERY LOUD CRASHING/HITTING NOISE FOLLOWED BY A STRONG VIBRATION, EXTREME MOVEMENT IN THE REAR CAUSING THE RV/TOW VEHICLE TO VIOLENTLY SWERVE BACK/FORTH BETWEEN LANES ALMOST LOSING CONTROL IN A CONSTRUCTION ZONE, THE 2ND TIRE TREAD COMPLETELY CAME OFF, CAUSING EXTENSIVE DAMAGE TO THE RV UNDERCARRIAGE & SEVERELY DAMAGING THE TOW VEHICLE SCATTERING DEBRIS ON THE HIGHWAY. THE SEPARATED TREAD BROKE THE VALVE STEM ON THE INNER TIRE (DUAL REAR WHEEL) UNKNOWN TO ME THE RV WAS DRIVEN ON THE FAILED STEEL BELTS TO GET TO SAFETY. THE FAILED TIRE CAUSED $16,908.20 IN DAMAGES TO BOTH VEHICLES. TOOK FAILED TIRE TO AN AUTHORIZED DEALER, STORE MANAGER COULD WARRANTY THE TIRE SINCE IT WAS DEFECTIVE BUT IF I WAS SEEKING COMPENSATION FOR VEHICLE DAMAGE, WOULD HAVE TO CONTACT BFG DIRECTLY NEW TIRE COST $197.93. CONTACTED BFG, FOLLOWED THEIR PROCEDURES. 05/25 THEY REFUSED MY CLAIM, CLAIMING UNDER INFLATION/OVERLOAD AS THE RATIONAL FOR DENIAL. CALLED MR. RITCH TOWNSEND, BFG MANAGER, ON SEVERAL OCCASIONS EXPLAINING THE SITUATION THAT THE FAILURE WAS NOT FROM AS INDICATED ADVISED HIM OF THE FIRST TIRE FAILURE THAT WAS COVERED SAID HE WOULD PERSONALLY INSPECT THIS CURRENT TIRE FAILURE & WOULD CALL ME BACK IF THEY REFUSED THE CLAIM & STATING TO SEND THE REFUSED TIRE BACK, 06/27 RECEIVED THE DAMAGED TIRE BACK, RITCH NEVER CALLED. CANT UNDERSTAND WHY TWO TIRES FAIL FOR THE SAME REASON WITHIN A SHORT PERIOD OF TIME/MILEAGE OF EACH OTHER, ONE IS COVERED NO QUESTIONS BUT THE SECOND, ONLY WHEN ADDITIONAL VEHICLE DAMAGE IS CLAIMED DENIED, SEEMS CLEAR BFGOODRICH IS COVERING UP A GREATER TIRE DEFECT.