COACHMEN Complaints

FIRST, THE RV HAS AN ELECTRICAL SIDE STEP TO ENTER THE COACH. TWO SPOT WELDS HOLDING UP THE 200 LBS PLUS STEP CAME APART AND WAS HELD ONLY BY THE OTHER SIDE WHICH WAS HELD ALSO BY TWO SPOT WELDS. THE STEP IS INSTALLED IN FRONT OF THE DUAL REAR TIRES. IF THE STEP HAD COME OFF IT WOULD HAVE DAMAGED THE REAR TIRES AND ALSO MAY HAVE CAUSED DAMAGE OR AN ACCIDENT BY A VEHICLE TRAVELING BEHIND THE RV. SOLUTION WOULD BE TO BOLT THE STEP ON OR WELD THE ATTACHMENT PLATE USING MORE THAN JUST TWO SPOT WELDS.SINCE THERE WAS NO WAY TO BOLT THE STEP TO THE RV, ADDITIONAL WELDS WERE PLACED ON THE ATTACHMENT PLATE. SECOND SAFETY ISSUE. THE UNIT CAME WITH A JENSEN VR209TP, THREE CAMERA VIDEO SYSTEM (RIGHT SIDE AND LEFT SIDE CAMERA AND ONE REAR CAMERA). THE IMAGES WERE BLACK AND WHITE AND THE IMAGES ON THE MONITOR HAVE ALWAYS BEEN VERY POOR. DURING THE DAYTIME ESPECIALLY, IF THERE IS A SHADOW CREATED BY THE SUN THE MONITOR SHOWS A BLACK SHADOW ON THE MONITOR AND THIS PREVENT BEING ABLE TO SEE ANOTHER VEHICLE OR A PERSON OR CHILD BEHIND THE COACH. I HAVE NOT HAD AN ACCIDENT BECAUSE I GET MY WIFE TO GET OUT OF THE COACH AND CHECK THE BACK OF THE RV FOR ANY HAZARD. I HAVE RECENTLY FOUND OUT THIS IS A COLOR MONITOR AND THE RV MANUFACTURER PUT BLACK AND WHITE CAMERAS ON A COLOR MONITOR. APPARENTLY, THIS WAS DONE TO SAVE MONEY FOR THE MANUFACTURER AND AS A RESULT IT HAS CREATED A SAFETY HAZARD. I AM IN THE PROCESS OF GETTING SOME TYPE OF RESOLUTION FOR THIS ISSUE WITH THE DEALER AND THE MANUFACTURER. A BLACK AND WHITE MONITOR SHOULD NEVER BE PUT ON A RV OR ANY VEHICLE. I AM SIMPLY REPORTING THIS BECAUSE I AM SURE THAT THIS ABOVE MENTIONED ISSUE INVOLVED OTHER COACHMAN VEHICLES. *TR

2014 COACHMEN PRISM. CONSUMER WRITES IN REGARDS TO A BROKEN LP GAS REGULATOR. *SMD THE CONSUMER STATED THE LP GAS REGULATOR WAS BROKEN FROM THE FACTORY, THERE WERE NO AWNINGS ON THE SLIDE OUTS, EVEN THOUGH IT WAS ADVERTISED AS STANDARD EQUIPMENT. *JB

TL* THE CONTACT OWNS A 2005 COACHMEN SOMERSET RECREATIONAL TRAILER. THE CONTACT STATED THAT THE INTERIOR RIM SEPARATED ON THE REAR PASSENGER SIDE AXLE. THREE SPOT WHEELS WERE FRACTURED, WHICH CAUSED THE TIRE TO WOBBLE. THE TRAILER WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 05V394000 (WHEELS), BUT DID NOT CONFIRM IF THE TRAILER WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER, COACHMEN IS NOW OWNED BY FOREST RIVER, WHO DECLINED TO HONOR THE RECALL. THE FAILURE MILEAGE WAS NOT APPLICABLE.

(1) ALL CABINET DRAWERS FAIL TO LOCK PROPERTY. WHEN VEHICLE IS IN MOTION, DRAWERS POP OPEN AND SLAM SHUT. THIS LOUD, ABRUPT SOUND CAUSES MAJOR DISTRACTIONS FOR THE DRIVER, AVERTS ATTENTION FROM THE TASK OF DRIVING THE VEHICLE SAFELY, IN TURN, POTENTIAL TO CAUSE SERIOUS ACCIDENTS AND INJURY. (2) PANTRY DRAWERS FAIL TO LOCK PROPERTY. WHEN VEHICLE IS IN MOTION, DRAWER PRODUCES A LOUD BAND, SIMILAR TO A BLOWN TIRE OR HITTING ANOTHER VEHICLE. THIS LOUD, ABRUPT SOUND CAUSES MAJOR DISTRACTIONS FOR THE DRIVER, AVERTS ATTENTION FROM THE TASK OF DRIVING THE VEHICLE SAFELY, IN TURN, POTENTIAL TO CAUSE SERIOUS ACCIDENTS AND INJURY. (3) DRAIN HOSE FROM THE REFRIGERATOR IS POSITIONED DIRECTLY ABOVE THE OUTSIDE ELECTRICAL OUTLET. WHEN THE OUTSIDE ELECTRICAL OUTLET IS NOT BEING USED, A CAP COVERS AND SEALS THE PLUGIN FROM RAIN AND DRAIN WATER. THE PROBLEM DEVELOPS WHEN THE ELECTRICAL OUTLET IS IN USE, THE PROTECTIVE COVER IS OPENED AND AN ELECTRIC PLUG IS BEING UTILIZED. DRAIN WATER SPILLS ONTO AND INTO THE ELECTRICAL OUTLET. *TR

OUR 1995 FORD COACHMAN MOTORHOME WAS BOUGHT IN 2010. WE WERE UNAWARE OF ANY CALLBACK UNTIL WE RECEIVED A LETTER JULY 23,2014. THIS VEHICLE CAUGHT ON FIRE NOV 2012-TOTAL LOSS AS WELL AS PART OF OUR HOME, 24 FT FILLED CARGO TRAILER , REG TRAILER, ETC OVER $100,000 LOSS. THE STATE & LOCAL FIRE CHIEF/MARSHALL REFUSED TO INVESTIGATE THE FIRE & RULED IT 'UNFOUNDED OR UNDETERMINED. HE JUST LOOKED AT IT & SAID I AM NOT EVEN GOING TO BRING A DOG IN OR DO ANYTHING WITH THIS. CLEAN UP YOUR YARD. MOST OF THE FIRE RESTORATION CO REFUSED TO COME GIVE AN ESTIMATE AS THEY STATED OUR INSURANCE 'DOESN'T PAY'. THEY CURRENTLY HAVE A GRADE ONLINE OF A D IN REGARDS TO CLAIMS. OUR INSURANCE REFUSED TO PAY ANYTHING & ARGUED IMMENSELY AFTER WE SUBMITTED 75 PAGES, TOOK OVER 1,000 PICTURES, OUR CITY BORO FINED US, OUR NEIGHBORS HARASSED US OVER THIS, WE HAVE INCURRED NUMEROUS COSTS & HARASSMENT DUE TO THIS FIRE LOSS. WHEN WE CALLED FORD LAST WEEK AFTER RECEIVING THE LETTER-THEY TOLD US WE HAD TO HIRE AN INVESTIGATOR-TO 'EVALUATE' OUR CLAIM. SINCE OUR BORO FINED US - WE WERE FORCED TO START TEARING IT DOWN BEFORE WE EVEN KNEW ABOUT THE RECALL. THE BORO FURTHER STATES WE MUST REMOVE & GET RID OF THE REST OF IT NO MATTER WHAT AND THEY 'DON'T CARE'. *JS

I DROVE MY CLASS A MOTORHOME UP MY DRIVEWAY AFTER DUMPING MY GREY WATER TANK. I WENT TO EXIT THROUGH THE ONLY DOOR AND IT WOULD NOT OPEN NO MATTER WHAT I DID. I HAD TO CRAWL OUT OF A WINDOW TO GET OUT NEARLY INJURING MYSELF. IT HAS BEEN 6 HOURS AND I HAVE REPEATEDLY TRIED TO OPEN THE DOOR FROM THE OUTSIDE AND IT WILL NOT OPEN. HAD THERE BEEN A FIRE OR EMERGENCY IT WOULD HAVE BEEN A REAL PROBLEM. I BELIEVE IT IS A TRIMARK LOCK. *TR

HYDRAULIC LEVELING JACKS CONTINUED GOING UP AND DOWN MAKING IT UNSAFE TO DRIVE. MANUFACTURING COMPANY (LIPPERT LCI), REFUSES TO REPAIR UNDER WARRANTY OR ACKNOWLEDGE DEFECT. HE PROBLEM HAS BEEN ONGOING SINCE LAST SEPTEMBER. THIS IS A DANGEROUS SITUATION AND SINCE THEY ARE THE LARGEST MANUFACTUER OF THIS PRODUCT AN INVESTIGATION IS NEEDED. UPDATED 1/16/15 *JS

VISIBILITY IS BLOCKED BECAUSE OF A CENTER STRIP IN THE DRIVERS SIDE WINDOW. THE POSITION OF THE MIRROR IS WRONG IT SHOULD BE MOVE AHEAD 6" SO THE DIVIDER STRIP IN THE WINDOW DOES NOT BLOCK VIEW OF UP COMING TRAFFIC AND IT MAKE IT VERY HARD TO BACK UP YOU MUST SIT WAY FORWARD IN THE SEAT TO BE ABLE TO SEE THE MIRROR CLEARLY. VERY HAZARDOUS. THIS SITUATION CAN BE THE CAUSE OF PULLING OUT TO PAST AND NOT BEING ABLE TO SEE TRAFFIC COMING UP FROM BEHIND YOU. AND AT THE VERY WORST YOU COULD BACK OVER A CHILD THAT IS BEING BLOCKED BY THIS CENTER STRIP. THE PASSENGERS MIRROR IS CLEAR AND FINE. BUT THIS IS A VERY HAZARDOUS SITUATION. *TR

TL* THE CONTACT OWNS A 2011 COACHMAN FREELANDER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVERS TIRE WENT FLAT WITHOUT WARNING. THE TIRE WAS REPLACED WITH A NEW TIRE. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13T012000 (TIRE). THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND STATED THE CONTACT WOULD NOT BE REIMBURSED FOR REPLACEMENT OF THE TIRE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

GREASE DETECTED ON BRAKE LININGS: FURTHER DETAILS IN ODI FILES. UPDATED 03/07/14*LJ UPDATED 03/18/2014 *JS UPDATED 06/10/14*LJ THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED 3 TIMES. UPDATED 06/16/2014 *JS