COACHMEN Complaints
View complaints related to COACHMEN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 COACHMEN CHAPARRAL- FLORISSANT, MO
2005 COACHMAN CHAPPARAL. CONSUMER WRITES IN REGARDS TO VEHICLE REFRIGERATOR SYSTEM ISSUES. *SMD THE CONSUMER STATED THE REFRIGERATOR STOPPED COOLING IN THE FALL OF 2014. THE CONSUMER DISCOVERED RECALL # 06E076000. HOWEVER, HE NEVER RECEIVED A RECALL NOTICE. THE CONSUMER STATED HIS REFRIGERATOR HAD ALL THE SYMPTOMS AS DESCRIBED IN THE RECALL. DOMETIC REFUSED TO ASSIST, THE CONSUMER. *JB
Source: CONSUMER LETTER -
2016 COACHMEN FREELANDER- RAVENNA, OH
I WANTED TO REGISTER MY TIRES IN CASE OF A RECALL BUT THE VEHICLE DEALER DIDN'T KNOW ANYTHING ABOUT TIRE REGISTRATION WHEN I BOUGHT THE VEHICLE NEW.
Source: NHTSA WEB SITE -
2010 COACHMEN PRISM- BLAINE, WA
THERE WAS A RECALL ON THIS VEHICLE ON 3/4/2010 AND ACCORDING TO CHRYSLER THIS PROBLEM WAS FIXED BEFORE THE VEHICLE WAS SOLD. THE VEHICLE HAS 33,500 MILES ON IT AND THE SAME EXACT PROBLEM OCCURRED AS STATED ON THE RECALL NOTICE AND CHYRSLER REFUSES TO REIMBURSE ME FOR THE REPAIR. THE CASE # IS 27317662.THE REPAIRS AMOUNTED TO $5449.88....UPDATED 09/22/15 *BF *CN
Source: NHTSA WEB SITE -
2014 COACHMEN PURSUIT- CONCORD TOWNSHIP, OH
ON 7/16/15 I WAS TRAVELING FROM NY CITY TO AUBURN NY. AFTER PULLING INTO A CAMP GROUND IN AUBURN NY IT CAME TO MY ATTENTION THAT THE EXTERNAL COMPONENTS [QUICK RELEASE PINS] OF MY RECENTLY PURCHASED BLUE OX TOWING SYSTEM WERE GONE. UPON REALIZING THIS CONDITION I KNEW THE SAFETY HAZARD HAD OCCURRED AT AN EARLIER POINT WHILE IN ROUTE. MY FIRST ACTION WAS TO CALL THE MANUFACTURE TO ADVISE THEM OF THE SITUATION. AFTER SOME DISCUSSION RELATING TO THE TRUTHFULNESS OF MY CLAIM THEY STATED THEY WOULD OVERNIGHT THE APPROPRIATE PARTS TO REPAIR THE SITUATION. AFTER 48 HOURS WITH NO DELIVERY I DROVE MY RV HOME AND MY WIFE DROVE OUR CAR. A SUBSEQUENT DELIVERY WAS MADE TO THE ADDRESS I PROVIDED THEM 2 DAYS AFTER MY DEPARTURE. I SUBSEQUENTLY RECEIVED TODAY [7/28/15] PARTS THAT DO NOT CORRESPOND TO THE PARTS OF MY ORIGINAL PURCHASE THAT WERE SAID TO REMEDY THE SITUATION. IT IS MY SINCERE BELIEF THAT THE ENTIRE UNIT HAS BEEN COMPROMISED. I HAVE SINCE SPOKEN TO OTHER ENTHUSIASTIC CAMPERS WHO SHARE MY OPINION OF THE UNIT AS A WHOLE. ALTHOUGH I ASSUMED THE BELATED PARTS I HAVE RECEIVED IS THEORETICALLY AN OFFER OF INDENTIFICATION BY THE BLUE OX CORPORATION I DESIRE TO BRING TO YOUR ATTENTION THE OVERALL STRUCTURAL INTEGRITY OF THE ENTIRE UNIT. I STRONGLY FEEL THAT SOME SORT OF INVESTIGATION SHOULD BE MADE AS I BELIEVE THAT THIS SITUATION IS A DANGER TO OTHER DRIVERS ON THE ROAD. I SINCERELY BELIEVE THAT THIS IS AN ON GOING INTEGRITY PROBLEM WITH THIS UNIT AND THAT THE CORPORATION IS NOT ADDRESSING THIS PROBLEM WITH THE PROPER DEGREE OF ALACRITY OR GENUINE SINCERITY. I FIND IT DIFFICULT [AT BEST] TO BELIEVE THAT I AM THE ONLY ONE THAT THIS HAS EVER HAPPENED TO. THEIR ATTITUDE TOWARDS THIS ENTIRE EPISODE HAS BEEN CAVALIER AND UNCARING OF A POTENTIAL DESIGN ISSUE THAT PUTS LIFE AND LIMB IN EXTREME DANGER. THANK YOU *TR
Source: NHTSA WEB SITE -
2011 COACHMEN FREEDOM EXPRESS- HONESDALE, PA
TL* THE CONTACT OWNS A 2011 COACHMEN FREEDOM EXPRESS. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE TRAILER'S OUTRIGGERS WERE BULGING AND FRACTURED THE FRAME. THE TRAILER WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT AND REAR AXLES FRACTURED AND NEEDED TO BE REPAIRED. THE TRAILER WAS REPAIRED; HOWEVER, THE TRAILER RECENTLY FAILED A STATE INSPECTION DUE TO FRACTURES IN THE MIDDLE OF THE TWO AXLES. THE TRAILER WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1998 COACHMEN- HIGH POINT, NC
I HAVE 6 BF GOODRICH LT 225/75R16 COMMERCIAL T/A TIRES ON MY RV. IN SEPTEMBER 2012 WE HAD A BLOWOUT IN THE LEFT REAR OUTSIDE TIRE, WITH COMPLETE TREAD SEPARATION. WE FELT A STRONG VIBRATION IN THE RV JUST PRIOR TO THE BLOWOUT. THE EXPLOSION DAMAGED THE LEFT SIDE OF THE RV, THE WHEEL WELL, THE AIR RIDE SUSPENSION AND A LARGE COMPARTMENT ADJACENT TO THE WHEEL WELL. THERE WERE NO INJURIES. WE CONTACTED MICHELIN (MAKER OF THE BF GOODRICH TIRES). MICHELIN PAID FOR THE REPAIRS TO THE RV AND REPLACED THE TIRE PRORATED (IT HAD ABOUT 25,000 MILES ON IT). ON MAY 31, 2015 WHILE DRIVING FROM VIRGINIA TO NORTH CAROLINA, A SECOND OF THESE TIRES BLEW OUT WITH COMPLETE TREAD SEPARATION; THIS TIME IT WAS THE RIGHT OUTSIDE TIRE (IT ONLY HAD AROUND 27,000 MILES ON IT). AGAIN THERE WAS A STRONG VIBRATION JUST PRIOR TO THE BLOWOUT. THERE IS DAMAGE TO THE WHEEL WELL, THE SIDE OF THE RV AND A SLIGHT CRUSHING OF THE EXHAUST. LUCKILY, AGAIN THERE WERE NO INJURIES. IN BOTH INSTANCES, THE TEMPERATURE WAS IN THE 80S, THE WEATHER WAS CLEAR, THE ROAD DRY, AND THE TIRES WERE INFLATED TO THE REQUIRED 80PSI. WE HIT NO DEBRIS ON THE ROAD, NOR A POTHOLE. AFTER THE FIRST INSTANCE, I REQUESTED MICHELIN REPLACE ALL 6 TIRES, BUT THEY REFUSED. THERE IS OBVIOUSLY A DEFECT IN THE MANUFACTURING OF THESE TIRES, AND THEY SHOULD BE RECALLED IMMEDIATELY.
Source: NHTSA WEB SITE -
2004 COACHMEN SANTARA-MH- PEORIA, AZ
TL* THE CONTACT OWNS A 2004 COACHMEN SANTARA-MH. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT DISCOVERED THAT THE ROTORS WERE BURNED AND APPEARED OVERHEATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURERS RECALL FOR THE CALIPERS, BUT NOT THE BRAKES AND ROTORS. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 COACHMEN FREEDOM EXPRESS- BETHAL PARK, PA
TL* THE CONTACT OWNS A 2013 COACHMEN FREEDOM EXPRESS. THE BED INSIDE THE TRAILER CAME DOWN AND CRUSHED THE CONTACT'S MOTORCYCLE WITHOUT WARNING. THE FAILURE OCCURRED ONCE. THE TRAILER WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO MILEAGE AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 COACHMEN FREELANDER- WILMINGTON, DE
HAD A SECOND TIRE BLOWOUT OF BFG 225/75R16 TIRES ON OUR COACHMEN FREELANDER. DRIVING AROUND 45 MPG ON SMOOTH ROAD WITH TEMP APPROXIMATELY 65 DEGREES. TIRE TREAD PEELED OFF THE ENTIRE THING EXCEPT FOR AN APPROXIMATELY 10 INCH STRIP. IT DESTROYED THE GAS INTAKE LINE. GOOD THING WE DIDN'T HAVE ALOT OF GAS IN THE TANK. A FEW MONTHS AGO HAD THE SAME THING HAPPEN WITH ANOTHER BFG TIRE (WE BOUGHT 3 OF THEM). THAT ONE CRUSHED THE EXHAUST PIPE. AT THE TIME WE DIDN'T ATTRIBUTE IT TO A DEFECTIVE TIRE BUT AFTER 2 OUT OF 3 BLOWOUTS WE WILL HAVE THE 3RD ONE TAKEN OFF AS SOON AS WE CAN GET THE GAS INTAKE REPLACED & CAN GET TO A TIRE DEALER. WE CALLED BFG & THEY'RE LOOKING INTO IT...THEY WANT US TO SEND THEM THE TIRE!!! OUR INSURANCE COMPANY SAID DON'T SEND IT. *TR
Source: NHTSA WEB SITE -
2012 COACHMEN PRISM- SCHWENKSVILLE , PA
TL* THE CONTACT OWNS A 2012 COACHMEN PRISM. THE CONTACT STATED THAT A BANGING NOISE EMITTED FROM THE REAR END OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE PROPANE TANKS SHIELD WELD HAD FRACTURED AND WAS HANGING FROM THE VEHICLE. THE CONTACT USED BUNGEE CORDS TO TEMPORARILY HOLD UP THE SHIELD UNTIL HE REACHED THE CLOSEST REPAIR FACILITY. THE TECHNICIAN STATED THAT THE ORIGINAL WELDS THAT HELD THE TANK WERE OF VERY POOR QUALITY. THE MECHANIC RELOCATED THE TANK ABOVE OF THE ANGLE ARM INSTEAD OF BELOW IT AND BOLTED THE TANK TO PREVENT THE FAILURE FROM RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 18,000. UPDATED 03/24/15*LJ THE CONSUMER STATED BOTH WELDS BROKE AT DIFFERNET TIMES BETEWEEN A HEAT DETECTION SHIELD BETWEEN THE PROPANE TANK AND EXHAUST SYSTEM. UPDATED 05/26/15*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE