COACHMEN Complaints

TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL# RM2652, SERIAL# 62400711. THE REFRIGERATOR SHUT OFF. THE DEALER STATED THAT AMMONIA WAS LEAKING FROM THE GAS BURNER AND THE BOILER TUBE HAD A CRACK IN IT. THE MANUFACTURER STATED THAT THE REFRIGERATOR WAS NOT INCLUDED IN NHTSA CAMPAIGN ID #06E076000. THE REFRIGERATOR WAS LOCATED IN A 1997 COACHMAN CLASS C MOTOR HOME. THE CURRENT AND FAILURE MILEAGES WERE 53,000. THE PURCHASE DATE WAS UNAVAILABLE. UPDATED 01/11/08.*LJ

I OWN A 2003 COACHMAN POP UP CAMPER. WHILE TRAVELING IN TRAFFIC THROUGH COLUMBIA SC TWO WELDS ON THE MAIN FRAME BEHIND THE HITCH BROKE ALLOWING THE CAMPER TO DROP TO ROAD LEVEL. VIKING INDUSTRIES WILL NOT OFFER ANY ASSISTANCE TO REPAIR SAYING THEY ARE NOT AT FAULT AND I AM NOT THE ORIGINAL OWNER. IF MY CAMPER HAS THIS PROBLEM, MANY OTHERS WILL ALSO. IT IS A 2003 COACHMAN CLIPPER MODEL 086 SPORT. *JB

SUBJECT:MILESTAR TIRES ON COACHMEN TRAVEL TRAILER COMMENTS: I PURCHASED A NEW 2007 32' COACHMEN TRAVEL TRAILER IN MAY 2007 WITH MILESTAR 15" LOAD RANGE 'D' TIRES ON IT. I DROVE THE TRAILER FROM MICHIGAN TO GLACIER NATIONAL PARK IN JULY 2007, AFTER 1700 MILES THE TIRES WHERE WORN BALD. I REPLACED THE TIRES WITH GOODYEAR RADIAL TIRES AND DROVE TO YELLOWSTONE AND HOME ANOTHER 3000 MILES AND THE GOODYEAR TIRES WORN FINE. THE TRAILER WEIGHTS 8500LBS. COACHMEN PAID BE BACK THE $600 FOR THE TIRES, BUT I THINK THEY SHOULD STOP PUTTING THESE TIRES ON THESE TRAILERS. THE OUTCOME COULD HAVE BEEN A LOT DIFFERENT, IF I DID NOT NOTICE THEM WEARING OUT. I HAD 65PSI IN THEM, THE TIRES ARE MADE IN CHINA. I HOPE YOU CAN WARN PEOPLE ABOUT THESE TIRES. I HAVE PICTURES IF YOU NEED THEM. THANKS .*JB

DOMETIC REFRIGERATOR RECALL CUSTOMER IS ASKING FOR REIMBURSEMENT FOR REPLACEMENT**CC THE CONSUMER WAS INFORMED THE REPAIR WAS MADE BEFORE THE RECALL HAD BEEN ISSUED, HOWEVER THE CONSUMER STILL EXPERIENCED A FAILURE OF THE COOLING SYSTEM. MODEL#RM2852. *JB

RECALL BY DOMETIC ON MY REFRIGERATOR IN MY RV. MY RV IS ON A PERMANENT LOT AND CANNOT BE MOVED. THEY ADVISED THAT I WOULD HAVE TO PAY FOR A SERVICE CALL. I ADVISED THAT I WAS NOT GOING TO PAY. THE AUTHORIZED SERVICE CENTER WOULD HAVE TO DRIVE 10 FEET TO MY RV. THE RV IS LOCATED ON A CAMP SIGHT THAT THE AUTHORIZED REPAIR CENTER OWNS. I CALLED DOMETIC NUMEROUS TIMES AND THEY ADVISED THEY WOULD CALL BACK. TO THIS DAY I HAVE NOT HEARD FROM THEM. *JB

PREPARED FOR 10 DAY VACATION FROM TEXAS TO SOUTH DAKOTA VIA OKLAHOMA, KANSAS, NEBRASKA, RETURNING VIA WYOMING, COLORADO, NEW MEXICO. ALL TIRE VERIFIED INFLATED AT 75 PSI (WITHIN 10% OF MAX UPON DEPARTURE. TIRE HAD 80% TREAD LEFT ACCORDING TO MIDROMETER MEASUREMENT WHEN TIRES REPLACED AFTER MULTIPLE BLOWOUTS. TIRES WERE ON 2000 COACHMAN CATALINA CLASS C 23 FT MOTORHOME. FIRST TIRE BLEW OUT CAUSING SEVERE DAMAGE TO UNDERSIDE, STORAGE COMPARTMENTS, AND KITCH CABINETS ON RIGHT SIDE OF MOTOR HOME. PUT ON SPARE AND WITH 15 MILES A SECOND TIRE BLEW OUT ON INSIDE LEFT. THIS TIRE TOOK OUT LP GAS LINE TO REFIGERATOR AND HOT WATER HEATER AS WELL AS SEVERE DAMAGE TO UNDERSIDE, STORAGE COMPARTMENTS, AND BATHROOM FLOOR/CABINETS. WITHIN THE NEXT 100 MILES, A 3RD TIRE STARTED TO SEPARATE BUT I WAS ABLE TO PULL OVER BEFORE COMPLETE BLOWOUT. UNKNOWN AT THE TIME WAS THE REAR BRAKE LINES HAD BEEN COMPROMISED. THE REAR BRAKES COMPLETELY FAILED BY THE TIME WE REACHED DENVER, CO. VERY TRAUMATIZING EXPERIENCE AND BECAUSE OF OUR REMOTE LOCATION, WE WERE UNABLE TO MATCH REPLACEMENT TIRES BY SIZE OR BRAND. THROUGH THE GRACE OF GOD WE MADE IT HOME SAFELY AND THE RV IS NOW AT A DEALERSHIP AWAITING INSURANCE ESTIMATE AND REPAIRS. UNFORTUNATELY, THE INSURANCE COMPANY WANTS THE OLD TIRES SO THEY CAN GO AFTER FIRESTONE FOR REIMBURSEMENT BUT I DID NOT WANT TO CARRY THEM 2000 MILES BACK TO TEXAS. DO I HAVE ANY RECOURSE THROUGH FIRESTONE TO GET NEW MATCHING TIRES ON THE GROUND AS WELL AS THE SPARE (7 TIRES TOTAL)? *TR

TL*THE CONTACT OWNS A 1998 FORD COACHMAN LEPRECHAUN. THE VEHICLE HAS FIRESTONE STEELTEX R4S TIRES. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD SOUND AND THE VEHICLE BEGAN TO SHAKE. SHE PULLED OVER AND NOTICED THAT THE INSIDE OF THE DRIVER SIDE REAR TIRE HAD BLOWN. THE CURRENT AND FAILURE MILEAGES WERE 35,000. THE CONSUMER STATED FOR SAFETY REASONS ALL TIRES WERE REMOVED AND REPLACED. THE TIRES WERE ALL BULDGING OUT ON THE SIDES. UPDATED 07/26/07 *TR

TL*THE CONTACT OWNS A 2000 COACHMEN 322QB. THE CONTACT RECEIVED A RECALL NOTICE FOR REFRIGERATOR SERIAL # 00501655. THE DEALER WAS CALLED TO SCHEDULE A SERVICE APPOINTMENT. THE CONTACT CALLED DOMETIC, AND WAS TOLD THAT THE DEALER DID NOT REIMBURSE FOR SERVICE CALLS OR MILEAGE INCURRED FOR RECALL REPAIRS. *AK

SEVERAL TIMES A SEATBELT RECALL NOTICE WAS SENT TO ME FOR MY CHEVY VAN (COACHMAN MOTORHOME) AND TWICE I'VE SENT IT BACK STATING THAT THE DEALERSHIP THAT THEY LISTED FOR THE REPAIR REFUSED TO FIX IT. THE SERVICE MANAGER OF THE LISTED ESTABLISHMENT TELLS ME THAT I NEED TO TAKE IT TO A DEALERSHIP THAT IS AN HOUR AWAY. THAT WOULD BE A 2 HOUR ROUND TRIP PLUS IT WOULD COST AN ADDITIONAL $40 DOLLARS FOR THE GAS IT TAKES TO GET THERE AND BACK. THE RECALL KEEPS COMING BACK WITH THE SAME DEALERSHIP LISTED WITH NO OTHER RESPONSE. CAN SOMEONE LET US KNOW HOW TO GET THIS PROBLEM FIXED BEFORE WE TAKE OUR TRIP TO CANADA IN JULY WITHOUT HAVING TO TAKE IT SO FAR FOR THE REPLACEMENT. WE LIVE ONLY 15 MINUTES AWAY FROM SOUTH MILWAUKEE AND WAS WONDERING IF THERE IS SOMEWHERE IN THAT AREA THAT COULD PERFORM THE REPLACEMENT.

I OWNED A 1999 COACHMAN FUTURA LITE TRAVEL TRAILER RM 2652 SERIAL NUMBER 82202673. WE HAD TROUBLE WITH THE REFRIGERATOR FROM THE TIME OF PURCHASE. I DID NOT HER ABOUT THE DOMETIC REFRIGERATOR RECALL. THE TRAVEL TRAILER BURNED TO THE GROUND. A SLEEPING MOTHER AND A 3 YER OLD ESCAPED, THE PETS - A MOTHER DOG AND PUPPY UNABLE TO BE RESCUED DIED TRAPPED IN THE FIRE. I TALKED TO THE DOMETIC HOTLINE AND THEY SAID THEY WOULD SEND ME A PACKAGE TO MAKE A CLAIM BUT NO PACKAGE ARRIVED AND I AM HAVING TROUBLE COMMUNICATING WITH ANY ONE FROM DOMETIC. I HAVE A TOTAL LOSS OF MY TRAVEL TRAILER- THE SIDE WHERE THE TRAVEL TRAILER REFRIGERATOR WAS IS BURNED ORANGE. THE FIRE WAS SUDDEN AND INTENSE BURNING UP THE ENTIRE TRAVEL TRAILER IN A VERY SHORT TIME. I WANT DOMETIC TO BEGIN TO TALK TO ME AND SETTLE WITH ME FOR THE LOSS. I HAVE NEVER EVER RECEIVED ANYTHING AS A WARNING FROM DOMETIC, RECALL NOTICE, OR RESPONSE TO ME CALLING ABOUT THE FIRE. I NEED GOVERNMENT AGENCY HELP. IS THERE A CLASS ACTION LAWSUIT OR DOMETIC LEGAL REP I NEED TO TALK TO ABOUT THIS? HOW CAN I GET AN ENGINEER TO VERIFY THE FIRE ORIGINATED IN THE REFRIGERATOR. THE COUNTY IT BURNED DOWN IN DOES NOT HAVE A FIRE MARSHALL. THE DEPUTY ON THE SCENE OF THE FIRE VERBALLY SAID THE FIRE LOOKED LIKE IT STARTED IN THE REFRIGERATOR BUT I DO NOT HAVE HIS REPORT AND HE ALSO SAID THAT I MIGHT HAVE TO GET AN ENGINEER TO DO A REPORT. WILL DOMETIC SETTLE THIS CLAIM OR DO I HAVE TO GET MY OWN ATTORNEY TO FORCE DOMETIC TO RESPOND TO THIS CLAIM? I HAVE DULY REPORTED IT TO THEM ON THEIR HOTLINE NUMBER. THE FIRE HAPPENED IN EARLY DECEMBER 2006 AND NOW THIS IS MARCH 2007. JB