COACHMEN Complaints

The contact owns a 2021 Coachmen Mirada RV. The contact received notification of NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Motor coach trip from St Louis to Austin TX 17SEP 2021. Once parked, owner noted that inside left rear tire on driver side had no tread on it. Tires were as received when motor coach was purchased in January 2021. Owner was able to locate a tire for replacement and mobile service to mount and install. Technician immediately noted that the treadless tire did not match the tire size of the other five tires on the coach. The tire he removed is a 235/80-R 22.5 XRV; the other tires on the coach are 255/80-R 22.5 XRV. Technician indicated that because the tire did not match the other tire next to it the tire spun, not rolled, and the tread was worn off, like a pencil eraser when it is used. Technician theorized that if the outer tire had a blowout the coach possibly could have flipped, at a highway rate of speed while also towing a vehicle. Motor coach manufacturer indicated that they receive the chassis, and that I need to contact the chassis manufacturer about the incorrect tire size. Currently attempting to retrieve that information from FORD.

The contact owns a 2018 GMC Acadia hauling a 2021 Coachman Clipper travel trailer. The contact stated that while driving at 50 mph, the contact hit a bump in the road and the travel trailer detached from the vehicle. The contact depressed on the brake pedal after hearing a loud noise and the travel trailer crashed and damaged the vehicle's rear bumper. Prior to the failure, the contact had properly secured and locked the travel trailer hitch to the vehicle. The travel trailer was towed to a trailer equipment dealer. During the tow, one of the travel trailer safety chains was fractured, but the trailer hitch was still latched with a pin through it. The dealer replaced the coupler hitch, safety chains, sidewind jack, and jack sensor. The manufacturer was not made aware of the failure.

What component or system failed or malfunctioned, and is it available for inspection upon request? Throttle Body motor failure due to permanent magnet adhesive failure. Magnets detached from motor casing and wrapped around the armature. I have pictures and it is available for inspection. How was your safety or the safety of others put at risk? Failed at highway speed, 70 mph, causing extreme deceleration and almost a rear ender from following truck. Has the problem been reproduced or confirmed by a dealer or independent service center? Repair shop mechanic confirmed throttle body failure and replaced it with new one. Told me this is a common occurrence on ford f450 v10s. He worked for Ford for twenty years and saw a lot of failures. Many were the sensor but also the gearing and failure due to dirty components. He didn't mention the magnets. It was difficult to move the butterflies and he said it might be the gears are damaged or worn. He didn't disassemble the throttle body but gave it to me to look at. I found the problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, immediately the check engine light and the orange wrench appeared when it failed. No prior indicators of a problem occurred. Here's partial report on same problem from RV site: Thor Owners Club Ford Super Duty Owner, Engine would not respond to accelerator pedal, idle was OK, fault codes P2112 and P2104.With the engine off and key off the butter flies were very stiff and difficult to move by hand. This confirmed the P2112 code, stuck throttle, and the P2104, forced idle. When I pulled the throttle servo motor cover found one of the motor magnetics had come unglued and was jamming the motor. Re-glued with two part epoxy, clean the assembly and reinstalled. Fault codes cleared. Engine ran normally.

Purchased travel trailer new 8-31-19. The tires Goodride radial ST 100 225/75/R15 have less than 5,000 miles of highway use. Had a vibration in the tow vehicle for about 600 miles (we only travel about 200 miles per day)when the drivers side front tire on the travel trailer blew. We immediately pulled off to the side of the highway. Upon inspection of the tire it appears that the cause was the belt separated. After inspecting the remaining tires on the trailer it looks like the tires on the rear axle are larger than the ones on the front axle. Could not find a dealer for that brand of tire. Contacted Forest River Coachmen inquiring where we might find a dealer, we were told the vendor for that tire was Hispec wheel and tire in Mishawaka Indiana, that brand of tire was not listed on their web site so we have bought 4 new tires to ensure our safety since we are about 1,500 miles from home. The pictures show that the tread separated from the belt and the inside of the tires that were replaced had bubbles on the inside of the tire. We are now out $500.00 for tires that were 3 years old with less than 5,000 miles on them.

The contact owns a 2016 Coachmen Orion RV. The contact stated that the vehicle was stationary with the hazardous flashers activated a burning plastic type odor was suddenly present coming from the vehicle. Upon inspection it was discovered that a box under the cabinet that housed the electronics wiring for the exterior warning lights had overheated and melted causing a liquid substance to leak onto the floor of the RV. The cause of the failure was diagnosed as the fuse box needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were both notified regarding the failure. The failure mileage was 20,000.

Driver side rear sway mount bracket fell off. This is well documented on the internet and has been occurring for many years on the Ford F53 chassis. Sway bar keeps sway and body roll to a minimum while driving. Without the mount, it's ability to prevent sway is diminished. If the bracket fell off during travel, the large solid piece of metal and bolts would have fallen into road and potentially cause an accident or damage to another vehicle.

Inside the Coach is an entertainment center covered with hinging doors and a magnetic close. The first year we owned it the doors flew open while driving. In the process the left door broke off the hinge and fell on the seat. The second time it happened going over railroad tracks. This time the broken door fell on the seat and then on the floor. Normally my Jack Russell is in that seat. She could have been killed but the first time she was on the floor while still attached to the seat belt and the second time she was in the other seat with out other dog. That time she was also attached to the seat belt. I would hate to imagine what would happen if a child had been sitting there. A child could be killed or have a head wound best case. I have pictures but have not been able to upload them to this platform. If you give me an email address I would be happy to send them. I have also contacted Coachman.

The fresh water tank supports broke loose from the trailer frame and the tank fell on the roadway. It was supported only by wiring and hoses. No one was injured, but the tank is very heavy when filled. The trailer was blocking traffic at the fill station and the tank had to be removed to move the trailer. If this happened on a highway, the consequences could have been much worse. The supports are held in place by small (#10) Tek-screws and the heads sheared off from vibration and stress during regular highway driving. They are inadequate for holding the supports in place- the supports should be welded or bolted in place. The dealer (All Star, Sherwood Park Alberta) confirmed that they have seen the same issue and it is a common problem with these trailers. The trailer has not been inspected by the manufacturer, police, insurance representatives. Only the dealer has inspected it before repairs. There were no warning signs or prior indication that the tank supports were going to fail. Note: I am in Canada, but want NHTSA to be aware of this incident. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The inside of our 2021 Coachmen Encore 325 SS Motorhome gets hot around the “doghouse” area on the floor. We have used a heat sensor and it registers a temperature on the floor and around the “doghouse” at 159 degrees F. Have photo of 158.3 degrees F. We have had it in for service and it has been verified as being too hot, but I don’t know if the service verified the temperature. It is too hot to walk on barefoot and the 2 dogs we have stay away from the area. The unit has not been inspected by the manufacturer, etc. No warning lamps, etc, and first appeared when first used.